TracPhone V3-IP

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Guide the Guide, Meeting Key Requirements of MLC-2006

New Product!

World's Smallest Maritime VSAT Provides Connectivity for Operational Efficiency
At 39 cm (15.5 inches) diameter, TracPhone V3-IP is the world’s smallest maritime VSAT, designed exclusively for the world’s No. 1 maritime VSAT service – mini-VSAT Broadband. Advanced ArcLight® spread spectrum technology enables compact hardware design and outstanding performance — fast download speeds (up to 2 Mbps), reliable Internet and e-mail, and optimized voice communications. Use TracPhone V3-IP to help meet MLC-2006 crew welfare requirements by affordably providing crew access to the Internet.

Integrated CommBox Modem – a Breakthrough Streamlined Belowdecks Unit
Created for the broadband era and its requirements for onboard networking, TracPhone V3-IP features KVH’s brand new Integrated CommBox Modem (ICM):

  • IP-enabled antenna control unit for easy set-up and use
  • CommBox Network Manager, for onboard networking, least cost routing, web caching, and more
  • ArcLight spread spectrum modem
  • Voice over IP (VoIP), Ethernet switch, and Wi-Fi capabilities
  • All in one streamlined belowdecks unit, just 2U high

With CommBox built into TracPhone V3-IP's ICM, ship operators have the tools needed to readily manage the increasing use of broadband onboard, while offering access for crew. The ICM also supports KVH’s upcoming IP-MobileCast service, an economical solution for crew morale and welfare, providing multicast delivery of rich content directly to subscribing vessels.

Fast and Affordable End-to-end Solution for Vessels as Small as 30 Ft.
With plans offering airtime rates as low as $0.49 per MB, and phone calls only $0.49 per minute worldwide, TracPhone V3-IP provides an unsurpassed solution from a single provider. KVH manufactures the satellite communications system hardware, operates the mini-VSAT Broadband network, manages the airtime, and provides 24/7/365 support. This end-to-end solution equips the vessel with a fully stabilized SATCOM system that enables ship operators, crew, and guests to stay connected to the office, port authorities, other vessels, and friends and family onshore.

6 Best Practices to Implementing a New SATCOM Solution
Choosing a new broadband solution? Read on for tips to ensure success. Read more »


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Options & Accessories

72-0666 : IP-MobileCast Set-top Box: Supports HDMI; includes remote control and HDMI cable; required for accessing content on Television sets


Systems

01-0335-11 : TracPhone V3-IP; Ku-band Antenna; Rack-mountable Integrated CommBox Modem (ICM)

01-0335-13 : TracPhone V3-IP; Ku-band Antenna; Rack-mountable Integrated CommBox Modem (ICM); White Baseplate

01-0357-01 : TracPhone V3-IP/Iridium Pilot System Bundle


Accessories

02-2103 : IP-MobileCast Commercial Maritime Media Server:?Complete with Intel-based microprocessor; 4 swappable hard drives using RAID technology for data protection; multiple Ethernet LAN ports for flexibility in networ


72-0537-01 :
Iridium Pilot; Optional Backup System for TracPhone V-Series

Specifications

Service Provider
mini-VSAT Broadband Service
IP-MobileCast Packages & Independent Channels Available

Bronze Only

Service
KVH mini-VSAT Broadband Airtime
Antenna Type
Ku-band
Belowdecks Equipment
Integrated CommBox Modem (ICM)
Service Coverage Area
Seamless Worldwide Regions
Maximum Download Speed1
2 Mbps
Maximum Upload Speed1
128 Kbps
Billing Method

Metered

Typical Cost per MB (see rate sheet)

<$1.00 USD

Typical Cost per Minute for Voice (see rate sheet)

$0.49 USD

Antenna Dish Diameter
36.8 cm (14.5")
Antenna Unit Diameter x Height/Weight
39.4 cm (D) x 44.7 cm (h) / 11.3 kg
(15.5" (D) x 17.6" (h) / 25 lbs)
System Option: CommBox Software Bundles Available
Standard or Enterprise Packages - see “Featured Options” on product page for details
System Option: Built-in Crew Calling Gateway
Restrictions; contact Airtime Services for details
System Option: Iridium Pilot Secondary System
Available as standalone system (P/N: 72-0537-01) or V3-IP/Iridium Pilot System Bundle w/least cost routing (P/N: 01-0357-01); see product page for details.
System Option: IP-MobileCast Services
Coming soon; contact KVH for details
System Options UCH-250 Fax Server
For enterprise-grade faxing over IP (P/N 19-0520); contact KVH for details
System Option: GlobalCare Premium Support Program
Available; see kvh.com/globalcare for details
MSRP (USD)

$16,995

Attractive Leasing
Options Available
Contact for Details
Elevation/Azimuth Range
7.5° to 75° / 720° rotation
Antenna Operating Temperature
-25°C to +55°C
(-13°F to +131°F)
Antenna Survival Temperature
-35°C to +70ºC
(-31°F to +158°F)
Heading Input
N/A
Antenna Unit Power
DC; provided by ICM
ICM (BDU): Dimensions
42.6 cm (l) x 41.4 cm (w) x 2U (h) (16.8" x 16.3" x 2U)
rack-mountable with optional mounting provisions2
ICM (BDU): Weight
5.1 kg (11.25 lbs)
ICM (BDU): Temperature
Operating: -15°C to 55°C (5°F to 131°F);
Survival: -15°C to 70°C (5°F to 158°F)
ICM (BDU): Input Power
100-240 VAC, 50-60 Hz auto switching, 1.6 A max
ICM (BDU): Data Interfaces
4 Ethernet: IEEE 802.3 10BASE-T/100BASE-TX, 100 Mbps; 1 Wi-Fi 802.11; 3 USB ports
ICM (BDU): Voice Interfaces
1 RJ11 port for VoIP services
Remote Support
N/A
Certification
Complies with the specifications of EC directive 1999/5/EC Radio & Telecommunications Terminal Equipment (R&TTE), per compliance with EC directive 2006/95/EC, EMC directive 2004/108/EC and IEC 301-427
Warranty

Comprehensive 2-year parts, 1-year labor warranty supported by KVH’s worldwide Certified Support Network (CSN)3

Package –
Bronze Package
(Available on the V3-IP, V7-IP, and V11-IP)

Available

Package –
Silver Package
(Available on the V7-IP and V11-IP)

Not Available

Package –
Gold Package
(Available on the V7-IP and V11-IP)

Not Available

Package –
Platinum Package
(Available on the V7-IP and V11-IP)

Not Available

Independent Channel –
NEWSlink TV
(May be purchased with or without a package)

Not Available

Independent Channel –
NEWSlink Premium Channel: CNN News
(May be purchased with or without a package)

Not Available

Independent Channel –
NEWSlink Premium Channel: BBC News
(May be purchased with or without a package)

Not Available

Independent Channel –
SPORTSlink
(May be purchased with or without a package)

Not Available

Special Event Channel –
SPORTSlink Special Events
(Requires subscription to any Package or Independent Channel)

Not Available


1 Published data speeds are maximum speeds and may vary in different regions and under different conditions.
2 Optional Belowdecks Mounting Case (KVH Part No. 72-0368) available for vessels without a rack.
3 Unless subject to in-country regulations. Restrictions apply. Visit www.kvh.com/warranty for details.

Additional Documents, Forms & Pricing

Case StudiesFile Info
CASE STUDY - mini-VSAT Broadband Helps DSD Shipping Decrease SATCOM Costs, Increase Capacity - A4 Format US (English) PDF file 390 KB / 2 pg
CASE STUDY - mini-VSAT Broadband Helps DSD Shipping Decrease SATCOM Costs, Increase Capacity - U.S. Format US (English) PDF file 438 KB / 2 pg
CASE STUDY - Nordic Maritime Singapore Relies on mini-VSAT Broadband for Operations and Crew Morale - A4 format European English Translation PDF file 398 KB / 2 pg
CASE STUDY - Nordic Maritime Singapore Relies on mini-VSAT Broadband for Operations, Crew Morale - U.S. format US (English) PDF file 442 KB / 2 pg
CASE STUDY - Nordic Tankers A/S chooses mini-VSAT Broadband service to improve business communications and increase crew services - A4 format European English Translation PDF file 413 KB / 2 pg
CASE STUDY - Nordic Tankers A/S chooses mini-VSAT Broadband service to improve business communications and increase crew services - U.S. format US (English) PDF file 413 KB / 2 pg
CASE STUDY - Simonsen Chooses KVH’s TracPhone V7 to Cut Costs for Commercial Operations and Improve Crew Welfare on Chemical Tankers - A4 format European English Translation PDF file 495 KB / 2 pg
CASE STUDY - TracPhone V7 and mini-VSAT Broadband help Vadero cut costs, enable future crew communications - A4 format European English Translation PDF file 490 KB / 2 pg
CASE STUDY - TracPhone V7 and mini-VSAT Broadband help Vadero cut costs, enable future crew communications - U.S. format US (English) PDF file 490 KB / 2 pg
CASE STUDY - Trident Seafoods Chooses mini-VSAT Broadband for Fishery Management - A4 format US (English) PDF file 344 KB / 2 pg
CASE STUDY - Trident Seafoods Chooses mini-VSAT Broadband for Fishery Management - U.S. format US (English) PDF file 400 KB / 2 pg
CASE STUDY - Trident Seafoods escolhe o mini-VSAT Broadband da KVH para suportar programas de gestão de pesca baseados na Web - (Portuguese) PDF file 410 KB / 2 pg
CASE STUDY - Trident Seafoods Selecciona el mini-VSAT de Banda Ancha de KVH Para dar Soporte a Los Programas de Gestión de Pesca Basados en Web - (Spanish) PDF file 377 KB / 2 pg
FormsFile Info
Additional Authorized Representative Form PDF file 121 KB / 1 pg
Airtime Rate Plan Change & Suspension Policies/Form PDF file 180 KB / 2 pg
IP-MobileCast Activation Order for Existing Customers PDF file 398 KB / 9 pg
Iridium Service Activation Order PDF file 565 KB / 7 pg
mini-VSAT Broadband Airtime Services Activation Order PDF file 598 KB / 13 pg
Policies and AgreementsFile Info
GlobalCare Premium Support Program Agreement PDF file 1.7 MB / 4 pg
KVH Airtime Services End User Agreement PDF file 152 KB / 6 pg
KVH Industries, Inc. 2 Year/1 Year – LIMITED WARRANTY STATEMENT PDF file 42 KB / 1 pg
Professional Services Standard Terms and Conditions PDF file 93 KB / 2 pg
Price ListsFile Info
KVH mini-VSAT Broadband Crew Calling Dialing Instructions, Zone Listings, and Rates PDF file 634 KB / 13 pg
mini-VSAT Broadband Hardware/Software Bundle Price Sheet PDF file 99 KB / 1 pg
mini-VSAT 하드웨어/소프트웨어 번들 가격표 - (Korean) PDF file 228 KB / 1 pg
mini-VSAT 宽带服务硬件/软件配套系统价格表 - (Mandarin) PDF file 228 KB / 1 pg
mini-VSAT 宽带服务软件和硬件成套系统价格表 - (Simplified Chinese) PDF file 228 KB / 1 pg
mini-VSAT 寬带服务軟體和硬體成套系統價格表 - (Traditional Chinese) PDF file 228 KB / 1 pg
TracPhone V3-IP & V3 Airtime Rate Sheet PDF file 166 KB / 2 pg
PromotionsFile Info
IP-MobileCast Introductory Offer for New Customers PDF file 356 KB / 1 pg
IP-MobileCast Introductory Offer for our Valued TracPhone V/V-IP series Owners PDF file 337 KB / 1 pg
TracPhone V3-IP "Get Broadband Onboard" Bundle Promotion PDF file 80 KB / 1 pg
Technical DocumentsFile Info
TECH NOTES - Understanding SATCOM Costs, Metered Plans - This paper presents a quick look at the usage costs for common tasks when utilizing a maritime SATCOM system, including downloading weather maps, or sending e-mails and photos. PDF file 146 KB / 1 pg

FAQ

A:
Yes! KVH's TracPhone systems are all designed to offer Internet and e-mail access along with voice connections.
A:
To ensure crystal clear phone calls Crew Calling is not recommended. More than one outgoing call could sacrifice call quality due to a maximum V3-IP upload bandwidth of up to 128 Kbps. It is an option with the V7-IP and V11-IP where the maximum upload bandwidth is up to 1 Mbps.
A:

Are you a TracFone cell phone user who needs to activate your phone or buy more minutes/airtime?

We're sorry but you have us confused with another company. We are KVH Industries, the manufacturer of the award-winning line of TracPhone® global satellite communication systems. We have nothing to do with Tracfone cell phones, calling cards, etc. Tracfone products, including pre-paid cellular phones, calling cards, and pre-paid airtime are all offered by Tracfone National Pre-paid Wireless. Click here for Tracfone cell phone activations or to purchase additional minutes.

Do you need to activate a KVH TracPhone satellite communications system for use with mini-VSAT Broadband or Inmarsat service?

Activating your award-winning KVH TracPhone SATCOM system is an easy matter, regardless of what service you are using.

Are you a mini-VSAT Broadband subscriber? If yes, then click here for step-by-step instructions and all necessary forms to activate your mini-VSAT Broadband-compatible TracPhone system.

Are you an Inmarsat airtime subscriber? If yes, then click here for step-by-step instructions and all necessary forms to activate your Inmarsat-compatible TracPhone system.

A:
Available soon from KVH, the IP-MobileCast service which utilizes advanced multicasting technology, delivers content in the most economical and reliable way bringing movies, sports, world news, and news from home that your crew wants and also meets your vessel’s operational needs with chart deliveries, weather information, and more.
A:

TracPhone V11-IP - Dual-mode C-/Ku-band antenna for the ultimate in global VSAT connectivity – A 1.1 meter antenna with C-/Ku-band service

TracPhone V7-IP - Fully integrated, enterprise-grade solution for broadband connectivity and onboard network management from a 60 cm antenna with Ku-band service

TracPhone V3-IP - The world’s smallest maritime VSAT, with faster data speeds and lower airtime costs than competitors from a 37 cm antenna with Ku-band service

View All

Highlights

Introductory IP-MobileCast Promotions Introducing the NEW mini-VSSAT Broadband Network

  • Supports upcoming IP-MobileCast content delivery service, providing multicast delivery of rich content directly to subscribing vessels
  • World’s smallest maritime VSAT system, designed exclusively for the No. 1 maritime VSAT service, mini-VSAT Broadband
  • Helps meet MLC-2006 crew welfare requirements with fast, affordable connectivity
  • Breakthrough new belowdecks unit – Integrated CommBox Modem (ICM) includes IP-enabled antenna control unit, built-in CommBox Network Manager, ArcLight spread spectrum modem, Voice over IP (VoIP), Ethernet switch, and Wi-Fi capabilities
  • No. 1 maritime VSAT network – mini-VSAT Broadband – is now even better – with ArcLight’s new Variable Coding, Spreading, and Modulation (VCSM) technology for double the network capacity
  • Download speeds as fast as 2 Mbps with plans starting at only $0.99/MB and as low as $0.49/MB
  • Crystal-clear phone calls worldwide at only $0.49 per minute
  • Modern, user-friendly browser-based user interface with iPhone® app
  • Rugged, high-performance design with superior tracking and stabilization
  • Easy integration with Iridium Pilot for pole-to-pole, global coverage
  • Simple installation with fastest activation in the industry
  • Complete end-to-end solution with one provider for antenna system hardware, satellite network, airtime plans, 24/7/365 support

Featured Options

CommBox Network Manager Capabilities
TracPhone V3-IP’s breakthrough Integrated CommBox Modem (ICM) has a built-in CommBox Ship/Shore Network Manager so customers can add CommBox networking functionality by simply activating the CommBox software bundle of their choice.

  • Choose the Standard Bundle for:
    - QuickBasic: least cost routing, bandwidth management, onboard firewall
    - QuickWeb: web caching, web image compression and ad removal, URL and
       content filtering
  • Choose the Enterprise Bundle for:
    - QuickBasic: least cost routing, bandwidth management, onboard firewall
    - QuickWeb: web caching, web image compression and ad removal, URL and
      content filtering
    - QuickFile: automated file transfers, differential synchronization
    - QuickMail: mail server, web mail client, anti-spam and anti-virus filters
    - QuickCrew: roaming crew accounts, prepaid Internet and e-mail services

For more information, visit CommBox.

GlobalCare Premium Support 
While KVH offers the best standard warranty in the industry, we know some vessels and businesses have critical connectivity needs and, as a result, may want an added level of service and support. That’s why we offer the GlobalCare Premium Support Program for TracPhone V3-IP customers. Starting with 24/7/365 dedicated hotline numbers to the GlobalCare Center, and using a tiered service support system worldwide, GlobalCare guarantees your business a new level of support and responsiveness should you experience a technical issue.

Virtual "Local" Numbers
The mini-VSAT Broadband voice service offers a fantastic cost-saving option – virtual “local” phone numbers. With this featured option, you may assign up to 5 virtual numbers to your TracPhone V3-IP phone line with calling codes specific to the states or countries of your choice. Share these numbers with your office and business contacts and they’ll avoid long-distance or international calling charges when calling you, regardless of where your vessel is operating. Contact KVH’s airtime services group for details.

IP-MobileCast Service – for Unmatched Content at Sea
KVH’s upcoming IP-MobileCast content delivery service is an economical solution for crew morale and welfare, providing multicast delivery of rich content directly to subscribing vessels. TracPhone V3-IP’s new ICM belowdecks unit is “IP-MobileCast-ready” and will serve as the hub for receiving IP-MobileCast services on subscribing vessels; content can then be accessed by any onboard computer, set top box, or media player.

TracPhone V3-IP/Iridium Pilot System & Airtime Service Bundle
For pole-to-pole global service with seamless integration, choose the TracPhone V3-IP/Iridium Pilot System & Airtime Service Bundle. With this option, TracPhone V3-IP’s Integrated CommBox Modem (ICM) is preconfigured by KVH so the vessel automatically chooses TracPhone V3-IP and mini-VSAT Broadband service first, automatically switches to Iridium Pilot’s system and service when backup is needed, and automatically switches back to TracPhone V3-IP and mini-VSAT Broadband as soon as service becomes available again. See details in “TracPhone V3-IP/Iridium Pilot System & Airtime Service Bundle Datasheet (pdf).”

Iridium Pilot Optional Backup
Available for active mini-VSAT Broadband accounts, Iridium Pilot can be added as a secondary system providing pole-to-pole global coverage for data and voice. The Iridium Pilot hardware must be purchased in addition to selecting an Iridium OpenPort airtime plan. With Iridium Pilot onboard and interfaced with V3-IP for least cost routing, the vessel’s LAN and Wi-Fi networks will automatically switch from TracPhone V3-IP/mini-VSAT Broadband service to Iridium Pilot/Iridium OpenPort service when needed. See details in “Iridium Pilot Optional Backup System for TracPhone V-IP Series (pdf).”

Exclusive Technology

World’s Smallest Maritime VSAT Antenna  The TracPhone V3-IP is a breakthrough maritime satellite communications product designed for the broadband era and its requirements for onboard networking. Developed by KVH specifically for the industry-leading mini-VSAT Broadband network, TracPhone V3-IP uses a 37 cm (14.5 inch) diameter antenna dish, in a 39 cm (15.5 inch) diameter antenna unit.

ArcLight® Technology 
KVH’s mini-VSAT Broadband network takes a revolutionary approach to maritime satellite communications to maximize data and voice throughput while preventing interference to adjacent satellites. The network is based on ViaSat’s ArcLight Code Reuse Multiple Access (CRMA) spread spectrum technology, which significantly reduces contention issues, transmission delays, and offers more consistent speeds and shorter ping times resulting in faster web page loads compared to traditional Time Division Multiple Access (TDMA) technology relied upon by other VSAT networks.

Integrated CommBox Modem (ICM) 
TracPhone V3-IP’s breakthrough new streamlined belowdecks unit includes an IP-enabled antenna control unit, built-in CommBox Network Manager, ArcLight spread spectrum modem, Voice over IP (VoIP), Ethernet switch, and Wi-Fi capabilities all in a compact 2U unit for faster, trouble-free installations and user experience.

IP-MobileCast Content Delivery Service
KVH’s upcoming IP-MobileCast service is an economical solution for crew morale and welfare, providing multicast delivery of rich content directly to subscribing vessels. IP-MobileCast uses proprietary software that provides advanced error correction, compression, and validation of data integrity throughout the transmission from shore to ship for unparalleled reliability and efficiency. Shoreside servers encode files for transmission and queue them for multicast delivery “over the top” of the mini-VSAT Broadband network. The IP-MobileCast service’s patented Forward Error Correction (FEC) technology ensures that the CommBox servers on ships receive each file in perfect condition the first time it is transmitted. The unique FEC algorithms deliver the highest level of reliability by accommodating intermittent non-continuous transmission, which might happen when large transmissions are interrupted by prioritized network traffic or in very poor weather conditions.

End-to-end SATCOM Solution 
The mini-VSAT Broadband service and KVH TracPhone V-series antennas are the only end-to-end maritime satellite communications solutions from a single provider; KVH manufactures the TracPhone V-series antenna hardware, operates the mini-VSAT Broadband network, manages the airtime, and provides 24/7/365 after-sale support. The benefit: greater reliability, flexibility, quality, and overall ease of use for the customer.

Satellite Coverage

The following satellite footprint information is intended as a general reference only. The satellite maps do not guarantee coverage and may change without notice. Also be aware that various conditions may cause signal quality to degrade along fringe coverage areas.

 mini-VSAT Broadband Satellite Coverage Map

Testimonials

"TracPhone V3 with mini-VSAT Broadband service delivers reliable onboard connectivity for our business and affordable Internet and phone service for the crew – all at a price we can afford."

Jeff Schaal, IT Director
Sause Bros.

 Read more customer testimonials

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