TracPhone FB500

TracPhone FB500TracPhone FB500TracPhone FB500TracPhone FB500
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KVH’s TracPhone FB500, together with Inmarsat’s fast, reliable FleetBroadband service, provides the combination of rugged equipment and affordable global service that best suits today’s mariners who require fully equipped and reliable communications systems at sea worldwide. Designed to meet the specific needs of luxury yachts, this system operates at the fastest data rates possible with FleetBroadband service.

The TracPhone FB500 provides up-to-the-minute access to e-mail, Internet, and Virtual Private Networks (VPNs), as well as telephone services, creating an “office at sea” that can travel with you wherever you go. With the TracPhone FB500, you will enjoy Internet and telephone connections just like the ones you have at home.

By keeping your passengers and crew happy and connected to home, you are making an investment in your boat that will be valuable for years to come.


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Options & Accessories

Systems

34-3740A-SYS : TracPhone FB500; TracVision M7 size; with 98.5ft. (30m) Antenna Cable

34-3740A-SYSM9 : TracPhone FB500; TracVision M9 size; with 98.5ft (30 m) Antenna Cable


Accessories

01-0299 : Access Controller FB-10 Service Selector

Specifications

Service Provider

Inmarsat
Airtime Services
KVH offers great
rates with special
benefits & services!
more info

Service

Inmarsat FleetBroadband

Service Coverage Area

Global

 

Maximum Downlink Rate (Shore-to-Ship)

432 Kbps

 

Maximum Uplink Rate (Ship-to-Shore)

432 Kbps

Billing Method

Metered

Typical Cost per MB Transmitted (see rate sheet)

$13.50 USD

Typical Cost per Minute for Voice (see rate sheet)

$.79 USD

Antenna Dome Standard Diameter x Height/Weight
26" x 27"/40 lbs
(66 cm x 69 cm/18 kg)
Antenna Dome Alternate Diameter x Height/Weight
35" x 39"/77 lbs
(89 cm x 99 cm/35 kg)
Matching TracVision Antenna Available
Standard - M7, HD7
Alternate - M9
Voice
4 Kbps AMBE+2,
3.1 kHz audio
Fax

Group 3 & 4 fax

Streaming Data

up to 256 Kbps

SMS

Standard 3G (up to 160 characters)

Antenna Operating Temperature
-13°F to +131°F
(-25°C to +55°C)
Antenna Storage Temperature
-40°F to +185°F
(-40°C to +85°C)
Power

10-32 VAC

GMDSS Approved

No

Certification

Inmarsat approved; Compliant to RTTE, CE Marked

Warranty
1 Year Parts; 1 Year Labor3,4

1 Maritime GSM Picocell phone service is an optional service.
2 With Maritime GSM Picocell phone service.
3 Unless subject to in-country regulations.
4 1-year parts warranty extension with system purchase and subscription to Inmarsat Airtime Services provided by KVH; some restrictions may apply, click here for details.

Brochures & Datasheets

Document File Info
BROCHURE - TracPhone FleetBroadBand - A4 format European English Translation PDF file 2.4 MB / 4 pg
BROCHURE - TracPhone FleetBroadBand - U.S. format US (English) PDF file 2.4 MB / 4 pg

Additional Documents, Forms & Pricing

FormsFile Info
Airtime Account Authorized Representative Form - U.S. format US (English) PDF file 348 KB / 1 pg
Airtime Account Authorized Representative Form - A4 format European English Translation PDF file 348 KB / 1 pg
Contrato de Usuário Final de Serviços de Tempo de Utilização da KVH Industries Brasil - A4 format; Portuguese Brazilian Translation PDF file 205 KB / 7 pg
Digital Forms and Signatures How-to Guide for Macs - U.S. format US (English) PDF file 236 KB / 1 pg
Digital Forms and Signatures How-to Guide for Macs - A4 format European English Translation PDF file 236 KB / 1 pg
Digital Forms and Signatures How-to Guide for PCs - U.S. format US (English) PDF file 236 KB / 1 pg
Digital Forms and Signatures How-to Guide for PCs - A4 format US (English) PDF file 236 KB / 1 pg
Inmarsat Airtime by KVH Activation Form - U.S. format US (English) PDF file 147 KB / 1 pg
Inmarsat Airtime by KVH Activation Form - A4 format European English Translation PDF file 160 KB / 1 pg
KVH Airtime Services End User Agreement - A4 format European English Translation PDF file 143 KB / 6 pg
KVH Airtime Services End User Agreement - U.S. format US (English) PDF file 143 KB / 6 pg
Price ListsFile Info
Inmarsat Airtime Services – FleetBroadband Rate Sheet - A4 format European English Translation PDF file 1.2 MB / 2 pg
Inmarsat Airtime Services – FleetBroadband Rate Sheet - U.S. format US (English) PDF file 1.2 MB / 2 pg
Technical DocumentsFile Info
KVH Industries, Inc. 1 Year/1 Year – LIMITED WARRANTY STATEMENT PDF file 32 KB / 1 pg
TECH SPECS - TracPhone FleetBroadband - U.S. format US (English) PDF file 242 KB / 1 pg
TECH SPECS - TracPhone FleetBroadband - A4 format European English Translation PDF file 242 KB / 1 pg
White PapersFile Info
Get the Scoop: Understanding Satellite Communication Data Rates and Fair Access Policies - U.S. format US (English) PDF file 156 KB / 3 pg
Get the Scoop: Understanding Satellite Communication Data Rates and Fair Access Policies - A4 format European English Translation PDF file 156 KB / 3 pg
Get the Scoop: Understanding Satellite Communications Costs - A4 format European English Translation PDF file 260 KB / 2 pages
Get the Scoop: Understanding Satellite Communications Costs - U.S. format US (English) PDF file 212 KB / 1 pg

FAQ

A:
KVH supports our Inmarsat airtime customers with a world-class customer service department staffed 24 hours a day, 7 days a week. If you ever have a problem or question about your Inmarsat service, help is always available to solve your problem fast.

KVH is also the first company to offer on-line viewing of detailed account and usage information for your satellite service. Never deal with paper statements again! With KVH Inmarsat airtime service, you will have the convenience of viewing your detailed billing information on-line, wherever you travel. To access your on-line account information, visit the Inmarsat Airtime from KVH page.
A:

FleetBroadband is the newest maritime satellite communications and Internet service from Inmarsat. It operates using Inmarsat's new I-4 satellites and offers faster data rates (up to 432 Kbps) and lower costs in more compact antennas with global coverage.

Inmarsat Fleet, which has been available since 2002, offers global voice, fax, and Internet, with data rates as fast as 128 Kbps via KVH's TracPhone F77 system.

A:

While the domes protecting these antennas may look the same, the TracPhone V7 and KVH's Inmarsat FleetBroadband-compatible TracPhone systems offer a range of differences as well as complementary benefits.

The TracPhone FB500, FB250, and FB150 systems work with Inmarsat FleetBroadband service. It offers:

• Global voice, Internet and fax service
• Data rates ranging by plan from 128 to 432 Kbps
• Unsurpassed reliability in all weather and sea conditions

The TracPhone V7 uses the breakthrough mini-VSAT Broadband service, a new technology that offers:


• Global high-speed marine broadband Internet
• Data rates as fast as 512 Kbps (upload) and 2 MB (download)
• Voice service that can support multiple lines simultaneously
• Choice of fixed-fee, data rate-based and open-rate, pay-by-the-megabyte subscription plans
• Fully integrated design developed by KVH Industries and ViaSat

A:
Absolutely! KVH provides outstanding rates on a variety of Inmarsat services, including Inmarsat FleetBroadband, Fleet, mini-M, Inmarsat-C, and mini-C. If you currently use a non-KVH product that is compatible with these services, we encourage you to compare our prices and sign up for Inmarsat airtime from KVH. We offer 24/7 customer support, on-line account management, and flexible service packages.

For complete information regarding available services and KVHís outstanding rates, visit the Inmarsat Airtime from KVH page.
A:
Yes! KVH's TracPhone systems are all designed to offer Internet and e-mail access along with voice connections.
View All

Highlights

An Introduction to Inmarsat FleetBroadband
  • Uses powerful FleetBroadband service from Inmarsat
  • A choice of airtime plans to fit your needs1  
  • Internet connections with speeds as high as 432 Kbps (uncompressed)
  • Inmarsat Airtime Services provided by KVH offer exclusive airtime benefits and a single point of contact for both hardware and airtime questions
  • Free access to KVH’s Velocity™ Acceleration software to optimize and speed up data connections2
  • Always-on connection for e-mail, Internet and Intranet (via secure VPN)
  • Rugged, reliable design for outstanding performance, even offshore and in challenging sea conditions
  • World-class warranty coverage and support

1 See Inmarsat Airtime Services rate plans for details.
2 KVH’s Velocity™ Acceleration software boosts uncompressed FleetBroadband data rates by as much as 200%. Velocity Acceleration is available with Inmarsat Airtime Services provided by KVH. Rates using Velocity Acceleration may vary based on content being transferred.

Featured Options

  • Complementary Systems
    Looking for a matching satellite TV system for a stylish dual-dome installation? The TracPhone FB500 comes in two dome sizes to match the TracVision M9 and TracVision M7.

Satellite Coverage

The following satellite footprint information is intended as a general reference only. The satellite maps do not guarantee coverage and may change without notice. Also be aware that various conditions may cause signal quality to degrade along fringe coverage areas.

 Inmarsat FleetBroadband Satellite Coverage Map

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