Crew Calling Gateway

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Boost morale onboard in one easy step -- offer your crew affordable voice connections using KVH’s exclusive crew calling system! With the addition of the dedicated KVH Crew Calling Gateway, you equip your mini-VSAT Broadband system with a separate voice telephone line exclusively for crew use. Crew members will be able to place calls to loved ones anywhere in the world using the Crew Calling phone while usage is tracked separately from your TracPhone V7 system’s standard voice usage for easy service management. Plus, since crew members pre-pay for the minutes they use on the Crew Calling phone, you won’t see any extra charges on your voice services bill! KVH’s Crew Calling Gateway system allows you to build crew morale conveniently via mini-VSAT Broadband!


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Additional Documents, Forms & Pricing

Airtime Rates and FeesFile Info
KVH mini-VSAT Broadband Crew Calling Dialing Instructions, Zone Listings, and Rates PDF file 634 KB / 13 pg
TracPhone V-IP series - Flex Airtime Rate Plans PDF file 240 KB / 2 pg
Case StudiesFile Info
CASE STUDY - mini-VSAT Broadband Helps DSD Shipping Decrease SATCOM Costs, Increase Capacity - A4 Format US (English) PDF file 390 KB / 2 pg
CASE STUDY - mini-VSAT Broadband Helps DSD Shipping Decrease SATCOM Costs, Increase Capacity - U.S. Format US (English) PDF file 438 KB / 2 pg
CASE STUDY - Nordic Maritime Singapore Relies on mini-VSAT Broadband for Operations and Crew Morale - A4 format European English Translation PDF file 398 KB / 2 pg
CASE STUDY - Nordic Maritime Singapore Relies on mini-VSAT Broadband for Operations, Crew Morale - U.S. format US (English) PDF file 442 KB / 2 pg
CASE STUDY - Nordic Tankers A/S chooses mini-VSAT Broadband service to improve business communications and increase crew services - U.S. format US (English) PDF file 413 KB / 2 pg
CASE STUDY - Nordic Tankers A/S chooses mini-VSAT Broadband service to improve business communications and increase crew services - A4 format European English Translation PDF file 413 KB / 2 pg
CASE STUDY - Seacat Services Sets a Higher Standard for Wind Farm Support Vessels with Affordable, Reliable SATCOM - A4 format PDF file 1.5 MB / 4 pg
CASE STUDY - Simonsen Chooses KVH’s TracPhone V7 to Cut Costs for Commercial Operations and Improve Crew Welfare on Chemical Tankers - A4 format European English Translation PDF file 495 KB / 2 pg
CASE STUDY - TracPhone V7 and mini-VSAT Broadband help Vadero cut costs, enable future crew communications - A4 format European English Translation PDF file 490 KB / 2 pg
CASE STUDY - TracPhone V7 and mini-VSAT Broadband help Vadero cut costs, enable future crew communications - U.S. format US (English) PDF file 490 KB / 2 pg
CASE STUDY - Trident Seafoods Chooses mini-VSAT Broadband for Fishery Management - U.S. format US (English) PDF file 400 KB / 2 pg
CASE STUDY - Trident Seafoods Chooses mini-VSAT Broadband for Fishery Management - A4 format US (English) PDF file 344 KB / 2 pg
CASE STUDY - Trident Seafoods escolhe o mini-VSAT Broadband da KVH para suportar programas de gestão de pesca baseados na Web - (Portuguese) PDF file 410 KB / 2 pg
CASE STUDY - Trident Seafoods Selecciona el mini-VSAT de Banda Ancha de KVH Para dar Soporte a Los Programas de Gestión de Pesca Basados en Web - (Spanish) PDF file 377 KB / 2 pg
FormsFile Info
Additional Authorized Representative Form PDF file 123 KB / 1 pg
Airtime Rate Plan Change & Suspension Policies/Form - Standard Plans PDF file 130 KB / 2 pg
Flex Airtime Rate Plan Change & Suspension Policies/Form PDF file 262 KB / 2 pg
IP-MobileCast Activation Order PDF file 995 KB / 5 pg
Iridium Service Activation Order PDF file 583 KB / 8 pg
KVH OneCare Extended Warranty Period Option Order PDF file 121 KB / 2 pg
mini-VSAT Broadband Airtime Services Activation Order PDF file 856 KB / 20 pg
myKVH Portal - Authorized User Form PDF file 159 KB / 1 pg
Policies and AgreementsFile Info
Declaration of Conformity - Asbestos Free Construction PDF file 220 KB / 1 pg
Declaration of Conformity - Product Asbestos Free Excel Document 32 KB / 1 pg
KVH Airtime and OneCare Technical Assistance End User Agreement PDF file 223 KB / 7 pg
KVH Industries, Inc. OneCare 2 Year/2 Year Limited Warranty Statement With Extended Warranty Option PDF file 38 KB / 2 pg
Professional Services Standard Terms and Conditions PDF file 56 KB / 2 pg
Price ListsFile Info
KVH OneCare Global Extended Warranty Price List PDF file 259 KB / 1 pg
mini-VSAT Broadband Hardware/Software Bundle Price Sheet PDF file 99 KB / 1 pg
mini-VSAT 하드웨어/소프트웨어 번들 가격표 - (Korean) PDF file 228 KB / 1 pg
mini-VSAT 宽带服务硬件/软件配套系统价格表 - (Mandarin) PDF file 228 KB / 1 pg
mini-VSAT 宽带服务软件和硬件成套系统价格表 - (Simplified Chinese) PDF file 228 KB / 1 pg
mini-VSAT 寬带服务軟體和硬體成套系統價格表 - (Traditional Chinese) PDF file 228 KB / 1 pg
PromotionsFile Info
International Customers: Exclusive Offer for FleetBroadband Customers - $2500 Cash Back PDF file 356 KB / 2 pages
International Customers: Upgrade Your TracPhone V3 or V7 to Take Full Advantage of mini-VSAT Broadband 2.0 PDF file 331 KB / 2 pg
TracPhone V11 IP Experience the Power - Bundle Offer PDF file 145 KB / 1 pg
TracPhone V11 IP 前所为有的经历 - (Simplified Chinese) PDF file 296 KB / 1 pg
TracPhone V3IP Experience the Power - Bundle Offer PDF file 144 KB / 1 pg
TracPhone V3IP 前所为有的经历 - (Simplified Chinese) PDF file 304 KB / 1 pg
TracPhone V7IP Experience the Power - Bundle Offer PDF file 156 KB / 1 pg
TracPhone V7IP 前所为有的经历 - (Simplified Chinese) PDF file 315 KB / 1 pg
U.S. Customers: Exclusive Offer for FleetBroadband Customers - $2500 Cash Back PDF file 354 KB / 2 pages
U.S. Customers: Upgrade Your TracPhone V3 or V7 to Take Full Advantage of mini-VSAT Broadband 2.0 PDF file 328 KB / 2 pg
Technical DocumentsFile Info
TECH NOTES - Understanding SATCOM Costs, Metered Plans - This paper presents a quick look at the usage costs for common tasks when utilizing a maritime SATCOM system, including downloading weather maps, or sending e-mails and photos. PDF file 138 KB / 1 pg

FAQ

A:

Only FX plans are subject to BMC.  There are no protocol, application restrictions or speed controls for OP and Metered plans.

A:

Yes! All Open and Metered Plans deliver data at the network’s highest speeds, at a lower cost – 40% LESS expensive than our previous plans for the same amount of data at 50% higher speeds (Savings will vary based on selected plan).

A:

The following are the trigger guidelines for BMC:

BMC Trigger Guidelines

When a terminal has triggered BMC only data is affected. Voice is not affected and VoIP MBs do not contribute to BMC triggers.

A:
  • Unrestricted access to all applications and protocols
  • Prioritization of the subscriber’s traffic on the network with “Business Class Service”
  • Large data allowances with flexible, affordable additional gigabyte top-offs for use beyond standard monthly bundles
  • Seasonal Plans available for a 50% premium on monthly rate with $195/month charge for idle months
  • 2 phone lines available for TracPhone Enhanced Voice Service
Key Features OP Plans
View All

Highlights

  • Includes Crew Calling Gateway compatible with your choice of phones
  • Tracked separately from standard mini-VSAT Broadband voice usage
  • Calls made using unique account and PIN purchased by crew
  • Crew Calling Phone allows crew to place calls anywhere in the world1
  • Offering access to this service is simple: Purchase $25 or $100 mini-VSAT Broadband Crew Calling cards for resale2, or minimize your administrative needs and allow the crew to use the crew calling phone to buy minutes directly from KVH Industries using their credit card.3

1 Incoming calls to crew members are not permitted with the Crew Calling Gateway.
2 Volume discounts available on $25 and $100 cards. Contact KVH or your KVH dealer/distributor for details.
3 Non-denominational cards provided with system; additional cards available; contact KVH Sales for details.



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