TracPhone V7-IP

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Rugged Ku-band Maritime VSAT Broadband Connectivity – the Key to Mission Success
Link your ships and their crews with the networked data services critical to their success and safety. The new TracPhone V7-IP provides reliable broadband connectivity and worldwide coverage using the No. 1 maritime VSAT network – mini-VSAT Broadband. The compact, 60 cm diameter (24 inch) TracPhone V7-IP is a 3-axis gyro-stabilized VSAT antenna with a 4th axis of automatic skew adjustment, so it tracks satellites directly above the vessel and low on the horizon ensuring mission-critical personnel stay connected. Situational awareness is enhanced with a common operational picture shared between cooperating forces, whether engaged in a CENTRIXS operation or other mission.

Streamlined Belowdecks Unit for Ease of Use and New Crew Welfare Options
The enterprise-grade TracPhone V7-IP maritime antenna system features KVH’s new Integrated CommBox Modem (ICM) for greater reliability, fast installation, and ease of use. This all-in-one, streamlined belowdecks unit, just 2U high, includes:

  • IP-enabled antenna control unit for easy set-up with iPhone app 
  • CommBox Network Manager, for onboard networking, least cost routing, web caching, and more
  • ArcLight spread spectrum modem
  • Voice over IP (VoIP), Ethernet switch, and Wi-Fi capabilities

Advanced Technology Outperforms Standard VSAT Systems
KVH’s technology enables TracPhone V7-IP’s extremely compact design while still providing outstanding coverage and speed, with downloads as fast as 3 Mbps, and uploads as fast as 512 Kbps. That means critical communications are conveyed with speed. TracPhone V7-IP is just one aspect of KVH’s mini-VSAT Broadband 2.0, a complete maritime SATCOM solution including airtime plans with the highest data speeds on the network at lower prices and KVH OneCare, a comprehensive global support program.

The TracPhone V7-IP is controlled by the Export Administration Act of 1979, as amended (Title 50, USC App 2401 et seq.) and its implementing regulations, the Export Administration Regulations, 15 CFR 730 et seq. Diversion contrary to U.S. law is prohibited.

U.S. Coast Guard Improving Underway Connectivity
A patrol fleet upgrades its SATCOM to meet mission-critical needs. Read how. Read more »


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Options & Accessories

02-2103 : IP-MobileCast Commercial Maritime Media Server; Complete with Intel-based microprocessor; 4 swappable hard drives using RAID technology for data protection; multiple Ethernet LAN ports for flexibility in networ

02-2104 : IP-MobileCast Superyacht Media Server; Complete with Intel-based microprocessor; 4 swappable hard drives using RAID technology for data protection; multiple Ethernet LAN ports for flexibility in network configu


72-0501-01 :
Matching Dome Kit to place TracVision TV6/HD7 system into a TracPhone


Systems

01-0283-15 : TracPhone V7-IP; Ku-band Antenna; Rack-mountable Integrated CommBox Modem (ICM)


Accessories

01-0361 : TracPhone V7-IP; Ku-band Antenna; in TV8 dome;Rack-mountable Integrated


19-0520 :
On-Go Universal Communication Hub (note: Service Requires $45/month service fee)


72-0537-01 :
Iridium Pilot; Optional Backup System for TracPhone V-Series

72-0666 : IP-MobileCast Set-top Box: Supports HDMI; includes remote control and HDMI cable; required for accessing content on Television sets

Specifications

Service Provider
mini-VSAT Broadband Service
Service
KVH mini-VSAT Broadband Airtime
Antenna Type
Ku-band
Belowdecks Equipment
Integrated CommBox Modem (ICM)
Service Coverage Area
Seamless Worldwide Regions
Maximum Download Speed1

3 Mbps

Maximum Upload Speed1

512 Kbps

Billing Method

Open (OP),

Metered (M),

Fixed (FX)

Typical Cost per Minute for Voice (see rate sheet)
Starting at $0.05 USD (speed-based plans)
$0.49 USD (metered plans)
Antenna Dish Diameter
60 cm (24")
Antenna Unit Diameter x Height/Weight
66.3 cm (D) x 79.2 cm (h) / 26.1 kg
(26.1" (D) x 31.2" (h) / 57.6 lbs)
System Option: CommBox Software Bundles Available
Standard or Enterprise Packages - see “Featured Options” on product page for details
System Option: Built-in Crew Calling Gateway
Available; contact Airtime Services for details
System Option: IP-MobileCast Services

Available; contact KVH for details

System Options UCH-250 Fax Server
For enterprise-grade faxing over IP (P/N 19-0520); contact KVH for details
System Option: GlobalCare Premium Support Program
Available; see kvh.com/globalcare for details
System Option: Iridium Pilot Secondary System
Available (P/N: 72-0537-01); see “Featured Options” for details
Alternate Antenna Unit Diameter x Height/Weight
N/A
Elevation/Azimuth Range
-24° to 119° / 720° rotation
Antenna Operating Temperature
-30°C to +55°C
(-22°F to +131°F)
Antenna Survival Temperature
-35°C to 70ºC
(-31°F to 158°F)
Heading Input
NMEA 0183 magnetic or true heading
Antenna Unit Power

DC; provided by ICM

ICM (BDU): Dimensions
42.6 cm (l) x 41.4 cm (w) x 2U (h) (16.8" x 16.3" x 2U)
rack-mountable with optional mounting provisions2
ICM (BDU): Weight
5.1 kg (11.25 lbs)
ICM (BDU): Temperature
Operating: -15°C to 55°C (5°F to 131°F);
Survival: -15°C to 70°C (5°F to 158°F)
ICM (BDU): Input Power
100-240 VAC, 50-60 Hz auto switching, 1.6 A max
ICM (BDU): Data Interfaces
4 Ethernet: IEEE 802.3 10BASE-T/100BASE-TX, 100 Mbps; 1 Wi-Fi 802.11; 3 USB ports
ICM (BDU): Voice Interfaces
1 RJ11 port for VoIP services
Remote Support
Integrated GPRS modem for access by KVH technical support
Certification
Complies with the specifications of EC directive 1999/5/EC Radio & Telecommunications Terminal Equipment (R&TTE), per compliance with EC directive 2006/95/EC, EMC directive 2004/108/EC and IEC 301-427
Warranty
Comprehensive 2-year parts, 2-year labor warranty supported by KVH’s worldwide Certified Support Network (CSN)3
Matching TracVision Unit
HD7 (tapered base version)

* KVH is the world’s No. 1 maritime VSAT supplier as measured by vessels equipped with mini‑VSAT Broadband service, according to NSR’s Maritime SATCOM Markets, 4th Edition, June 2016, and the COMSYS Maritime VSAT Report, 4th Edition, March 2015.
1 Published data speeds are maximum speeds and may vary in different regions and under different conditions.
2 Optional Belowdecks Mounting Case (KVH Part No. 72-0368) available for vessels without a rack.
3 Unless subject to in-country regulations. Restrictions apply. Visit www.kvh.com/warranty for details.

Additional Documents, Forms & Pricing

Airtime Rates and FeesFile Info
KVH mini-VSAT Broadband Crew Calling Dialing Instructions, Zone Listings, and Rates PDF file 634 KB / 13 pg
TracPhone V7-IP/V7 Airtime Rate Sheet - (Korean) PDF file 297 KB / 2 pg
TracPhone V7-IP/V7 Airtime Rate Sheet PDF file 235 KB / 2 pg
TracPhone V7-IP/V7 Airtime Rate Sheet 卫星通信价格表 - (Simplified Chinese) PDF file 392 KB / 2 pg
TracPhone V7-IP/V7 Airtime Rate Sheet 卫星通信价格表 - (Traditional Chinese) PDF file 478 KB / 2 pg
FormsFile Info
Additional Authorized Representative Form PDF file 123 KB / 1 pg
Airtime Rate Plan Change & Suspension Policies/Form - Standard Plans PDF file 130 KB / 2 pg
IP-MobileCast Activation Order PDF file 995 KB / 5 pg
Iridium Service Activation Order PDF file 583 KB / 8 pg
mini-VSAT Broadband Airtime Services Activation Order PDF file 880 KB / 22 pg
myKVH Portal - Authorized User Form PDF file 159 KB / 1 pg
Policies and AgreementsFile Info
KVH Airtime and OneCare Technical Assistance End User Agreement PDF file 223 KB / 7 pg
KVH Industries, Inc. OneCare 2 Year/2 Year Limited Warranty Statement With Extended Warranty Option PDF file 38 KB / 2 pg
Professional Services Standard Terms and Conditions PDF file 56 KB / 2 pg
Price ListsFile Info
KVH OneCare Global Extended Warranty Price List PDF file 259 KB / 1 pg
mini-VSAT Broadband Hardware/Software Bundle Price Sheet PDF file 99 KB / 1 pg
mini-VSAT 하드웨어/소프트웨어 번들 가격표 - (Korean) PDF file 228 KB / 1 pg
mini-VSAT 宽带服务硬件/软件配套系统价格表 - (Mandarin) PDF file 228 KB / 1 pg
mini-VSAT 宽带服务软件和硬件成套系统价格表 - (Simplified Chinese) PDF file 228 KB / 1 pg
mini-VSAT 寬带服务軟體和硬體成套系統價格表 - (Traditional Chinese) PDF file 228 KB / 1 pg

FAQ

A:

Only FX plans are subject to BMC.  There are no protocol, application restrictions or speed controls for OP and Metered plans.

A:

Yes! All Open and Metered Plans deliver data at the network’s highest speeds, at a lower cost – 40% LESS expensive than our previous plans for the same amount of data at 50% higher speeds (Savings will vary based on selected plan).

A:

The following are the trigger guidelines for BMC:

BMC Trigger Guidelines

When a terminal has triggered BMC only data is affected. Voice is not affected and VoIP MBs do not contribute to BMC triggers.

A:
  • Unrestricted access to all applications and protocols
  • Prioritization of the subscriber’s traffic on the network with “Business Class Service”
  • Large data allowances with flexible, affordable additional gigabyte top-offs for use beyond standard monthly bundles
  • Seasonal Plans available for a 50% premium on monthly rate with $195/month charge for idle months
  • 2 phone lines available for TracPhone Enhanced Voice Service
Key Features OP Plans
View All

Highlights

Introducing the NEW mini-VSAT Broadband Network. Learn More!

  • Always-on broadband connectivity and fully integrated network management 
  • Designed for mini-VSAT Broadband 2.0 – the complete maritime communications solution with faster data speeds at lower prices
  • Breakthrough new Integrated CommBox Modem (ICM) includes IP-enabled antenna control unit, built-in CommBox Network Manager, ArcLight® spread spectrum modem, Voice over IP (VoIP), Ethernet switch, and Wi-Fi capabilities – all in one 2U high belowdecks unit, for reliability, ease of use, and simplified onboard networking
  • No. 1 maritime VSAT network, mini-VSAT Broadband, now even better – with ArcLight’s new Variable Coding, Spreading, and Modulation (VCSM) technology for double the network capacity
  • High-performance antenna solution in an affordable yet rugged hardware package similar in size to FleetBroadband FB500, but with the speeds of VSATs more than six times its size
  • Modern, user-friendly browser-based user interface with iPhone® app
  • Data rates as fast as 1 Mbps ship-to-shore uploads, and 2 Mbps shore-to-ship downloads
  • Two integrated voice lines optimized for use with satellite services with expansion capability for up to nine concurrent voice lines
  • 3-axis gyro stabilized antenna with 4th axis of automatic skew adjustment tracks satellites from directly above the vessel on the equator to low on the horizon 
  • Affordable airtime rates with choice of unrestricted, fixed rate, seasonal, or per-megabyte plans


Featured Options

CommBox Network Manager Capabilities
TracPhone V7-IP’s Integrated CommBox Modem has a built-in CommBox Ship/Shore Network Manager so customers can add CommBox networking functionality with a subscription to a software bundle and without needing to purchase hardware.
  • Choose the Standard Bundle for:
    - QuickBasic: least cost routing, bandwidth management, onboard firewall
    - QuickWeb: web caching, web image compression and ad removal, URL and
       content filtering
  • Choose the Enterprise Bundle for:
    - QuickBasic: least cost routing, bandwidth management, onboard firewall
    - QuickWeb: web caching, web image compression and ad removal, URL and
       content filtering
    - QuickFile: automated file transfers, differential synchronization
    - QuickMail: mail server, web mail client, anti-spam and anti-virus filters
    - QuickCrew: roaming crew accounts, prepaid Internet and e-mail services
For more information, visit CommBox.

KVH OneCare Global Support Program
Broadband connectivity at sea represents a vital investment in your maritime operation. KVH OneCare Global Support is a comprehensive array of service offerings, all designed to leverage your investment in our satellite network technology to its fullest. KVH OneCare spans the entire lifecycle of your mini-VSAT Broadband solution, from design and selection of the best possible solution, to the smooth implementation of that solution, and post-deployment services and support to maximize long-term performance.


Iridium Pilot Optional Backup
Available for active mini-VSAT Broadband accounts, Iridium Pilot can be added as a secondary system providing pole-to-pole global coverage for data and voice. The Iridium Pilot hardware must be purchased in addition to selecting an Iridium OpenPort airtime plan. With Iridium Pilot onboard and interfaced with V7-IP for least cost routing, the vessel’s LAN and Wi-Fi networks will automatically switch from TracPhone V7-IP/mini-VSAT Broadband service to Iridium Pilot/Iridium OpenPort service when needed. See details in “Iridium Pilot Optional Backup System for TracPhone V-IP Series (pdf)".

Exclusive Technology

Enterprise-grade Ku-band VSAT Antenna
The TracPhone V7-IP is a breakthrough maritime satellite communications product designed for the broadband era and its requirements for onboard networking. Developed by KVH specifically for the industry-leading mini-VSAT Broadband network, TracPhone V7-IP uses a 60 cm-diameter antenna dish, in a 66 cm-diameter antenna unit. The 3-axis gyro-stabilized maritime VSAT antenna with a 4th axis of automatic skew adjustment boasts an extended elevation range of -24° to 119° ensuring that the antenna tracks satellites directly above the vessel to low on the horizon.

ArcLight® Technology
KVH’s mini-VSAT Broadband network takes a revolutionary approach to maritime satellite communications to maximize data and voice throughput while preventing interference to adjacent satellites. The network is based on ViaSat’s ArcLight Code Reuse Multiple Access (CRMA) spread spectrum technology, which significantly reduces contention issues, transmission delays, and offers more consistent speeds and shorter ping times resulting in faster web page loads compared to traditional Time Division Multiple Access (TDMA) technology relied upon by other VSAT networks.

Integrated CommBox Modem (ICM)
TracPhone V7-IP’s streamlined belowdecks unit includes an IP-enabled antenna control unit, built-in CommBox Network Manager, ArcLight spread spectrum modem, VoIP, Ethernet switch, and Wi-Fi capabilities all in one 2U box for faster, trouble-free installations and user experience.

mini-VSAT Broadband 2.0 – Complete Maritime Communications Solution
KVH’s mini-VSAT Broadband 2.0 encompasses advanced technology and digital onboard tools for helping maritime operators increase operational efficiency, improve crew welfare, recruit and retain skilled seafarers, and enhance their security. The solution includes the advanced antenna technology of the TracPhone V-IP series systems; the MPLS security and global coverage of KVH’s mini-VSAT Broadband satellite network; the myKVH web portal for managing onboard data usage; and the unique multicasting content delivery of IP-MobileCast.

Satellite Coverage

The following satellite footprint information is intended as a general reference only. The satellite maps do not guarantee coverage and may change without notice. Also be aware that various conditions may cause signal quality to degrade along fringe coverage areas.

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