TracPhone V7

TracPhone V7 with receiver
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Global Expansion Continues! Your vessels are the first on the scene for critical missions and disasters at sea. Make sure they are equipped with Internet and voice services that are essential to your crew’s success in high-stress, fast-paced emergency situations, whether en route or on site. The compact, rugged TracPhone V7 relies on the mini-VSAT Broadband service and its advanced spread spectrum satellite technology to offer high-quality broadband data connections and multiple lines of enhanced voice service optimized for maritime satellite communications. With service costs as much as 85% less expensive than other services, it is a great solution for any vessel or fleet.

Follow the lead of the U.S. Coast Guard. Equip your ships and your crew with the Internet and voice services so critical to their morale and safety. With the TracPhone V7, you can give your crew the tools they need to keep your operations running smoothly as well as a connection to home that will help keep them motivated during long periods at sea.

The TracPhone V7 is controlled by the Export Administration Act of 1979, as amended (Title 50, USC App 2401 et seq.) and its implementing regulations, the Export Administration Regulations, 15 CFR 730 et seq. Diversion contrary to U.S. law is prohibited.


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Options & Accessories

Systems

01-0283-01 : TracPhone V7; rack-mountable ACU and Modem

01-0283-02 : TracPhone V7; case mounted ACU and Modem

01-0297-01 : TracPhone V7; in M9 dome; rack-mountable ACU and Modem

01-0297-02 : TracPhone V7; in M9 dome; case-mounted ACU and Modem


Accessories

01-0299 : Access Controller FB-10 Service Selector


19-0520 :
On-GO Universal Hub Fax Server

19-0595 : $25 Prepaid Cards (pack of 10)

19-0596 : $100 Prepaid Cards (pack of 5)


32-0566-50 :
RG-11 Cable; 50ft (15.3 m, one end terminated with a loose connector supplied)

32-0921-0150 : Data Cable 150FT (45.7 m)

32-0924-0150 : Power Cable 150FT (45.7 m)


72-0349 :
mini-VSAT Broadband Crew Calling System

Specifications

Service Provider

mini-VSAT Broadband Service

Service

KVH mini-VSAT Broadband Airtime

Service Coverage Area

Global

Maximum Downlink Rate (Shore-to-Ship)

2 Mbps

 

Maximum Uplink Rate (Ship-to-Shore)

1 Mbps

Billing Method

Speed-based or Metered

Typical Cost per MB Transmitted (see rate sheet)

<$1.00 USD

Typical Cost per Minute for Voice (see rate sheet)

$0.05 USD (speed-based plans)

Antenna Dome Standard Diameter x Height/Weight
26" x 27"/60 lbs
(66 cm x 69 cm/27 kg)
Antenna Dome Alternate Diameter x Height/Weight
35" x 39"/97 lbs
(89 cm x 99 cm/44 kg)
Matching TracVision Antenna Available
Standard - M7, HD7
Alternate - M9
Voice
KVH “Enhanced Voice” Service or Maritime GSM Service1
Fax

Group 3 fax

Streaming Data

N/A

SMS
Standard 3G (up to 160 characters)2
Antenna Operating Temperature
-13°F to +131°F
(-25°C to +55°C)
Antenna Storage Temperature
-30°F to +160°F
(-34°F to +71ºC)
Power

90-240 VAC

GMDSS Approved

No

Certification

Complies with EC directive 1999/5/EC RTTE, per compliance with EC directive 2006/95/EC, EMC directive 2004/108/EC and IEC 301-427; Compliant to FCC requirements

Warranty
2 Year Parts; 1 Year Labor3

1 Maritime GSM Picocell phone service is an optional service.
2 With Maritime GSM Picocell phone service.
3 Unless subject to in-country regulations.
4 1-year parts warranty extension with system purchase and subscription to Inmarsat Airtime Services provided by KVH; some restrictions may apply, click here for details.

Brochures & Datasheets

Document File Info
BROCHURE - TracPhone V7 - Military Applications - A4 format European English Translation PDF file 1.2 MB / 2 pg
BROCHURE - TracPhone V7 - Military Applications - U.S. format US (English) PDF file 1.2 MB / 2 pg
DATASHEET - GlobalCare Premium Support Program - A4 format European English Translation PDF file 545 KB / 2 pg
DATASHEET - GlobalCare Premium Support Program - U.S. format US (English) PDF file 553 KB / 2 pg
DATASHEET - KVH CommBox - U.S. format US (English) PDF file 750 KB / 2 pg
DATASHEET - KVH CommBox - A4 format European English Translation PDF file 750 KB / 2 pg
DATASHEET - KVH CommBox - A4 format; Japanese Japanese PDF file 750 KB / 2 pg
DATASHEET - KVH CommBox - A4 format; Portuguese Portuguese PDF file 721 KB / 2 pg

Manuals

Document File Info
INSTALLATION GUIDE - TracPhone V7 - 24 in. (60 cm) Antenna - For modem software ver. 3214 or later PDF file 5.5 MB / 32 pg
INSTALLATION GUIDE - TracPhone V7 - 32 in. (82 cm) Antenna - For modem software ver. 3214 or later PDF file 5.7 MB / 34 pg
USER'S GUIDE - TracPhone V7 - For modem software ver. 3214 or later PDF file 4.9 MB / 87 pg
USER'S GUIDE - mini-VSAT Broadband - Controlling Traffic to Minimise Costs - A4 Format European English Translation PDF file 184 KB / 1 pg
USER'S GUIDE - mini-VSAT Broadband - Controlling Traffic to Minimize Costs - U.S. Format US (English) PDF file 184 KB / 1 pg

Additional Documents, Forms & Pricing

Application NotesFile Info
Adding VoIP Lines to a TracPhone V7 System - U.S. format PDF file 178 KB / 2 pg
Configuring POP/SMTP Mail (e.g., Outlook) for mini-VSAT Broadband - U.S. format PDF file 339 KB / 7 pg
Connecting Two TracPhone V7 Systems to Your Onboard LAN Using the DrayTek Dual-WAN Router - U.S. format PDF file 1 MB / 7 pg
FormsFile Info
Contrato de Usuário Final de Serviços de Tempo de Utilização da KVH Industries Brasil - A4 format; Portuguese Brazilian Translation PDF file 205 KB / 7 pg
KVH Airtime Services End User Agreement - U.S. format US (English) PDF file 143 KB / 6 pg
KVH Airtime Services End User Agreement - A4 format European English Translation PDF file 143 KB / 6 pg
mini-VSAT Airtime Rate Plan Change/Suspension Form - U.S. format US (English) PDF file 229 KB / 1 pg
mini-VSAT Airtime Rate Plan Change/Suspension Form - A4 format European English Translation PDF file 229 KB / 1 pg
Price ListsFile Info
KVH mini-VSAT Broadband Crew Calling Dialing Instructions, Zone Listings, and Rates - U.S. format US (English) PDF file 634 KB / 13 pg
Technical DocumentsFile Info
GlobalCare Premium Support Program Agreement - A4 format European English Translation PDF file 950 KB / 4 pg
GlobalCare Premium Support Program Agreement - U.S. format US (English) PDF file 954 KB / 4 pg
mini-VSAT Broadband Airtime Rate Plan Changes & Suspension Policies - U.S. format US (English) PDF file 188 KB / 1 pg
mini-VSAT Broadband Airtime Rate Plan Changes & Suspension Policies - A4 format European English Translation PDF file 188 KB / 1 pg
White PapersFile Info
Get the Scoop: Benefits of mini-VSAT Broadband's CRMA Technology vs. Traditional TDMA Services - U.S. format US (English) PDF file 244 KB / 2 pg
Get the Scoop: Benefits of mini-VSAT Broadband's CRMA Technology vs. Traditional TDMA Services - A4 format European English Translation PDF file 240 KB / 2 pg
Get the Scoop: Understanding Satellite Communication Data Rates and Fair Access Policies - A4 format European English Translation PDF file 156 KB / 3 pg
Get the Scoop: Understanding Satellite Communication Data Rates and Fair Access Policies - U.S. format US (English) PDF file 156 KB / 3 pg
Get the Scoop: Understanding Satellite Communications Costs - A4 format European English Translation PDF file 260 KB / 2 pages
Get the Scoop: Understanding Satellite Communications Costs - U.S. format US (English) PDF file 212 KB / 1 pg
Tecnologia CRMA versus serviços tradicionais de TDMA - A4 format; Portuguese Portuguese PDF file 356 KB / 2 pg
Tecnología CRMA vs. Servicios Tradicionales TDMA - A4 format; Spanish Spanish PDF file 356 KB / 2 pg

FAQ

A:
Absolutely. Each TracPhone V7 is capable of supporting up to 4 additional voice lines. To do so, you'll need to contact your local TracPhone V7 dealer to activate the additional lines and arrange for the installation of 1 or 2 additional multimedia terminal adapters (MTAs). Additional monthly service charges will apply.
A:
We're happy to help and, in fact, offer a datasheet that covers this very topic. Simply visit our Scoop on Satellites page and download the Understanding Satellite Communications Data Rates PDF document for all of the details.
A:

While the domes protecting these antennas may look the same, the TracPhone V7 and KVH's Inmarsat FleetBroadband-compatible TracPhone systems offer a range of differences as well as complementary benefits.

The TracPhone FB500, FB250, and FB150 systems work with Inmarsat FleetBroadband service. It offers:

• Global voice, Internet and fax service
• Data rates ranging by plan from 128 to 432 Kbps
• Unsurpassed reliability in all weather and sea conditions

The TracPhone V7 uses the breakthrough mini-VSAT Broadband service, a new technology that offers:


• Global high-speed marine broadband Internet
• Data rates as fast as 512 Kbps (upload) and 2 MB (download)
• Voice service that can support multiple lines simultaneously
• Choice of fixed-fee, data rate-based and open-rate, pay-by-the-megabyte subscription plans
• Fully integrated design developed by KVH Industries and ViaSat

A:

No, the TracPhone V7 includes its own voice service, which is specifically designed and managed for reliable operation in a mobile satellite environment.

A:
Yes! KVH's TracPhone systems are all designed to offer Internet and e-mail access along with voice connections.
View All

Highlights

  • Groundbreaking spread spectrum satellite communications technology offers seamless roaming throughout the worldwide network, and is ideal for heavy data use
  • Rugged TracPhone V7 is 85% smaller and 75% lighter than standard VSAT antennas so it’s easier to install and less expensive to operate
  • Data rates as fast as 512 Kbps for ship-to-shore transmissions and as fast as 2 Mbps for shore-to-ship downloads as well as crystal-clear voice service
  • ViaSat spread spectrum modem and KVH Antenna Control Unit (ACU) offer seamless regional roaming and are perfect for high data use
  • Chosen by the U.S. Coast Guard for maritime satellite communications
  • Dynamic, gyro-stabilized tracking and military-grade modem for outstanding performance along with onboard networking via an included Power over Ethernet (PoE) switch
  • Choice of fixed price, seasonal, or per-megabyte subscription plans and easy, 1-call activation
  • No need to hook up the antenna to the ship’s gyro compass – installation has never been simpler!
  • World-class warranty coverage and support

Featured Options

  • GlobalCare Premium Support
    While KVH offers the best standard warranty in the industry, we know some vessels and businesses have critical connectivity needs and, as a result, may want an added level of service and support. That’s why we offer the GlobalCare Premium Support Program for TracPhone V7 customers. Starting with 24/7/365 dedicated hotline numbers to the GlobalCare Center, and using a tiered service support system worldwide, GlobalCare guarantees your ships and crew a new level of support and responsiveness should you experience a technical issue..
  • KVH CommBox™
    The KVH CommBox Ship/Shore Network Manager is a powerful addition to critical maritime operations. It supports operational requirements like reducing total communication costs while maintaining a high degree of flexibility, provides least-cost routing for communications, allowing your vessels to rely on mini-VSAT Broadband for everyday use and then switch to a complementary service like Inmarsat FleetBroadband or shore-based WiFi when necessary, improves crew welfare and morale by offering private voice, roaming e-mail and web browsing, and allows shore-based IT staff to have comprehensive remote access to the shipboard networks. Learn more about CommBox capabilities here.
  • Virtual "Local" Numbers
    The mini-VSAT Broadband voice service offers a fantastic cost-saving option – virtual “local” phone numbers. With this featured option, you may assign up to 5 virtual numbers per phone line to your TracPhone V3 or V7 with calling codes specific to the states or countries of your choice. Share these numbers with your office and business contacts and they’ll avoid long-distance or international calling charges when calling you, regardless of where your vessel is operating! Contact KVH’s airtime services group for details.
  • Crew Calling Gateway 
    KVH’s Crew Calling Gateway will help your crew stay in touch with their loved ones by adding a dedicated voice line with flexible management options to fit your needs.
  • Picocell
    Optional picocell solution from KVH and On-Waves brings maritime GSM cell phone service to TracPhone V7 users -- with this solution, any crew member, passenger, or contractor can purchase a dedicated SIM card, pop it into their cell phone, and use that phone on a moving ship anywhere within the mini-VSAT Broadband coverage area. In addition to offering convenient, easy to use service, the On-Waves equipment is unobtrusive and easy to install. It includes a picocell and compact belowdecks hardware used to transmit calls over the mini-VSAT Broadband network.
  • UCH-250 Fax Server 1
    The UCH-250 Fax Server works with your TracPhone V7 system to deliver extremely reliable faxing over the mini-VSAT Broadband service. Once connected to any G3-compatible fax machine and the TracPhone V7, the UCH-250 helps to transmit each fax in a digital (rather than analog) format, avoiding the industry-wide problem of dropped or incomplete faxes commonly associated with faxing over Voice over IP (VoIP) connections ($45 monthly fax server plan required).  

1 In order to use the UCH-250 hardware, it is necessary to activate the supplemental mini-VSAT Broadband fax service (additional $45/month). To activate, call +1 866 399-8509 (Continental U.S.) or +1 401 847-3327 (North/South America, Australia) or +45 45 160 180 (Africa, Asia, Europe, Middle East).

Exclusive Technology

Take a tour of the TracPhone V7
  • End-to-end System Integration
    The mini-VSAT Broadband service, along with the KVH TracPhone V7 antenna, comprise the first end-to-end 24-inch VSAT antenna, service, and support package available for global maritime communications. Together, KVH and ViaSat are providing two-way mobile broadcast services from secure teleports around the globe and powerful Ku-band communications satellites. The resulting seamless network offers voice service and Internet access as fast as 512 Kbps (upload) and 2 Mbps (download) at fixed and seasonal monthly, or per-megabyte rates. 
  • ArcLight® Technology
    KVH’s mini-VSAT Broadband network takes a revolutionary approach to maritime satellite communications to maximize data and voice throughput while preventing interference to adjacent satellites. The network is based on ViaSat’s ArcLight Code Reuse Multiple Access (CRMA) spread spectrum technology, which significantly reduces contention issues, transmission delays, and shared transmission bandwidth compared to traditional Time Division Multiple Access (TDMA) technology relied upon by other VSAT networks.
  • KVH CommBox™
    KVH offers fully integrated maritime satellite communications that includes the powerful CommBox middleware technology. Developed by KVH Industries Norway, CommBox is fielded aboard more than 900 vessels worldwide and is designed to work seamlessly with KVH’s mini-VSAT Broadband service and any other communications option to help reduce cost, increase efficiency, and enhance your broadband experience at sea. Learn more about CommBox and its capabilities here.
  • See KVH's Get The Scoop: CRMA Technology vs. Traditional TDMA Services.

Satellite Coverage

The following satellite footprint information is intended as a general reference only. The satellite maps do not guarantee coverage and may change without notice. Also be aware that various conditions may cause signal quality to degrade along fringe coverage areas.

 mini-VSAT Broadband Satellite Coverage Map

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