TracPhone V3-IP/Iridium Pilot System Bundle

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Ultra-compact TracPhone® V3-IP Paired with Iridium Pilot® for Pole-to-pole Global Service

Choose a great solution for economical, global SATCOM with the 39 cm (15.5 inch) diameter TracPhone V3-IP plus the Iridium Pilot. TracPhone V3-IP is the world’s smallest maritime VSAT antenna, designed exclusively for the world’s No. 1 maritime VSAT service – mini-VSAT Broadband. Advanced ArcLight® spread spectrum technology enables the V3-IP’s extremely compact design, while still providing outstanding performance — fast download speeds (up to 2 Mbps), reliable Internet and email, and optimized voice communications. Not only does advanced connectivity improve operational efficiency, it also helps meet MLC-2006 crew welfare requirements. Now, with KVH’s new System Bundle, TracPhone V3-IP is paired with an Iridium Pilot for pole-to-pole coverage.

Integrated CommBox Modem (ICM) – Key to Seamless Integration
Designed for the broadband era and its requirements for onboard networking, TracPhone V3-IP features the ICM, which includes an IP-enabled antenna control unit for easy set-up, built-in CommBox Network Manager for onboard networking, ArcLight spread spectrum modem, VoIP adapter, Ethernet switch, and Wi-Fi capabilities all in one 2U-high unit.

With the TracPhone V3-IP/Iridium Pilot System Bundle, the ICM is preconfigured by KVH to ensure seamless integration:

  • TracPhone V3-IP and mini-VSAT Broadband service is always chosen first
  • If the service becomes unavailable for any reason, onboard LAN and Wi-Fi networks switch to Iridium OpenPort broadband services
  • The system automatically switches back to mini-VSAT Broadband airtime service as soon as it is available
  • Both the mini-VSAT Broadband and Iridium OpenPort airtime services are billed through KVH for the customer’s convenience

The ICM also supports KVH’s IP-MobileCast service, an economical solution for crew morale and welfare, providing multicast delivery of rich content – directly to subscribing vessels.


Affordable, Global Solution for Broadband Connectivity

The TracPhone V3-IP/Iridium Pilot System Bundle includes both TracPhone V3-IP and Iridium Pilot antenna systems preconfigured with least cost routing, and offers versatile, affordable airtime options to suit your vessel’s data usage. With TracPhone V3-IP, you get all the features of mini-VSAT Broadband 2.0, the most complete satellite communications solution for the maritime industry – fast Internet access, airtime rates as low as $0.49 per MB, and phone calls for only $0.49 per minute worldwide. Also, receive gigabytes of entertainment and operations content every month with IP-MobileCast, without impacting the vessel’s airtime plan.


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Options & Accessories

02-2103 : IP-MobileCast Commercial Maritime Media Server; Complete with Intel-based microprocessor; 4 swappable hard drives using RAID technology for data protection; multiple Ethernet LAN ports for flexibility in networ


Accessories

72-0666 : IP-MobileCast Set-top Box: Supports HDMI; includes remote control and HDMI cable; required for accessing content on Television sets

Specifications

Service Provider
TracPhone V3-IP:


Iridium Pilot:
Service
TracPhone V3-IP: mini-VSAT Broadband
Iridium Pilot: Iridium OpenPort
Antenna Type
TracPhone V3-IP: Ku-band
Iridium Pilot: L-band
Belowdecks Equipment
TracPhone V3-IP: Integrated CommBox Modem (ICM)
Iridium Pilot: Iridium Router
Service Coverage Area
TracPhone V3-IP: Seamless Worldwide Regions
Iridium Pilot: Global, pole-to-pole
Maximum Download Speed1
TracPhone V3-IP: 2 Mbps
Iridium Pilot: 134 Kbps
Maximum Upload Speed1
TracPhone V3-IP: 128 Kbps
Iridium Pilot: 134 Kbps
Billing Method

Metered (M)

Typical Cost per Minute for Voice (see rate sheet)
$0.49 USD
Antenna Dish Diameter
TracPhone V3-IP: 36.8 cm (14.5")
Antenna Unit Diameter x Height/Weight
TracPhone V3-IP:
39.4 cm (D) x 44.7 cm (h) / 11.3 kg
(15.5" (D) x 17.6" (h) / 25 lbs)

Iridium Pilot:
57 cm (D) x 23 cm (h) / 11 kg
(22.4" (D) x 9" (h) / 24.3 lbs)
System Option: CommBox Software Bundles Available
Standard or Enterprise Packages - see “Featured Options” on product page for details
System Option: Built-in Crew Calling Gateway
Restrictions; contact Airtime Services for details
System Option: IP-MobileCast Services

Available; contact KVH for details

System Options UCH-250 Fax Server
For enterprise-grade faxing over IP (P/N 19-0520); contact KVH for details
System Option: GlobalCare Premium Support Program
Available; see kvh.com/globalcare for details
System Option: Iridium Pilot Secondary System
N/A
IP-MobileCast Packages & Independent Channels Available

Bronze, NEWSlink Print, Channels, SPORTSlink Channel

IP-MobileCast Operations Packages Available

TRAININGlink, FORECASTlink, CHARTlink

MSRP (USD)

$22,495

Attractive Leasing
Options Available
Contact for Details
Elevation/Azimuth Range
TracPhone V3-IP: 7.5° to 75° / 720° rotation
Antenna Operating Temperature
TracPhone V3-IP: -25°C to +55°C (-13°F to +131°F)
Antenna Survival Temperature
TracPhone V3-IP: -35°C to +70ºC (-31°F to +158°F)
Heading Input
N/A
Antenna Unit Power
TracPhone V3-IP: DC; provided by ICM
ICM (BDU): Dimensions
42.6 cm (l) x 41.4 cm (w) x 2U (h) (16.8" x 16.3" x 2U)
rack-mountable with optional mounting provisions2
ICM (BDU): Weight
5.1 kg (11.25 lbs)
ICM (BDU): Temperature
Operating: -15°C to 55°C (5°F to 131°F);
Survival: -15°C to 70°C (5°F to 158°F)
ICM (BDU): Input Power
100-240 VAC, 50-60 Hz auto switching, 1.6 A max
ICM (BDU): Data Interfaces
4 Ethernet: IEEE 802.3 10BASE-T/100BASE-TX, 100 Mbps; 1 Wi-Fi 802.11; 3 USB ports
ICM (BDU): Voice Interfaces
1 RJ11 port for VoIP services
Remote Support
N/A
Certification
TracPhone V3-IP: Complies with the specifications of EC directive 1999/5/EC Radio & Telecommunications Terminal Equipment (R&TTE), per compliance with EC directive 2006/95/EC, EMC directive 2004/108/EC and IEC 301-427
Warranty
TracPhone V3-IP: Comprehensive 2-year parts, 2-year labor warranty supported by KVH’s worldwide Certified Support Network (CSN)3

Iridium Pilot: 5-year on equipment
Package –
Bronze Package
(Available on the V3-IP, V7-IP, and V11-IP)

Available

Package –
Silver Package
(Available on the V7-IP and V11-IP)

Not Available

Package –
Gold Package
(Available on the V7-IP and V11-IP)

Not Available

Package –
Platinum Package
(Available on the V7-IP and V11-IP)

Not Available

Independent Channel –
NEWSlink TV
(May be purchased with or without a package)

Not Available

Independent Channel –
NEWSlink Premium Channel: CNN News
(May be purchased with or without a package)

Not Available

Independent Channel –
NEWSlink Premium Channel: BBC News
(May be purchased with or without a package)

Not Available

Independent Channel –
SPORTSlink
(May be purchased with or without a package)

Not Available

Special Event Channel –
SPORTSlink Special Events
(Requires subscription to any Package or Independent Channel)

Not Available


* KVH is the world’s No. 1 maritime VSAT supplier as measured by vessels equipped with mini‑VSAT Broadband service, according to NSR’s Maritime SATCOM Markets, 4th Edition, June 2016, and the COMSYS Maritime VSAT Report, 4th Edition, March 2015.
1 Published data speeds are maximum speeds and may vary in different regions and under different conditions.
2 Optional Belowdecks Mounting Case (KVH Part No. 72-0368) available for vessels without a rack.
3 Unless subject to in-country regulations. Restrictions apply. Visit www.kvh.com/warranty for details.

Additional Documents, Forms & Pricing

Airtime Rates and FeesFile Info
KVH mini-VSAT Broadband Crew Calling Dialing Instructions, Zone Listings, and Rates PDF file 634 KB / 13 pg
TracPhone V3/V3-IP Airtime Rates 卫星通信价格表 - (Simplified Chinese) PDF file 411 KB / 2 pg
TracPhone V3/V3-IP Airtime Rates 卫星通信价格表 - (Traditional Chinese) PDF file 586 KB / 2 pg
TracPhone V3-IP/Iridium Pilot System Bundle Airtime Rate Sheet PDF file 155 KB / 2 pgs
TracPhone V3-IP/Iridium Pilot System Bundle Airtime Rate Sheet 卫星通信价格表 - (Simp Chinese) PDF file 956 KB / 2 pgs
TracPhone V3-IP/Iridium Pilot® 시스템 번들 통신 요금 시트 - (Korean) PDF file 211 KB / 2 pgs
TracPhone V-IP series - Flex Airtime Rate Plans PDF file 240 KB / 2 pg
Case StudiesFile Info
CASE STUDY - mini-VSAT Broadband Helps DSD Shipping Decrease SATCOM Costs, Increase Capacity - A4 Format US (English) PDF file 390 KB / 2 pg
CASE STUDY - mini-VSAT Broadband Helps DSD Shipping Decrease SATCOM Costs, Increase Capacity - U.S. Format US (English) PDF file 438 KB / 2 pg
CASE STUDY - Nordic Maritime Singapore Relies on mini-VSAT Broadband for Operations and Crew Morale - A4 format European English Translation PDF file 398 KB / 2 pg
CASE STUDY - Nordic Maritime Singapore Relies on mini-VSAT Broadband for Operations, Crew Morale - U.S. format US (English) PDF file 442 KB / 2 pg
CASE STUDY - Nordic Tankers A/S chooses mini-VSAT Broadband service to improve business communications and increase crew services - U.S. format US (English) PDF file 413 KB / 2 pg
CASE STUDY - Nordic Tankers A/S chooses mini-VSAT Broadband service to improve business communications and increase crew services - A4 format European English Translation PDF file 413 KB / 2 pg
CASE STUDY - Seacat Services Sets a Higher Standard for Wind Farm Support Vessels with Affordable, Reliable SATCOM - A4 format PDF file 1.5 MB / 4 pg
CASE STUDY - Simonsen Chooses KVH’s TracPhone V7 to Cut Costs for Commercial Operations and Improve Crew Welfare on Chemical Tankers - A4 format European English Translation PDF file 495 KB / 2 pg
CASE STUDY - TracPhone V7 and mini-VSAT Broadband help Vadero cut costs, enable future crew communications - U.S. format US (English) PDF file 490 KB / 2 pg
CASE STUDY - TracPhone V7 and mini-VSAT Broadband help Vadero cut costs, enable future crew communications - A4 format European English Translation PDF file 490 KB / 2 pg
CASE STUDY - Trident Seafoods Chooses mini-VSAT Broadband for Fishery Management - A4 format US (English) PDF file 344 KB / 2 pg
CASE STUDY - Trident Seafoods Chooses mini-VSAT Broadband for Fishery Management - U.S. format US (English) PDF file 400 KB / 2 pg
CASE STUDY - Trident Seafoods escolhe o mini-VSAT Broadband da KVH para suportar programas de gestão de pesca baseados na Web - (Portuguese) PDF file 410 KB / 2 pg
CASE STUDY - Trident Seafoods Selecciona el mini-VSAT de Banda Ancha de KVH Para dar Soporte a Los Programas de Gestión de Pesca Basados en Web - (Spanish) PDF file 377 KB / 2 pg
FormsFile Info
Additional Authorized Representative Form PDF file 123 KB / 1 pg
Airtime Rate Plan Change & Suspension Policies/Form - Standard Plans PDF file 130 KB / 2 pg
Flex Airtime Rate Plan Change & Suspension Policies/Form PDF file 262 KB / 2 pg
IP-MobileCast Activation Order PDF file 995 KB / 5 pg
Iridium Service Activation Order PDF file 583 KB / 8 pg
KVH OneCare Extended Warranty Period Option Order PDF file 121 KB / 2 pg
mini-VSAT Broadband Airtime Services Activation Order PDF file 880 KB / 22 pg
myKVH Portal - Authorized User Form PDF file 159 KB / 1 pg
Policies and AgreementsFile Info
Declaration of Conformity - Asbestos Free Construction PDF file 220 KB / 1 pg
Declaration of Conformity - Product Asbestos Free Excel Document 32 KB / 1 pg
KVH Airtime and OneCare Technical Assistance End User Agreement PDF file 223 KB / 7 pg
KVH Industries, Inc. OneCare 2 Year/2 Year Limited Warranty Statement With Extended Warranty Option PDF file 38 KB / 2 pg
Professional Services Standard Terms and Conditions PDF file 56 KB / 2 pg
Price ListsFile Info
KVH OneCare Global Extended Warranty Price List PDF file 259 KB / 1 pg
mini-VSAT Broadband Hardware/Software Bundle Price Sheet PDF file 99 KB / 1 pg
mini-VSAT 하드웨어/소프트웨어 번들 가격표 - (Korean) PDF file 228 KB / 1 pg
mini-VSAT 宽带服务硬件/软件配套系统价格表 - (Mandarin) PDF file 228 KB / 1 pg
mini-VSAT 宽带服务软件和硬件成套系统价格表 - (Simplified Chinese) PDF file 228 KB / 1 pg
mini-VSAT 寬带服务軟體和硬體成套系統價格表 - (Traditional Chinese) PDF file 228 KB / 1 pg
PromotionsFile Info
International Customers: Exclusive Offer for FleetBroadband Customers - $2500 Cash Back PDF file 356 KB / 2 pages
International Customers: Upgrade Your TracPhone V3 or V7 to Take Full Advantage of mini-VSAT Broadband 2.0 PDF file 331 KB / 2 pg
TracPhone V11 IP Experience the Power - Bundle Offer PDF file 145 KB / 1 pg
TracPhone V11 IP 前所为有的经历 - (Simplified Chinese) PDF file 296 KB / 1 pg
TracPhone V3IP Experience the Power - Bundle Offer PDF file 144 KB / 1 pg
TracPhone V3IP 前所为有的经历 - (Simplified Chinese) PDF file 304 KB / 1 pg
TracPhone V7IP Experience the Power - Bundle Offer PDF file 156 KB / 1 pg
TracPhone V7IP 前所为有的经历 - (Simplified Chinese) PDF file 315 KB / 1 pg
U.S. Customers: Exclusive Offer for FleetBroadband Customers - $2500 Cash Back PDF file 354 KB / 2 pages
U.S. Customers: Upgrade Your TracPhone V3 or V7 to Take Full Advantage of mini-VSAT Broadband 2.0 PDF file 328 KB / 2 pg
Technical DocumentsFile Info
TECH NOTES - Understanding SATCOM Costs, Metered Plans - This paper presents a quick look at the usage costs for common tasks when utilizing a maritime SATCOM system, including downloading weather maps, or sending e-mails and photos. PDF file 138 KB / 1 pg

FAQ

A:

Only FX plans are subject to BMC.  There are no protocol, application restrictions or speed controls for OP and Metered plans.

A:

Yes! All Open and Metered Plans deliver data at the network’s highest speeds, at a lower cost – 40% LESS expensive than our previous plans for the same amount of data at 50% higher speeds (Savings will vary based on selected plan).

A:
  • Unrestricted access to all applications and protocols
  • Prioritization of the subscriber’s traffic on the network with “Business Class Service”
  • Large data allowances with flexible, affordable additional gigabyte top-offs for use beyond standard monthly bundles
  • Seasonal Plans available for a 50% premium on monthly rate with $195/month charge for idle months
  • 2 phone lines available for TracPhone Enhanced Voice Service
Key Features OP Plans
A:
  • All plans offer speeds of up to 2 Mbps shore-to-ship / 1 Mbps ship-to-shore
  • Low over plan rates
  • Unrestricted service with access to all applications and protocols
  • 2 phone lines (V7ip & V11ip) and 1 phone line (V3ip) available for TracPhone Enhanced Voice Service

Metered Plans

View All

Highlights

Introducing the NEW mini-VSSAT Broadband Network

  • Reliable, pole-to-pole coverage: TracPhone V3-IP paired with Iridium Pilot
  • TracPhone V3-IP – world’s smallest maritime VSAT system
  • Designed for mini-VSAT Broadband 2.0 – the complete maritime communications solution with faster data speeds at lower prices
  • Helps meet MLC-2006 crew welfare requirements with fast, affordable connectivity
  • Breakthrough belowdecks unit – Integrated CommBox Modem (ICM) includes IP-enabled antenna control unit, built-in CommBox Network Manager, and ArcLight spread spectrum modem with VoIP adapter, Ethernet switch, and Wi-Fi capabilities
  • TracPhone V3-IP data speeds – up to 2 Mbps down, 128 Kbps up using mini-VSAT Broadband service
  • Iridium Pilot – compact, fully global system with pole-to-pole coverage
  • Iridium Pilot data speeds – up to 134 Kbps down and up using Iridium OpenPort broadband service
  • Rugged, high-performance TracPhone V3-IP design with superior tracking and stabilization
  • Preconfigured ICM ensures seamless integration between mini-VSAT Broadband service and Iridium OpenPort service
  • Both services billed through KVH for customer’s convenience


Featured Options

CommBox Network Manager Capabilities
TracPhone V3-IP’s breakthrough Integrated CommBox Modem (ICM) has a built-in CommBox Ship/Shore Network Manager so customers can add CommBox networking functionality by simply activating a CommBox software bundle.
  • Choose the Standard Bundle for: 
    - QuickBasic: least cost routing, bandwidth management, onboard firewall
    - QuickWeb: web caching, web image compression and ad removal, URL and content filtering 
  • Choose the Enterprise Bundle for:
    - QuickBasic: least cost routing, bandwidth management, onboard firewall
    - QuickWeb: web caching, web image compression and ad removal, URL and content filtering
    - QuickFile: automated file transfers, differential synchronization
    - QuickMail: mail server, web mail client, anti-spam and anti-virus filters
    - QuickCrew: roaming crew accounts, prepaid Internet and e-mail services
To find out more about the features of CommBox, click here.

KVH OneCare Global Support Program 
Broadband connectivity at sea represents a vital investment in your maritime operation. KVH OneCare Global Support is a comprehensive array of service offerings, all designed to leverage your investment in our satellite network technology to its fullest. KVH OneCare spans the entire lifecycle of your mini-VSAT Broadband solution, from design and selection of the best possible solution, to the smooth implementation of that solution, and post-deployment services and support to maximize long-term performance.

Virtual "Local" Numbers
The mini-VSAT Broadband voice service offers a fantastic cost-saving option – virtual “local” phone numbers. With this featured option, you may assign up to 5 virtual numbers to your TracPhone V3-IP phone line with calling codes specific to the states or countries of your choice. Share these numbers with your office and business contacts and they’ll avoid long-distance or international calling charges when calling you, regardless of where your vessel is operating. Contact KVH’s airtime services group for details. Please note that this feature is not available with Iridium OpenPort Service.

Exclusive Technology

World’s Smallest Maritime VSAT Antenna
The TracPhone V3-IP is a breakthrough maritime satellite communications product designed for the broadband era and its requirements for onboard networking. Developed by KVH specifically for the industry-leading mini-VSAT Broadband network, TracPhone V3-IP uses a 37 cm (14.5 inch) diameter antenna dish, in a 39 cm (15.5 inch) diameter antenna unit.

ArcLight® Technology
KVH’s mini-VSAT Broadband network takes a revolutionary approach to maritime satellite communications to maximize data and voice throughput while preventing interference to adjacent satellites. The network is based on ViaSat’s ArcLight Code Reuse Multiple Access (CRMA) spread spectrum technology, which significantly reduces contention issues, transmission delays, and offers more consistent speeds and shorter ping times resulting in faster web page loads compared to traditional Time Division Multiple Access (TDMA) technology relied upon by other VSAT networks.

Integrated CommBox Modem (ICM)
TracPhone V3-IP’s breakthrough streamlined belowdecks unit includes an IP-enabled antenna control unit, built-in CommBox Network Manager, and ArcLight spread spectrum modem with VoIP adapter, Ethernet switch, and Wi-Fi capabilities for faster, trouble-free installations and user experience.

mini-VSAT Broadband 2.0 – Complete Maritime Communications Solution
KVH’s mini-VSAT Broadband 2.0 encompasses advanced technology and digital onboard tools for helping maritime operators increase operational efficiency, improve crew welfare, recruit and retain skilled seafarers, and enhance their security. The solution includes the advanced antenna technology of the TracPhone V-IP series systems; the MPLS security and global coverage of KVH’s mini-VSAT Broadband satellite network; the myKVH web portal for managing onboard data usage; and the unique multicasting content delivery of IP-MobileCast.

Satellite Coverage

The following satellite footprint information is intended as a general reference only. The satellite maps do not guarantee coverage and may change without notice. Also be aware that various conditions may cause signal quality to degrade along fringe coverage areas.


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