TracPhone V7

TracPhone V7 with receiver
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Global Expansion Continues! You can trust your satellite communications solution to work as hard as you and your crew when you choose KVH’s rugged 24" (60 cm) TracPhone V7 antenna and the worldwide mini-VSAT Broadband network. It’s the ideal way to stay connected to coworkers, family, and friends using the same high-quality broadband data connections you’re used to onshore.

Enjoy high-quality, consistent, always-on broadband data connections, multiple voice telephone lines, and reasonable service costs thanks to mini-VSAT Broadband’s modern spread spectrum satellite technology. This service is available via the TracPhone V7 and its fully integrated below-decks modem and control unit. A fraction of the size of standard 1-meter VSAT systems, this solution offers easy connections to shipboard networks, fully stabilized tracking, a remarkable reduction in the cost of hardware and installation, and all with no compromise in performance!

In fact, mini-VSAT Broadband creates a “cable modem” experience at sea while offering great coverage, outstanding network traffic management, and consistent performance. You get exactly what you expect with regard to service speeds, and reliability, all for much less than what you’re used to paying for satellite communications. Plus, a variety of powerful options help you make the most of your TracPhone V7 system!


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Options & Accessories

Systems

01-0283-01 : TracPhone V7; rack-mountable ACU and Modem

01-0283-02 : TracPhone V7; case mounted ACU and Modem

01-0297-01 : TracPhone V7; in M9 dome; rack-mountable ACU and Modem

01-0297-02 : TracPhone V7; in M9 dome; case-mounted ACU and Modem


Accessories

01-0299 : Access Controller FB-10 Service Selector


19-0520 :
On-GO Universal Hub Fax Server

19-0595 : $25 Prepaid Cards (pack of 10)

19-0596 : $100 Prepaid Cards (pack of 5)


32-0566-50 :
RG-11 Cable; 50ft (15.3 m, one end terminated with a loose connector supplied)

32-0921-0150 : Data Cable 150FT (45.7 m)

32-0924-0150 : Power Cable 150FT (45.7 m)


72-0349 :
mini-VSAT Broadband Crew Calling System

Specifications

Service Provider

mini-VSAT Broadband Service

Service

KVH mini-VSAT Broadband

Service Coverage Area

Worldwide

 

Maximum Downlink Rate (Shore-to-Ship)

2 Mbps

 

Maximum Uplink Rate (Ship-to-Shore)

512 Kbps

Billing Method

Speed-based or Metered

Typical Cost per MB transmitted (see rate sheet)

<$1.00 USD

Typical Cost per minute for Voice (see rate sheet)

$0.05 USD (speed-based plans)

Antenna Dome Standard Diameter x Height/Weight
26" x 27"/60 lbs
(66 cm x 69 cm/27 kg)
Antenna Dome Alternate Diameter x Height/Weight
35" x 39"/97 lbs
(89 cm x 99 cm/44 kg)
Matching TracVision Antenna Available
Standard - M7, HD7
Alternate - M9
Voice
KVH “Enhanced Voice” Service or Maritime GSM Service1
Fax

Group 3 fax

Streaming Data

N/A

SMS
Standard 3G (up to 160 characters)2
Antenna Operating Temperature
-13°F to +131°F
(-25°C to +55°C)
Antenna Storage Temperature
-30°F to 160°F
(-34°F to 71ºC)
Power

90-240 VAC

GMDSS Approved

No

Certification

Complies with EC directive 1999/5/EC RTTE, per compliance with EC directive 2006/95/EC, EMC directive 2004/108/EC and IEC 301-427; Compliant to FCC requirements

Warranty
2 Year Parts; 1 Year Labor3

1 Maritime GSM service is an optional service.
2 With Maritime GSM service.
3 Unless subject to in-country regulations.
4 1-year parts and factory labor warranty extension with system purchase and subscription to Inmarsat Airtime by KVH; some restrictions may apply, click here for details.

Manuals

Document File Info
Installation Guide - TracPhone V7 - 24 in. (60 cm) Antenna - For modem software ver. 3214 or later PDF file 5.2 MB / 31 pg
Installation Guide - TracPhone V7 - 32 in. (82 cm) Antenna - For modem software ver. 3214 or later PDF file 5.3 MB / 32 pg
KVH Limited Warranty US (English) PDF file 32 KB / 1 pg
User's Guide - TracPhone V7 - For modem software ver. 3214 or later PDF file 4.9 MB / 87 pg

Additional Documents, Lists & Forms

Application NotesFile Info
Adding VoIP Lines to a TracPhone V7 System - U.S. format US (English) PDF file 178 KB / 2 pg
Configuring POP/SMTP Mail (e.g., Outlook) for mini-VSAT Broadband - U.S. format US (English) PDF file 339 KB / 7 pg
Connecting Two TracPhone V7 Systems to Your Onboard LAN Using the DrayTek Dual-WAN Router - U.S. format US (English) PDF file 1 MB / 7 pg
FormsFile Info
Airtime Account Authorized Representative Form - U.S. format US (English) PDF file 102 KB / 1 pg
Airtime Account Authorized Representative Form - A4 format European English Translation PDF file 102 KB / 1 pg
Digital Forms and Signatures How-to Guide for Macs - U.S. format US (English) PDF file 236 KB / 1 pg
Digital Forms and Signatures How-to Guide for Macs - A4 format European English Translation PDF file 236 KB / 1 pg
Digital Forms and Signatures How-to Guide for PCs - U.S. format US (English) PDF file 236 KB / 1 pg
Digital Forms and Signatures How-to Guide for PCs - A4 format US (English) PDF file 236 KB / 1 pg
KVH Airtime Services End User Agreement - A4 format European English Translation PDF file 180 KB / 6 pg
KVH Airtime Services End User Agreement - U.S. format US (English) PDF file 180 KB / 6 pg
mini-VSAT Broadband Activation Checklist - U.S. format US (English) PDF file 106 KB / 1 pg
mini-VSAT Broadband Activation Checklist - A4 format European English Translation PDF file 102 KB / 1 pg
mini-VSAT Broadband Commercial Service Activation Form - A4 format European English Translation PDF file 60 KB / 2 pg
mini-VSAT Broadband Commercial Service Activation Form - U.S. format US (English) PDF file 60 KB / 2 pg
Price ListsFile Info
KVH mini-VSAT Broadband – Enhanced Voice Service – Long Distance Rate Sheet - U.S. format US (English) PDF file 334 KB / 5 pg
KVH mini-VSAT Broadband – Enhanced Voice Service – Long Distance Rate Sheet - A4 format European English Translation PDF file 334 KB / 5 pg
KVH mini-VSAT Broadband Crew Calling Dialing Instructions & Zone Listings - U.S. format US (English) PDF file 634 KB / 13 pg
White PapersFile Info
Get the Scoop: Benefits of mini-VSAT Broadband's CRMA Technology vs. Traditional TDMA Services - A4 format European English Translation PDF file 240 KB / 2 pg
Get the Scoop: Benefits of mini-VSAT Broadband's CRMA Technology vs. Traditional TDMA Services - U.S. format US (English) PDF file 244 KB / 2 pg
Get the Scoop: Understanding Satellite Communication Data Rates and Fair Access Policies - U.S. format US (English) PDF file 156 KB / 3 pg
Get the Scoop: Understanding Satellite Communication Data Rates and Fair Access Policies - A4 format European English Translation PDF file 156 KB / 3 pg
Get the Scoop: Understanding Satellite Communications Costs - A4 format European English Translation PDF file 212 KB / 1 pg
Get the Scoop: Understanding Satellite Communications Costs - U.S. format US (English) PDF file 212 KB / 1 pg

FAQ

A:
Absolutely. Each TracPhone V7 is capable of supporting up to 4 additional voice lines. To do so, you'll need to contact your local TracPhone V7 dealer to activate the additional lines and arrange for the installation of 1 or 2 additional multimedia terminal adapters (MTAs). Additional monthly service charges will apply.
A:
We're happy to help and, in fact, offer a datasheet that covers this very topic. Simply visit our Scoop on Satellites page and download the Understanding Satellite Communications Data Rates PDF document for all of the details.
A:

While the domes protecting these antennas may look the same, the TracPhone V7 and KVH's Inmarsat FleetBroadband-compatible TracPhone systems offer a range of differences as well as complementary benefits.

The TracPhone FB500, FB250, and FB150 systems work with Inmarsat FleetBroadband service. It offers:

• Global voice, Internet and fax service
• Data rates ranging by plan from 128 to 432 Kbps
• Unsurpassed reliability in all weather and sea conditions

The TracPhone V7 uses the breakthrough mini-VSAT Broadband service, a new technology that offers:


• Global high-speed marine broadband Internet
• Data rates as fast as 512 Kbps (upload) and 2 MB (download)
• Voice service that can support multiple lines simultaneously
• Choice of fixed-fee, data rate-based and open-rate, pay-by-the-megabyte subscription plans
• Fully integrated design developed by KVH Industries and ViaSat

A:

No, the TracPhone V7 includes its own voice service, which is specifically designed and managed for reliable operation in a mobile satellite environment.

A:
Yes! KVH's TracPhone systems are all designed to offer Internet and e-mail access along with voice connections.
View All

Highlights

Take a tour of the TracPhone V7
  • Groundbreaking spread spectrum satellite communications technology offers seamless roaming throughout the worldwide network, and is ideal for heavy data use
  • 85% smaller and 75% lighter than standard VSAT antennas so it’s easier to install and less expensive to operate
  • Data rates as fast as 512 Kbps for ship-to-shore transmissions and as fast as 2 Mbps for shore-to-ship downloads as well as crystal-clear voice service
  • ViaSat spread spectrum modem and KVH Antenna Control Unit (ACU) to support seamless regional roaming and high data use
  • Chosen by the U.S. Coast Guard for maritime satellite communications
  • Free access to KVH’s Velocity™ Acceleration software to optimize and speed up data connections via the mini-VSAT Broadband service
  • Dynamic, gyro-stabilized tracking and military-grade modem for outstanding performance along with onboard networking via an integrated WiFi and Ethernet hub
  • Choice of always-on, fixed price, or per-megabyte subscription plans, and easy, 1-call activation
  • No need to hook up the antenna to the ship’s gyro compass – installation has never been simpler!
  • World-class warranty coverage and support

Featured Options

  • Crew Calling Gateway
    KVH’s Crew Calling Gateway will help your crew stay in touch with their loved ones by adding a dedicated voice line with flexible management options to fit your needs.
  • Picocell
    Optional picocell solution from KVH and On-Waves brings maritime GSM cell phone service to TracPhone V7 users - with this solution, any crew member, passenger, or contractor can purchase a dedicated SIM card, pop it into their cell phone, and use that phone on a moving ship anywhere within the mini-VSAT Broadband coverage area. In addition to offering convenient, easy to use service, the On-Waves equipment is unobtrusive and easy to install. It includes a picocell and compact belowdecks hardware used to transmit calls over the mini-VSAT Broadband network.
  • UCH-250 Fax Server 1
    The UCH-250 Fax Server works with your TracPhone V7 system to deliver extremely reliable faxing over the mini-VSAT Broadband service. Once connected to any G3-compatible fax machine and the TracPhone V7, the UCH-250 helps to transmit each fax in a digital (rather than analog) format, avoiding the industry-wide problem of dropped or incomplete faxes commonly associated with faxing over Voice over IP (VoIP) connections.
  • Access Controller FB-10
    For customers with Inmarsat systems installed in addition to TracPhone V7, the Access Controller FB-10 easily switches from mini-VSAT Broadband to Inmarsat service and back, so you can enjoy the benefits of both communication solutions! The supplied user application, which can be installed on any networked computer(s), also displays connection status and usage data.  

1 In order to use the UCH-250 hardware, it is necessary to activate the supplemental mini-VSAT Broadband fax service (additional $45/month). To activate, call +1 866 399-8509 (Continental U.S.) or +1 401 847-3327 (North/South America, Australia) or +45 45 160 180 (Africa, Asia, Europe, Middle East).

Exclusive Technology

  • End-to-end System Integration
    The mini-VSAT Broadband service, along with the KVH TracPhone V7 antenna, comprise the first end-to-end 24-inch VSAT antenna, service, and support package available for global maritime communications. Together, KVH and ViaSat are currently providing two-way mobile broadcast services from eight secure teleports around the globe utilizing eight beams on seven of the world's most powerful communications satellites. The resulting seamless network offers voice service and Internet access as fast as 512 Kbps (upload) and 2 Mbps (download) at fixed monthly rates.
  • ArcLight®  Technology
    KVH’s mini-VSAT Broadband network takes a revolutionary approach to maritime satellite communications to maximize data and voice throughput while preventing interference to adjacent satellites. The network is based on ViaSat’s ArcLight Code Reuse Multiple Access (CRMA) spread spectrum technology, which significantly reduces contention issues, transmission delays, and shared transmission bandwidth compared to traditional Time Division Multiple Access (TDMA) technology relied upon by other VSAT networks.
  • See KVH's Get The Scoop: CRMA Technology vs. Traditional TDMA Services.

Satellite Coverage

The following satellite footprint information is intended as a general reference only. The satellite maps do not guarantee coverage and may change without notice. Also be aware that various conditions may cause signal quality to degrade along fringe coverage areas.

 mini-VSAT Broadband Satellite Coverage Map

Testimonials

TracPhone V7 Commercial Testimonials

"When travelling through international waters - thereby crossing different mini-VSAT coverage areas - the automatic regional roaming with integrated GPS and automatic skew control saves the costly and time-consuming visit by a technician."

–Ulrich H. Madsen, Marine Superintendent, M.H. Simonsen ApS

  Read more about what our customers are saying!

White Papers & Case Studies

  • Learn more! Download and read our white papers for more details about KVH's satellite communications technology.
  • Find out how commercial fleets around the globe are gaining a competitive advantage thanks to KVH's satellite communications technology. Read a case study today!
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