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FAQs

Have a question about your KVH product? No problem – just use the tools below to find information and troubleshooting tips for your product 24 hours a day, 7 days a week.

If you can’t find an answer to your question here, please contact the KVH support team.

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Extended-Standard Warranties are NOT available for KVH models that are no longer in production


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Yes!  They will have connectivity – plus gigabytes of content, including news, TV, and sports from home.

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Yes!  CHARTlink multicasts 3 GBs of rich global chart info every week!

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For an additional fee, you may assign up to five virtual phone numbers to each vessel phone line. Each of these numbers can be set up with a different country code and area/city code, allowing people on shore within those regions to avoid international or long-distance charges when they call the vessel.
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Yes, the Integrated CommBox Modem (ICM) has built in Wi-Fi and 4 available LAN ports.
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Yes! All Open and Metered Plans deliver data at the network’s highest speeds, at a lower cost – 40% LESS expensive than our previous plans for the same amount of data at 50% higher speeds (Savings will vary based on selected plan).

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Yes!  All Open and Metered Plans deliver data at the network’s highest speeds, at a lower cost – 40% LESS expensive for the same amount of data at 50% higher speeds (Savings will vary based on selected plan).

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Yes! IP-MobileCast delivers blockbuster movies, popular TV shows, daily TV and print news, popular sports coverage, and music without consuming your data plan or affecting your onboard data speeds.
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Yes, the V11-IP is licensed for in-port Ku-band usage.
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