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Thanks to KVH's Tri-rod Antenna Design (TriAD) technology (patents pending), now a compact maritime satellite TV system can connect you simultaneously to DIRECTV's Ka-band HDTV satellites at 99°W and 103°W as well as the original Ku-band satellite at 101W; So how is this different from past attempts to provide DIRECTV HD on boats?

There have been three attempts to overcome the Ka/Ku-band, multiple satellite challenge.

The Home Dome Approach -- One solution uses a large home antenna that receives all of the satellites and attaches it to sensors and motors before covering it with a marine satellite dome. The result is a system more than 4 feet in diameter and weighing more than 200 lbs, clearly impractical for most vessels.

The Multiple Dome Approach -- Another way to address this issue requires boat owners to purchase 1-2 Ka-band antennas as well as a Ku-band antenna. This approach has several drawbacks -- the purchase price of 3 antennas, the corresponding installation cost, the inconvenience of having to manually switch from one antenna to another depending on what channel you want to watch, and the fact that most boats don't have the real estate above decks to support 2-3 TV antennas plus the other above-decks gear typically found on a boat (e.g., satcom system, radar, etc.).

The Single Antenna with Ka/Ku-band Switching Approach -- Another approach uses a single antenna capable of supporting both Ka- and Ku-band broadcasts. However, it only looks at one satellite at a time. This potentially raises all sorts of problems, including receiver lockups, reboots, or lengthy satellite searches due to expired program guides or receivers looking for the wrong satellite. And most frustrating of all...you can only watch the channels on one satellite at a time so if one person on board wants to watch ESPN HD (broadcast by the 99°W satellite) and the kids want to watch Animal Planet HD (broadcast by the 103°W satellite), someone is going to be very disappointed!

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KVH TracVision systems for boats, RVs, and trucks provide full in-motion access to all of the same premier satellite TV programming that you enjoy at home, with the exception of premium sports programming and impulse pay-per-view.

For automotive customers, DIRECTV offers its TOTAL CHOICE MOBILE programming package, which includes a huge selection of national channels as well as local programming. Click here  for complete details regarding the TracVision A7 and DIRECTV's TOTAL CHOICE MOBILE programming package.

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Thanks to its built-in WiFi, the TracVision HD7's IP ACU is also fully compatible with iPhones and iPod touches equipped with KVH's new TracVision iPhone App, which is available as a free download from the Apple iTunes Store. Using the iPhone App, technicians and boat owners may use it to switch the TracVision HD7 to secondary satellites (DIRECTV's 61.5°W for international programming or service from Bell TV [formerly ExpressVu] in Canada, for example). It also becomes an easy means of maintaining the system, allowing you to check signal strength, download and automatically install antenna software updates, or send information directly to KVH technical support.

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KVH's new 24-inch TracVision HD7 antenna is a breakthrough in maritime satellite TV design, bringing high-definition programming from DIRECTV to your boat the same way you enjoy it at home. The TracVision HD7 simultaneously tracks DIRECTV's Ka- and Ku-band satellites, enables use of Digital Video Recorders (DVRs), and offers the best tracking ever from KVH.

For complete details, visit the TracVision HD7 product page.

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For day-to-day use, the TracVision HD7 is totally automatic. Users simply change channels on any TV with the remote control. But what about when you are setting up the system? No problem! It's as easy as opening a web browser on a laptop, iPhone, iPod Touch, or other web device thanks to KVH's exclusive Internet Protocol (IP)-enabled antenna control unit, its Ethernet connection, and built-in WiFi interface. And if you don't happen to have a laptop, web device or iPhone? Either plug a USB drive loaded with the latest KVH software into the USB port to automatically update the system or just use the IP ACU's interface and keys to enter all set-up information.

For more details, visit the TracVision HD7 product page.

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When running cables, it is important to avoid sharp bends in the RF cables which might damage the conductors. Fit and secure the cables properly to avoid future damage. Avoid running RF cables close to other cable that might carry noise.

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KVH is pleased to offer world-class support and warranty coverage for all of its products. Complete details regarding all KVH product warranties are available on global support pages.

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For your convenience, KVH provides links to several websites that offer satellite coverage information. Simply go to our website's satellite footprints page.
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There are several options for receiving warranty service:

1. If practical, you should contact the dealer/distributor that originally installed your KVH product. This dealer/distributor will provide any and all service and repairs covered by your product warranty.

2. If you can't contact the original dealer/distributor or are in a different geographic region, you can contact the nearest KVH-authorized dealer/distributor. A listing of these dealers/distributors is available on www.kvh.com/wheretogetservice. These dealers/distributors will provide any and all service and repairs covered by your product warranty.

3. If you are having trouble locating a dealer/distributor, visit www.kvh.com/globalsupport for details on how to contact one of KVH's Technical Support offices.

Complete details regarding all KVH product warranties are available on our Warranty pages.
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Until recently, all of DIRECTV's standard and high-definition TV programming was broadcast via satellites operating in the Ku-band (11.7-12.7 GHz). However, in a move designed to support an increased number of channels and high-capacity data broadcasts, DIRECTV moved all of its HD channels to new Ka-band satellites, which broadcast in the 18.3-18.8 GHz range.

Now, DIRECTV broadcasts the majority of its HD channels from satellites at 99°W and 103°W while the original Ku-band satellite at 101°W provides all of the standard definition programming PLUS the program guide for all three satellites. By tracking and receiving signals from all three satellites at once, the TracVision HD7 offers the same experience a DIRECTV customer enjoys at home.

For more details, visit the TracVision HD7 product page.

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