TracPhone FB500

TracPhone FB500
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KVH’s TracPhone FB500, together with Inmarsat’s fast, reliable FleetBroadband service, provides the combination of rugged equipment and affordable global service that best suits today’s commercial maritime operations that require fully equipped and reliable communications systems at sea worldwide. Designed to meet the specific needs of commercial fleets, this system operates at the fastest data rates possible with FleetBroadband service.

The TracPhone FB500 provides up-to-the-minute access to e-mail, Internet, and Virtual Private Networks (VPNs), as well as telephone services, creating an “office at sea” that will keep your crew connected to your offices onshore no matter where their work takes them. With the TracPhone FB500, your crew will enjoy Internet and telephone connections just like the ones in the office.

By keeping your crew happy and connected to home, as well as maintaining a high level of safety and efficiency on your vessel, you are ensuring that your business at sea will be profitable for years to come.


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Options & Accessories

Systems

34-3740A-SYS : TracPhone FB500; TracVision TV6 size; with 30m (98.5 ft) antenna cable

34-3740A-SYSM9 : TracPhone FB500; TracVision TV8 size; with 30m (98.5 ft) antenna cable

Specifications

Service Provider

Inmarsat
Airtime Services
KVH offers great
rates with special
benefits & services!
more info

Service

Inmarsat FleetBroadband

Service Coverage Area

Global

 

Maximum Download Speed1

432 Kbps

 

Maximum Upload Speed1

432 Kbps

Billing Method

Metered

Typical Cost per MB (see rate sheet)

$18.73 USD

Typical Cost per Minute for Voice (see rate sheet)

$.89 USD

Antenna Unit Diameter x Height/Weight
26" x 27"/40lbs
(66 cm x 69 cm/18 kg)
Alternate Antenna Unit Diameter x Height/Weight
35" x 39"/77 lbs
(89 cm x 99 cm/35 kg)
Matching TracVision Unit

Standard - TV6, HD7

Alternate - TV8

Antenna Operating Temperature
-13°F to +131°F
(-25°C to +55°C)
Antenna Survival Temperature
-40°F to +185°F
(-40°C to +85°C)
Antenna Unit Power

10-32 VAC

Certification

Inmarsat approved; Compliant to RTTE, CE Marked

Warranty
1 Year Parts; 1 Year Labor3
MSRP (USD)

$19,995


1 Published data speeds are maximum speeds and may vary in different regions and under different conditions.
Unless subject to in-country regulations. Restrictions apply. Visit www.kvh.com/warranty for details.

Brochures & Datasheets

Additional Documents, Forms & Pricing

Airtime Rates and FeesFile Info
Inmarsat Airtime Services – Fleet One & FleetBroadband Rate Sheet PDF file 567 KB / 2 pg
Case StudiesFile Info
CASE STUDY - Nordic Tankers A/S chooses mini-VSAT Broadband service to improve business communications and increase crew services - A4 format European English Translation PDF file 413 KB / 2 pg
CASE STUDY - Nordic Tankers A/S chooses mini-VSAT Broadband service to improve business communications and increase crew services - U.S. format US (English) PDF file 413 KB / 2 pg
FormsFile Info
Additional Authorized Representative Form PDF file 123 KB / 1 pg
Inmarsat Airtime Services Activation Order PDF file 864 KB / 11 pg
KVH OneCare Extended Warranty Period Option Order PDF file 121 KB / 2 pg
Policies and AgreementsFile Info
KVH Airtime and OneCare Technical Assistance End User Agreement PDF file 223 KB / 7 pg
KVH Industries, Inc. 1 Year/1 Year – LIMITED WARRANTY STATEMENT PDF file 30 KB / 1 pg
PromotionsFile Info
International Customers: Exclusive Offer for FleetBroadband Customers - $2500 Cash Back PDF file 356 KB / 2 pages
TracPhone V11 IP Experience the Power - Bundle Offer PDF file 145 KB / 1 pg
TracPhone V11 IP 前所为有的经历 - (Simplified Chinese) PDF file 296 KB / 1 pg
TracPhone V3IP Experience the Power - Bundle Offer PDF file 144 KB / 1 pg
TracPhone V3IP 前所为有的经历 - (Simplified Chinese) PDF file 304 KB / 1 pg
TracPhone V7IP Experience the Power - Bundle Offer PDF file 156 KB / 1 pg
TracPhone V7IP 前所为有的经历 - (Simplified Chinese) PDF file 315 KB / 1 pg
U.S. Customers: Exclusive Offer for FleetBroadband Customers - $2500 Cash Back PDF file 354 KB / 2 pages
Technical DocumentsFile Info
TECH NOTES - Understanding SATCOM Costs, Metered Plans - This paper presents a quick look at the usage costs for common tasks when utilizing a maritime SATCOM system, including downloading weather maps, or sending e-mails and photos. PDF file 138 KB / 1 pg
TECH SPECS - TracPhone FleetBroadband - A4 format European English Translation PDF file 242 KB / 1 pg
TECH SPECS - TracPhone FleetBroadband - U.S. format US (English) PDF file 242 KB / 1 pg

FAQ

A:
KVH supports our Inmarsat airtime customers with a world-class customer service department staffed 24 hours a day, 7 days a week. If you ever have a problem or question about your Inmarsat service, help is always available to solve your problem fast.

KVH is also the first company to offer on-line viewing of detailed account and usage information for your satellite service. Never deal with paper statements again! With KVH Inmarsat airtime service, you will have the convenience of viewing your detailed billing information on-line, wherever you travel. To access your on-line account information, visit the Inmarsat Airtime from KVH page.
A:

FleetBroadband operates using Inmarsat's I-4 satellites and offers data rates as fast as 432 Kbps in more compact antennas with global coverage.

Inmarsat Fleet, which has been available since 2002, offers global voice, fax, and Internet, with data rates as fast as 128 Kbps via KVH's TracPhone F77 system.

A:

While the domes protecting these antennas may look the same, the TracPhone VIP-series and KVH's Inmarsat FleetBroadband-compatible TracPhone systems offer a range of differences as well as complementary benefits.

The TracPhone FB500, FB250, and FB150 systems work with Inmarsat FleetBroadband service. It offers:

• Global voice, Internet and fax service
• Data rates ranging by plan from 128 to 432 Kbps
• Unsurpassed reliability in all weather and sea conditions

The TracPhone VIP-series uses the breakthrough mini-VSAT Broadband service, a new technology that offers:


• Global high-speed marine broadband Internet
• Data rates as fast as 1 Mbps (upload) and 4 Mbps (download)
• Prioritized voice service that supports multiple lines simultaneously
• Choice of fixed-fee, data rate-based and open-rate, pay-by-the-megabyte subscription plans
• Fully integrated design developed by KVH Industries and ViaSat

A:
Absolutely! KVH provides outstanding rates on a variety of Inmarsat services, including Inmarsat FleetBroadband, Fleet, mini-M, Inmarsat-C, and mini-C. If you currently use a non-KVH product that is compatible with these services, we encourage you to compare our prices and sign up for Inmarsat airtime from KVH. We offer 24/7 customer support, on-line account management, and flexible service packages.

For complete information regarding available services and KVHís outstanding rates, visit the Inmarsat Airtime from KVH page.
A:
Yes! KVH's TracPhone systems are all designed to offer Internet and e-mail access along with voice connections.
View All

Highlights

An Introduction to Inmarsat FleetBroadband
  • Uses powerful FleetBroadband service from Inmarsat
  • A choice of airtime plans to fit your needs1
  • Internet connections with speeds as high as 432 Kbps
  • Inmarsat Airtime Services provided by KVH offer exclusive airtime benefits and a single point of contact for both hardware and airtime questions
  • Always-on connection for email, Internet and Intranet (via secure VPN)
  • Rugged, reliable design for outstanding performance, even offshore and in challenging sea conditions
  • World-class warranty coverage and support

1 See Inmarsat Airtime Services rate plans for details.



Featured Options

  • KVH CommBox™
    KVH’s versatile CommBox Ship/Shore Network Manager offers an array of fully integrated data and network management tools that enhance your maritime communications connections. Capabilities such as least-cost routing allows you to easily switch between communications devices, while patented data compression technology increases the speed of your Internet browsing by reducing the amount of data being sent and received.
  • Complementary Systems
    Looking for a matching satellite TV system for a stylish dual-dome installation? The TracPhone FB500 comes in two dome sizes to match the TracVision TV8 and TracVision TV6.


Satellite Coverage

The following satellite footprint information is intended as a general reference only. The satellite maps do not guarantee coverage and may change without notice. Also be aware that various conditions may cause signal quality to degrade along fringe coverage areas.

 Inmarsat FleetBroadband Satellite Coverage Map



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