Commercial & OEM

TracPhone FB250

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The TracPhone FB250 is the perfect solution for commercial fleet operators who require the same Internet experience on their vessels that crew members are used to at home and in the office. The compact, low-profile antenna will bring lightning-fast broadband connections and simultaneous, reliable telephone service to your boat at an affordable rate. Best of all, the system’s compact design is easy to install and durable enough to withstand even the most challenging sea conditions.

This system provides easy, global access to e-mail, Internet, and Virtual Private Networks (VPNs), as well as telephone services, creating an “office at sea” that can travel with your crew wherever their work takes them.

By keeping your crew members happy and connected to home, as well as maintaining a high level of safety and efficiency on your vessel, you are making an investment in your business that will be valuable for years to come.

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Options & Accessories

Systems

34-3742A : TracPhone FB250; Compact Dome; with 82ft. (25 m) Antenna Cable

Accessories

01-0299 : Access Controller FB-10 Service Selector

01-0309 : TracPhone FB250 Compact; Empty Dome/Baseplate Complete Assembly

19-0164-20 : TracPhone 252, FB250 and F33 RG0214 Antenna Cable; 65ft. (20 m)

32-0557-33 : TracPhone 252, FB250 and F33 RG-58/u Antenna Cable; 33ft.(10 m)

34-S683742A-920 : Mast Mounting Kit; for TracPhone FB150/250

72-0303 : TracPhone FB250; Empty Dome/Baseplate Complete Assembly; to match TracVision M5

72-0303-01 : TracPhone FB250; Empty Dome/Baseplate Complete Assembly; to match TracVision M5 with White Baseplate

Specifications

Service Provider

Inmarsat
Airtime Services
KVH offers great
rates with special
benefits & services!
more info

Service

Inmarsat FleetBroadband

Service Coverage Area

Global

Maximum Downlink Rate (Shore-to-Ship)

284 Kbps

Maximum Uplink Rate (Ship-to-Shore)

284 Kbps

Billing Method

Metered

Typical Cost per MB Transmitted (see rate sheet)

$13.50 USD

Typical Cost per Minute for Voice (see rate sheet)

$.79 USD

Antenna Dome Standard Diameter x Height/Weight

19" x 21"/20 lbs
(48 cm x 53 cm/9 kg)

Antenna Dome Alternate Diameter x Height/Weight

11" x 12"/11 lbs
(27 cm x 30 cm/5 kg)

Matching TracVision Antenna Available

Standard - M5
Alternate - not available

Voice

4 Kbps AMBE+2,
3.1 kHz audio

Fax

Group 3 fax

Streaming Data

up to 128 Kbps

SMS

Standard 3G (up to 160 characters)

Antenna Operating Temperature

-13°F to +131°F
(-25°C to +55°C)

Antenna Storage Temperature

-40°F to +185°F
(-40°C to +85°C)

Power

10-32 VAC

GMDSS Approved

Certification

Inmarsat approved; Compliant to RTTE, CE Marked

Warranty

1 Year Parts; 1 Year Labor^3,4

¹Maritime GSM Picocell phone service is an optional service.
²With Maritime GSM Picocell phone service.
³Unless subject to in-country regulations.
⁴1-year parts warranty extension with system purchase and subscription to Inmarsat Airtime Services provided by KVH; some restrictions may apply, click here for details.

Brochures & Datasheets

Document	File Info
DATASHEET - KVH CommBox - U.S. format	750 KB / 2 pg
DATASHEET - KVH CommBox - A4 format	750 KB / 2 pg
DATASHEET - KVH CommBox - A4 format; Japanese	750 KB / 2 pg
DATASHEET - KVH CommBox - A4 format; Portuguese	721 KB / 2 pg
DATASHEET - TracPhone FB250/FB500 - Commercial Applications - U.S. format	1.1 MB /2 pg
DATASHEET - TracPhone FB250/FB500 - Commercial Applications - A4 format	1.1 MB / 2 pg

Manuals

Document	File Info
INSTALLATION GUIDE - TracPhone FB250 & FB500	8.9 MB / 198 pg
INSTALLATION INSTRUCTIONS - TracPhone FB250 / FB150 & TracVision M5 - Dome Assembly and Mounting	242 KB / 6 pg
QUICK REFERENCE GUIDE - TracPhone FB250 & FB500	125 KB / 1 pg
USER'S GUIDE - TracPhone FB150, FB250 & FB500 - Controlling Traffic to Minimise Costs - A4 Format	184 KB / 1 pg
USER'S GUIDE - TracPhone FB150, FB250 & FB500 - Controlling Traffic to Minimize Costs - U.S. Format	184 KB / 1 pg
USER'S GUIDE - TracPhone FB250 & FB500	2.8 MB / 254 pg
USER'S GUIDE - TracPhone FleetBroadband - IP Handset	4.5 MB / 146 pg

Additional Documents, Forms & Pricing

Case Studies	File Info

CASE STUDY - Mowinckel Ship Management Chooses KVH TracPhone V7 for Shipboard Operations, Crew Welfare - A4 format	430 KB / 2 pg
CASE STUDY - Mowinckel Ship Management Chooses KVH TracPhone V7 for Shipboard Operations, Crew Welfares - U.S. format	430 KB / 2 pg
CASE STUDY - Nordic Tankers A/S chooses mini-VSAT Broadband service to improve business communications and increase crew services - U.S. format	413 KB / 2 pg
CASE STUDY - Nordic Tankers A/S chooses mini-VSAT Broadband service to improve business communications and increase crew services - A4 format	413 KB / 2 pg

Forms	File Info
Airtime Account Authorized Representative Form - U.S. format	348 KB / 1 pg
Airtime Account Authorized Representative Form - A4 format	348 KB / 1 pg
Contrato de Usuário Final de Serviços de Tempo de Utilização da KVH Industries Brasil - A4 format; Portuguese	205 KB / 7 pg
Digital Forms and Signatures How-to Guide for Macs - U.S. format	236 KB / 1 pg
Digital Forms and Signatures How-to Guide for Macs - A4 format	236 KB / 1 pg
Digital Forms and Signatures How-to Guide for PCs - U.S. format	236 KB / 1 pg
Digital Forms and Signatures How-to Guide for PCs - A4 format	236 KB / 1 pg
Inmarsat Airtime by KVH Activation Form - U.S. format	147 KB / 1 pg
Inmarsat Airtime by KVH Activation Form - A4 format	160 KB / 1 pg
KVH Airtime Services End User Agreement - U.S. format	143 KB / 6 pg
KVH Airtime Services End User Agreement - A4 format	143 KB / 6 pg

Price Lists	File Info
Inmarsat Airtime Services – FleetBroadband Rate Sheet - A4 format	1.2 MB / 2 pg
Inmarsat Airtime Services – FleetBroadband Rate Sheet - U.S. format	1.2 MB / 2 pg
KVH CommBox Commercial Price Sheet - A4 format	168 KB / 1 pg
KVH CommBox Commercial Price Sheet - U.S. format	168 KB / 1 pg

Technical Documents	File Info
KVH Industries, Inc. 1 Year/1 Year – LIMITED WARRANTY STATEMENT	32 KB / 1 pg
TECH SPECS - TracPhone FleetBroadband - U.S. format	242 KB / 1 pg
TECH SPECS - TracPhone FleetBroadband - A4 format	242 KB / 1 pg

White Papers	File Info
Get the Scoop: Understanding Satellite Communication Data Rates and Fair Access Policies - U.S. format	156 KB / 3 pg
Get the Scoop: Understanding Satellite Communication Data Rates and Fair Access Policies - A4 format	156 KB / 3 pg
Get the Scoop: Understanding Satellite Communications Costs - U.S. format	212 KB / 1 pg
Get the Scoop: Understanding Satellite Communications Costs - A4 format	260 KB / 2 pages

FAQ

I am a subscriber to Inmarsat airtime from KVH. What sort of customer and account support is available?

KVH supports our Inmarsat airtime customers with a world-class customer service department staffed 24 hours a day, 7 days a week. If you ever have a problem or question about your Inmarsat service, help is always available to solve your problem fast.

KVH is also the first company to offer on-line viewing of detailed account and usage information for your satellite service. Never deal with paper statements again! With KVH Inmarsat airtime service, you will have the convenience of viewing your detailed billing information on-line, wherever you travel. To access your on-line account information, visit the Inmarsat Airtime from KVH page.

What's the difference between the Inmarsat FleetBroadband and Inmarsat Fleet services?

FleetBroadband is the newest maritime satellite communications and Internet service from Inmarsat. It operates using Inmarsat's new I-4 satellites and offers faster data rates (up to 432 Kbps) and lower costs in more compact antennas with global coverage.

Inmarsat Fleet, which has been available since 2002, offers global voice, fax, and Internet, with data rates as fast as 128 Kbps via KVH's TracPhone F77 system.

What are the differences between TracPhone V7 and the TracPhone FleetBroadband systems?

While the domes protecting these antennas may look the same, the TracPhone V7 and KVH's Inmarsat FleetBroadband-compatible TracPhone systems offer a range of differences as well as complementary benefits.

The TracPhone FB500, FB250, and FB150 systems work with Inmarsat FleetBroadband service. It offers:

• Global voice, Internet and fax service
• Data rates ranging by plan from 128 to 432 Kbps
• Unsurpassed reliability in all weather and sea conditions

The TracPhone V7 uses the breakthrough mini-VSAT Broadband service, a new technology that offers:

• Global high-speed marine broadband Internet
• Data rates as fast as 512 Kbps (upload) and 2 MB (download)
• Voice service that can support multiple lines simultaneously
• Choice of fixed-fee, data rate-based and open-rate, pay-by-the-megabyte subscription plans
• Fully integrated design developed by KVH Industries and ViaSat

I currently use an Inmarsat-compatible satellite communications system manufactured by a company other than KVH. However, KVH is offering the best Inmarsat airtime rates. Can I purchase airtime from KVH if I'm not using a KVH system?

Absolutely! KVH provides outstanding rates on a variety of Inmarsat services, including Inmarsat FleetBroadband, Fleet, mini-M, Inmarsat-C, and mini-C. If you currently use a non-KVH product that is compatible with these services, we encourage you to compare our prices and sign up for Inmarsat airtime from KVH. We offer 24/7 customer support, on-line account management, and flexible service packages.

For complete information regarding available services and KVHís outstanding rates, visit the Inmarsat Airtime from KVH page.

Can I send and receive e-mail using my TracPhone system?

Yes! KVH's TracPhone systems are all designed to offer Internet and e-mail access along with voice connections.

View All

Highlights

An Introduction to Inmarsat FleetBroadband

Uses powerful FleetBroadband service from Inmarsat
A choice of airtime plans to fit your needs¹
Internet connections with speeds as high as 256 Kbps (uncompressed)²
Inmarsat Airtime Services provided by KVH offer exclusive airtime benefits and a single point of contact for both hardware and airtime questions
Free access to KVH’s Velocity™ Acceleration software to optimize and speed up data connections via the mini-VSAT Broadband service²
Always-on connection for e-mail, Internet and Intranet (via secure VPN)
Rugged, reliable design for outstanding performance, even offshore and in challenging sea conditions
Inmarsat FleetBroadband Activation Process Checklist - Use this handy activation process checklist to ensure you submit all necessary forms for activating your system
World-class warranty coverage and support

¹ See Inmarsat Airtime Services rate plans for details.
² KVH’s Velocity™ Acceleration software boosts uncompressed FleetBroadband data rates by as much as 200%. Velocity Acceleration is available with Inmarsat Airtime Services provided by KVH. Rates using Velocity Acceleration may vary based on content being transferred.

Featured Options

KVH CommBox™
KVH’s versatile CommBox Ship/Shore Network Manager offers an array of fully integrated data and network management tools that enhance your maritime communications connections. Capabilities such as least-cost routing allows you to easily switch between communications devices, while patented data compression technology increases the speed of your Internet browsing by reducing the amount of data being sent and received.
Complementary Systems
Looking for a matching satellite TV system for a stylish dual-dome installation? The TracVision M5 is a perfect match for the TracPhone FB250.

Satellite Coverage

The following satellite footprint information is intended as a general reference only. The satellite maps do not guarantee coverage and may change without notice. Also be aware that various conditions may cause signal quality to degrade along fringe coverage areas.

Inmarsat FleetBroadband Satellite Coverage Map

White Papers & Case Studies

Learn more! Download and read our white papers for more details about KVH's satellite communications technology.
Find out how commercial fleets around the globe are gaining a competitive advantage thanks to KVH's satellite communications technology. Read a case study today!
Get the scoop on tips and tricks for KVH satellite products and services.