TracPhone V7

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Global Expansion Continues! You can rely on broadband at sea the way it was meant to be thanks to KVH’s rugged 24" (60 cm) TracPhone V7 antenna and the worldwide mini-VSAT Broadband network. The new standard for maritime satellite communications, it’s the ideal way to stay connected with family and friends via Internet, e-mail, phone and more while at sea.

Enjoy high-quality, consistent, always-on broadband data connections, multiple voice telephone lines, and dramatically reduced service costs thanks to mini-VSAT Broadband’s modern spread spectrum satellite technology. This service is available via the TracPhone V7 and its fully integrated below-decks modem and control unit. A fraction of the size of standard 1-meter VSAT systems, this solution offers easy connections to shipboard networks, fully stabilized tracking, a remarkable reduction in the cost of hardware and installation, and all with no compromise in performance!

In fact, mini-VSAT Broadband creates a “cable modem” experience at sea while offering great coverage, outstanding network traffic management, and consistent performance. You get exactly what you expect with regard to service speeds, reliability, and unlimited access, all for much less than what you’re used to paying for satellite communications. Plus, a variety of powerful options help you make the most of your TracPhone V7 system!

Why wait? mini-VSAT Broadband offers the "next generation" of satellite communications, today!


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Options & Accessories

19-0595 : $25 Prepaid Cards (pack of 10)


Systems

01-0283-01 : TracPhone V7; Ku-band Antenna; rack-mountable ACU and Modem

01-0283-02 : TracPhone V7; case mounted ACU and Modem

01-0297-01 : TracPhone V7; Ku-band Antenna in M9 dome; rack-mountable ACU and Modem

01-0297-02 : TracPhone V7; Ku-band Antenna in M9 dome; case-mounted ACU and Modem


Accessories

19-0520 : On-GO Universal Hub Fax Server

19-0596 : $100 Prepaid Cards (pack of 5)


32-0566-50 :
RG-11 Cable; 50ft (15.3 m, one end terminated with a loose connector supplied)

32-0921-0150 : Data Cable 150FT (45.7 m)

32-0924-0150 : Power Cable 150FT (45.7 m)


72-0349 :
mini-VSAT Broadband Crew Calling System

Specifications

Service Provider

 mini-VSAT Broadband Service

Service

KVH mini-VSAT Broadband Airtime

Antenna Type

Ku-band

Service Coverage Area

Seamless Worldwide Regions

Maximum Download Speed1

2 Mbps

 

Maximum Upload Speed1

1 Mbps

Billing Method
Metered,
Speed-based Unrestricted,
Speed-based Unrestricted Seasonal,
Speed-based Fixed, or
Speed-based Fixed Seasonal
Typical Cost per MB (see rate sheet)

<$1.00 USD

Typical Cost per Minute for Voice (see rate sheet)

Starting at $0.05 USD (speed-based plans)

Antenna Dish Diameter

61 cm (24")

Antenna Unit Size Diameter x Height/Weight
66.3 cm (d) x 69.6 cm (h)/27.2 kg
(26.1" (d) x 27.4" (h)/60 lbs)
Alternate Antenna Unit Diameter x Height/Weight
89 cm (d) x 99 cm (h)/44 kg
(35" (d) x 39" (h)/97 lbs)
Elevation/Azimuth Range

5° to 80° / 720° rotation

Antenna Temperature (operational)
-25°C to +55°C
(-13°F to +131°F)
Antenna Temperature (survival)
-35°C to 70ºC
(-31°F to 158°F)
Heading Input

N/A

Antenna Unit Power

DC; provided by ACU

Remote Support

Integrated GPRS modem for access by KVH technical support

Belowdecks Equipment Input Power
Modem: 100-240 VAC single phase, 50-60 Hz auto switching, 3 A max
Control Unit/Antenna: 100-240 VAC single phase, 50-60 Hz, 2 A max
Certification

Complies with the specifications of EC directive 1999/5/EC Radio & Telecommunications Terminal Equipment (R&TTE), per compliance with EC directive 2006/95/EC, EMC directive 2004/108/EC and IEC 301-427

Warranty
Comprehensive 2-year parts, 1-year labor warranty supported by KVH’s worldwide Certified Support Network (CSN)2
Matching TracVision Unit
Standard - M7, HD7
Alternate - M9

1 Published data speeds are maximum speeds and may vary in different regions and under different conditions.
2 Unless subject to in-country regulations. Restrictions apply. Visit www.kvh.com/warranty for details.

Manuals

Document File Info
INSTALLATION GUIDE - TracPhone V7 - 24 in. (60 cm) Antenna - For modem software ver. 3214 or later PDF file 6 MB / 39 pg
INSTALLATION GUIDE - TracPhone V7 - 32 in. (82 cm) Antenna - For modem software ver. 3214 or later PDF file 6 MB / 40 pg
USER'S GUIDE - TracPhone V7 - For modem software ver. 3214 or later PDF file 4.9 MB / 87 pg
USER'S GUIDE - mini-VSAT Broadband - Controlling Traffic to Minimize Costs PDF file 223 KB / 1 pg

Additional Documents, Forms & Pricing

Application NotesFile Info
Adding VoIP Lines to a TracPhone V7 System PDF file 178 KB / 2 pg
Configuring POP/SMTP Mail (e.g., Outlook) for mini-VSAT Broadband PDF file 339 KB / 7 pg
Connecting Two TracPhone V7 Systems to Your Onboard LAN Using the DrayTek Dual-WAN Router PDF file 1 MB / 7 pg
Case StudiesFile Info
CASE STUDY - ALTISA VII½ Owners Turn to TracPhone V7 and TracVision M7 to Mix Business and Pleasure at Sea - U.S. format US (English) PDF file 540 KB / 2 pg
CASE STUDY - ALTISA VII½ Owners Turn to TracPhone V7 and TracVision M7 to Mix Business and Pleasure at Sea - A4 format European English Translation PDF file 560 KB / 2 pg
CASE STUDY - KVH's TracPhone and TracVision Make it Possible to Live AND Work on the Sunflower - U.S. format US (English) PDF file 1.7 MB / 4 pg
CASE STUDY - KVH's TracPhone and TracVision Make it Possible to Live AND Work on the Sunflower - A4 format US (English) PDF file 1.7 MB / 4 pg
FormsFile Info
Additional Authorized Representative Form PDF file 67 KB / 1 pg
Airtime Rate Plan Change & Suspension Policies/Form PDF file 180 KB / 2 pg
mini-VSAT Airtime Services Activation Order PDF file 438 KB / 11 pg
Policies and AgreementsFile Info
GlobalCare Premium Support Program Agreement PDF file 1.7 MB / 4 pg
KVH Airtime Services End User Agreement PDF file 90 KB / 5 pg
KVH Industries, Inc. 2 Year/1 Year – LIMITED WARRANTY STATEMENT PDF file 33 KB / 1 pg
KVH Lease and Rental – LIMITED WARRANTY STATEMENT PDF file 78 KB / 1 pg
Professional Services Standard Terms and Conditions PDF file 93 KB / 2 pg
Price ListsFile Info
KVH mini-VSAT Broadband Crew Calling Dialing Instructions, Zone Listings, and Rates PDF file 634 KB / 13 pg
TracPhone V11, V7-IP & V7 Airtime Rate Sheet PDF file 175 KB / 2 pg
TracPhone V-series/CommBox Commercial Bundle Price Sheet PDF file 114 KB / 2 pg
PromotionsFile Info
TracPhone V-series CommBox Software Bundle Promotion PDF file 479 KB / 1 pg
Technical DocumentsFile Info
TECH NOTES - Understanding SATCOM Costs, Metered Plans - This paper presents a quick look at the usage costs for common tasks when utilizing a maritime SATCOM system, including downloadingweather maps, or sending e-mails and photos. PDF file 146 KB / 1 pg

FAQ

A:
Absolutely. Each TracPhone V7 is capable of supporting up to 4 additional voice lines. To do so, you'll need to contact your local TracPhone V7 dealer to activate the additional lines and arrange for the installation of 1 or 2 additional multimedia terminal adapters (MTAs). Additional monthly service charges will apply.
A:
We're happy to help and, in fact, offer a datasheet that covers this very topic. Simply visit our Scoop on Satellites page and download the Understanding Satellite Communications Data Rates PDF document for all of the details.
A:

While the domes protecting these antennas may look the same, the TracPhone V7 and KVH's Inmarsat FleetBroadband-compatible TracPhone systems offer a range of differences as well as complementary benefits.

The TracPhone FB500, FB250, and FB150 systems work with Inmarsat FleetBroadband service. It offers:

• Global voice, Internet and fax service
• Data rates ranging by plan from 128 to 432 Kbps
• Unsurpassed reliability in all weather and sea conditions

The TracPhone V7 uses the breakthrough mini-VSAT Broadband service, a new technology that offers:


• Global high-speed marine broadband Internet
• Data rates as fast as 512 Kbps (upload) and 2 MB (download)
• Voice service that can support multiple lines simultaneously
• Choice of fixed-fee, data rate-based and open-rate, pay-by-the-megabyte subscription plans
• Fully integrated design developed by KVH Industries and ViaSat

A:

No, the TracPhone V7 includes its own voice service, which is specifically designed and managed for reliable operation in a mobile satellite environment.

A:
Yes! KVH's TracPhone systems are all designed to offer Internet and e-mail access along with voice connections.
View All

Highlights

Testimonials! See what are customers are saying!   How did KVH become No. 1 in maritime VSAT? Find out!
  • Groundbreaking spread spectrum satellite communications technology offers seamless roaming throughout the worldwide network, and is ideal for heavy data use
  • Rugged TracPhone V7 is 85% smaller and 75% lighter than standard VSAT antennas so it's easier to install and less expensive to operate
  • Data rates as fast as 512 Kbps for ship-to-shore transmissions and as fast as 2 Mbps for shore-to-ship downloads as well as crystal-clear voice service
  • ViaSat spread spectrum modem and KVH Antenna Control Unit (ACU) offer seamless regional roaming and are perfect for high data use
  • Chosen by the U.S. Coast Guard for maritime satellite communications
  • Dynamic, gyro-stabilized tracking and military-grade modem for outstanding performance along with onboard networking via an included Power over Ethernet (PoE) switch.
  • Choice of fixed price, seasonal, or per-megabyte subscription plans and easy, 1-call activation
  • No need to hook up the antenna to the ship's gyro compass – installation has never been simpler!
  • Choice of two dome sizes for a perfect matching installation with a TracVision M7, M7SK, or M9 satellite TV system
  • World-class warranty coverage and support

Featured Options

  • GlobalCare Premium Support
    While KVH offers the best standard warranty in the industry, we know some vessels and businesses have critical connectivity needs and, as a result, may want an added level of service and support. That’s why we offer the GlobalCare Premium Support Program for TracPhone V7 customers. Starting with 24/7/365 dedicated hotline numbers to the GlobalCare Center, and using a tiered service support system worldwide, GlobalCare guarantees your business a new level of support and responsiveness should you experience a technical issue.
  • Virtual "Local" Numbers
    The mini-VSAT Broadband voice service offers a fantastic cost-saving option – virtual “local” phone numbers. With this featured option, you may assign up to 5 virtual numbers per phone line to your TracPhone V3 or V7 with calling codes specific to the states or countries of your choice. Share these numbers with your office and business contacts and they’ll avoid long-distance or international calling charges when calling you, regardless of where your vessel is operating! Contact KVH’s airtime services group for details.
  • Crew Calling Gateway
    KVH’s Crew Calling Gateway will help your crew stay in touch with their loved ones by adding a dedicated voice line with flexible management options to fit your needs.
  • Picocell
    Optional picocell solution from KVH and On-Waves brings maritime GSM cell phone service to TracPhone V7 users -- with this solution, any crew member, passenger, or contractor can purchase a dedicated SIM card, pop it into their cell phone, and use that phone on a moving ship anywhere within the mini-VSAT Broadband coverage area. In addition to offering convenient, easy to use service, the On-Waves equipment is unobtrusive and easy to install. It includes a picocell and compact belowdecks hardware used to transmit calls over the mini-VSAT Broadband network.
  • UCH-250 Fax Server1
    The UCH-250 Fax Server works with your TracPhone V7 system to deliver extremely reliable faxing over the mini-VSAT Broadband service. Once connected to any G3-compatible fax machine and the TracPhone V7, the UCH-250 helps to transmit each fax in a digital (rather than analog) format, avoiding the industry-wide problem of dropped or incomplete faxes commonly associated with faxing over Voice over IP (VoIP) connections.
  • Access Controller FB-10
    Add the Access Controller FB-10 and easily switch between Inmarsat and other onboard communications services, so you can enjoy the benefits of both communications solutions! The supplied user application, which can be installed on any networked computer(s), also displays connection status and usage data.  
  • Matching TracVision Products
    Looking for a matching satellite TV system for a stylish dual-dome installation? The TracPhone V7 comes in two dome sizes to match the TracVision M9 and TracVision M7.

1  In order to use the UCH-250 hardware, it is necessary to activate the supplemental mini-VSAT Broadband fax service (additional $45/month). For more information, call +1 866 399-8509 (Continental U.S.) or +1 401 847-3327 (North/South America, Australia) or +45 45 160 180 (Africa, Asia, Europe, Middle East).

Exclusive Technology

 Tour the TracPhone V7
  • End-to-end System Integration 
    The mini-VSAT Broadband service, along with the KVH TracPhone V7 antenna, comprise the first end-to-end 24-inch VSAT antenna, service, and support package available for global maritime communications. Together, KVH and ViaSat are providing two-way mobile broadcast services from secure teleports around the globe and powerful Ku-band communications satellites. The resulting seamless network offers voice service and Internet access as fast as 512 Kbps (upload) and 2 Mbps (download) at fixed and seasonal monthly, or per-megabyte rates. 
  • ArcLight® Technology
    KVH’s mini-VSAT Broadband network takes a revolutionary approach to maritime satellite communications to maximize data and voice throughput while preventing interference to adjacent satellites. The network is based on ViaSat’s ArcLight Code Reuse Multiple Access (CRMA) spread spectrum technology, which significantly reduces contention issues, transmission delays, and shared transmission bandwidth compared to traditional Time Division Multiple Access (TDMA) technology relied upon by other VSAT networks.
  • See KVH's Get The Scoop: CRMA Technology vs. Traditional TDMA Services.

Testimonials

What our customers are saying... 

"The TracPhone V7 and mini-VSAT Broadband service were selected for Sea Fox for the ‘always on’ Internet access, regular phone service, crew use, onboard equipment diagnosis… The system works everywhere we’ve been!"

- Evan Calleia,
Captain,
M/Y Sea Fox

  Read more about what our customers are saying!

Satellite Coverage

The following satellite footprint information is intended as a general reference only. The satellite maps do not guarantee coverage and may change without notice. Also be aware that various conditions may cause signal quality to degrade along fringe coverage areas.

 mini-VSAT Broadband Satellite Coverage Map

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