TracPhone V7-IP

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Guide the Guide, Meeting Key Requirements of MLC-2006

New Product!

Breakthrough Ku-band VSAT with Streamlined Belowdecks Unit– the Solution for Connecting Your Offshore Office
The 3-axis, gyro-stabilized, 60 cm (24 inch) diameter TracPhone V7-IP brings always-on broadband, crystal clear voice, and simplified network management to today’s digital vessel – via the No. 1 maritime VSAT service, mini-VSAT Broadband. For greater reliability, simple installation, and unparalleled ease of use, this rugged, enterprise-grade Ku-band maritime antenna system features KVH’s new Integrated CommBox Modem (ICM) that includes:

  • IP-enabled antenna control unit for easy set-up with iPhone App
  • CommBox Network Manager, for onboard networking, least cost routing, web caching, and more
  • ArcLight spread spectrum modem
  • Voice over IP (VoIP), Ethernet switch, and Wi-Fi capabilities
  • All in one streamlined belowdecks unit, just 2U high

TracPhone V7-IP Enables Vessels to Operate More Efficiently
With fast, affordable connectivity, maritime operations can optimize many onboard functions and also help meet MLC-2006 crew welfare requirements:

  • Compact, high-performance solution in an affordable yet rugged hardware package – 85% smaller in volume than standard VSAT systems
  • Affordable airtime rates and flexible plans with fastest activation in the industry
  • Built-in CommBox Network Manager provides ship operators the tools to manage the increasing use of broadband onboard for both operations and crew
  • Data rates as fast as 2 Mbps shore-to-ship, 1 Mbps ship-to-shore
  • Improved crew access to Internet helps meet MLC-2006 requirements
  • Supports upcoming IP-MobileCast service – multicasting delivery of movies, sports, news, and more directly to subscribing vessels

Flexible End-to-end Solution Meets Demands of Commercial Operations
KVH is the only maritime SATCOM company to do it all: manufacture the hardware, operate the network, manage the airtime, and provide 24/7/365 after-sale support. TracPhone V7-IP and mini-VSAT Broadband work seamlessly, providing an unsurpassed SATCOM solution for onboard networking, heavy Internet use at sea, worldwide coverage, and reliability.

Broadband Connectivity's Ripple Effect for Commercial Maritime
Is your maritime operation interested in saving money and being more efficient? Read how. Read more »


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Options & Accessories

72-0666 : IP-MobileCast Set-top Box: Supports HDMI; includes remote control and HDMI cable; required for accessing content on Television sets


Systems

01-0283-15 : TracPhone V7-IP; Ku-band Antenna; Rack-mountable Integrated CommBox Modem (ICM)


Accessories

02-2103 : IP-MobileCast Commercial Maritime Media Server:?Complete with Intel-based microprocessor; 4 swappable hard drives using RAID technology for data protection; multiple Ethernet LAN ports for flexibility in networ


19-0520 :
On-Go Universal Communication Hub (note: Service Requires $45/month service fee)


72-0537-01 :
Iridium Pilot; Optional Backup System for TracPhone V-Series

Specifications

Service Provider
mini-VSAT Broadband Service
IP-MobileCast Packages & Independent Channels Available

Bronze, Silver, Gold, Platinum, NEWSlink TV Channels, SPORTSlink Channels

Service
KVH mini-VSAT Broadband Airtime
Antenna Type
Ku-band
Belowdecks Equipment
Integrated CommBox Modem (ICM)
Service Coverage Area
Seamless Worldwide Regions
Maximum Download Speed1
2 Mbps
Maximum Upload Speed1
1 Mbps
Billing Method
Metered,
Speed-based Unrestricted,
Speed-based Unrestricted Seasonal,
Speed-based Fixed, or
Speed-based Fixed Seasonal
Typical Cost per MB (see rate sheet)
<$1.00 USD
Typical Cost per Minute for Voice (see rate sheet)
Starting at $0.05 USD (speed-based plans)
$0.49 USD (metered plans)
Antenna Dish Diameter
60 cm (24")
Antenna Unit Diameter x Height/Weight
66.3 cm (D) x 79.2 cm (h) / 26.1 kg
(26.1" (D) x 31.2" (h) / 57.6 lbs)
System Option: CommBox Software Bundles Available
Standard or Enterprise Packages - see “Featured Options” on product page for details
System Option: Built-in Crew Calling Gateway
Available; contact Airtime Services for details
System Option: IP-MobileCast Services
Coming soon; contact KVH for details
System Options UCH-250 Fax Server
For enterprise-grade faxing over IP (P/N 19-0520); contact KVH for details
System Option: GlobalCare Premium Support Program
Available; see kvh.com/globalcare for details
System Option: Iridium Pilot Secondary System
Available (P/N: 72-0537-01); see “Featured Options” for details
MSRP (USD)

$35,995

Attractive Leasing
Options Available
Contact for Details
Elevation/Azimuth Range
-24° to 119° / 720° rotation
Antenna Operating Temperature
-30°C to +55°C
(-22°F to +131°F)
Antenna Survival Temperature
-35°C to 70ºC
(-31°F to 158°F)
Heading Input
NMEA 0183 magnetic or true heading
Antenna Unit Power

DC; provided by ICM

ICM (BDU): Dimensions
42.6 cm (l) x 41.4 cm (w) x 2U (h) (16.8" x 16.3" x 2U)
rack-mountable with optional mounting provisions2
ICM (BDU): Weight
5.1 kg (11.25 lbs)
ICM (BDU): Temperature
Operating: -15°C to 55°C (5°F to 131°F);
Survival: -15°C to 70°C (5°F to 158°F)
ICM (BDU): Input Power
100-240 VAC, 50-60 Hz auto switching, 1.6 A max
ICM (BDU): Data Interfaces
4 Ethernet: IEEE 802.3 10BASE-T/100BASE-TX, 100 Mbps; 1 Wi-Fi 802.11; 3 USB ports
ICM (BDU): Voice Interfaces
1 RJ11 port for VoIP services
Remote Support
Integrated GPRS modem for access by KVH technical support
Certification
Complies with the specifications of EC directive 1999/5/EC Radio & Telecommunications Terminal Equipment (R&TTE), per compliance with EC directive 2006/95/EC, EMC directive 2004/108/EC and IEC 301-427
Warranty
Comprehensive 2-year parts, 1-year labor warranty supported by KVH’s worldwide Certified Support Network (CSN)3
Package –
Bronze Package
(Available on the V3-IP, V7-IP, and V11-IP)

Available

Package –
Silver Package
(Available on the V7-IP and V11-IP)

Available

Package –
Gold Package
(Available on the V7-IP and V11-IP)

Available

Package –
Platinum Package
(Available on the V7-IP and V11-IP)

Available

Independent Channel –
NEWSlink TV
(May be purchased with or without a package)

Available

Independent Channel –
NEWSlink Premium Channel: CNN News
(May be purchased with or without a package)

Available

Independent Channel –
NEWSlink Premium Channel: BBC News
(May be purchased with or without a package)

Available

Independent Channel –
SPORTSlink
(May be purchased with or without a package)

Available

Special Event Channel –
SPORTSlink Special Events
(Requires subscription to any Package or Independent Channel)

Available


1 Published data speeds are maximum speeds and may vary in different regions and under different conditions.
2 Optional Belowdecks Mounting Case (KVH Part No. 72-0368) available for vessels without a rack.
3 Unless subject to in-country regulations. Restrictions apply. Visit www.kvh.com/warranty for details.

Additional Documents, Forms & Pricing

Case StudiesFile Info
CASE STUDY - mini-VSAT Broadband Helps DSD Shipping Decrease SATCOM Costs, Increase Capacity - A4 Format US (English) PDF file 390 KB / 2 pg
CASE STUDY - mini-VSAT Broadband Helps DSD Shipping Decrease SATCOM Costs, Increase Capacity - U.S. Format US (English) PDF file 438 KB / 2 pg
CASE STUDY - Mowinckel Ship Management Chooses KVH TracPhone V7 for Shipboard Operations, Crew Welfare - A4 format European English Translation PDF file 430 KB / 2 pg
CASE STUDY - Mowinckel Ship Management Chooses KVH TracPhone V7 for Shipboard Operations, Crew Welfares - U.S. format US (English) PDF file 430 KB / 2 pg
CASE STUDY - Nordic Maritime Singapore Relies on mini-VSAT Broadband for Operations and Crew Morale - A4 format European English Translation PDF file 398 KB / 2 pg
CASE STUDY - Nordic Maritime Singapore Relies on mini-VSAT Broadband for Operations, Crew Morale - U.S. format US (English) PDF file 442 KB / 2 pg
CASE STUDY - Nordic Tankers A/S chooses mini-VSAT Broadband service to improve business communications and increase crew services - A4 format European English Translation PDF file 413 KB / 2 pg
CASE STUDY - Nordic Tankers A/S chooses mini-VSAT Broadband service to improve business communications and increase crew services - U.S. format US (English) PDF file 413 KB / 2 pg
CASE STUDY - Simonsen Chooses KVH’s TracPhone V7 to Cut Costs for Commercial Operations and Improve Crew Welfare on Chemical Tankers - A4 format European English Translation PDF file 495 KB / 2 pg
CASE STUDY - TracPhone V7 and mini-VSAT Broadband help Vadero cut costs, enable future crew communications - A4 format European English Translation PDF file 490 KB / 2 pg
CASE STUDY - TracPhone V7 and mini-VSAT Broadband help Vadero cut costs, enable future crew communications - U.S. format US (English) PDF file 490 KB / 2 pg
CASE STUDY - Trident Seafoods Chooses mini-VSAT Broadband for Fishery Management - A4 format US (English) PDF file 344 KB / 2 pg
CASE STUDY - Trident Seafoods Chooses mini-VSAT Broadband for Fishery Management - U.S. format US (English) PDF file 400 KB / 2 pg
CASE STUDY - Trident Seafoods escolhe o mini-VSAT Broadband da KVH para suportar programas de gestão de pesca baseados na Web - (Portuguese) PDF file 410 KB / 2 pg
CASE STUDY - Trident Seafoods Selecciona el mini-VSAT de Banda Ancha de KVH Para dar Soporte a Los Programas de Gestión de Pesca Basados en Web - (Spanish) PDF file 377 KB / 2 pg
FormsFile Info
Additional Authorized Representative Form PDF file 121 KB / 1 pg
Airtime Rate Plan Change & Suspension Policies/Form PDF file 180 KB / 2 pg
IP-MobileCast Activation Order for Existing Customers PDF file 398 KB / 9 pg
Iridium Service Activation Order PDF file 565 KB / 7 pg
mini-VSAT Broadband Airtime Services Activation Order PDF file 598 KB / 13 pg
Policies and AgreementsFile Info
GlobalCare Premium Support Program Agreement PDF file 1.7 MB / 4 pg
KVH Airtime Services End User Agreement PDF file 152 KB / 6 pg
KVH Industries, Inc. 2 Year/1 Year – LIMITED WARRANTY STATEMENT PDF file 42 KB / 1 pg
Professional Services Standard Terms and Conditions PDF file 93 KB / 2 pg
Price ListsFile Info
KVH mini-VSAT Broadband Crew Calling Dialing Instructions, Zone Listings, and Rates PDF file 634 KB / 13 pg
mini-VSAT Broadband Hardware/Software Bundle Price Sheet PDF file 99 KB / 1 pg
mini-VSAT 하드웨어/소프트웨어 번들 가격표 - (Korean) PDF file 228 KB / 1 pg
mini-VSAT 宽带服务硬件/软件配套系统价格表 - (Mandarin) PDF file 228 KB / 1 pg
mini-VSAT 宽带服务软件和硬件成套系统价格表 - (Simplified Chinese) PDF file 228 KB / 1 pg
mini-VSAT 寬带服务軟體和硬體成套系統價格表 - (Traditional Chinese) PDF file 228 KB / 1 pg
TracPhone V11/V11-IP & V7/V7-IP Airtime Rate Sheet PDF file 155 KB / 2 pg
TracPhone V11/V11-IP & V7/V7-IP 통신 요금표 - (Korean) PDF file 155 KB / 2 pg
PromotionsFile Info
IP-MobileCast Introductory Offer for New Customers PDF file 356 KB / 1 pg
IP-MobileCast Introductory Offer for our Valued TracPhone V/V-IP series Owners PDF file 337 KB / 1 pg
TracPhone V7-IP "Get Broadband Onboard" Bundle Promotion PDF file 320 KB / 1 pg
Technical DocumentsFile Info
TECH NOTES - Understanding SATCOM Costs, Metered Plans - This paper presents a quick look at the usage costs for common tasks when utilizing a maritime SATCOM system, including downloading weather maps, or sending e-mails and photos. PDF file 146 KB / 1 pg

FAQ

A:
Absolutely. Each TracPhone V7-IP is capable of supporting up to 4 additional voice lines. To do so, you'll need to contact your local TracPhone V7-IP dealer to activate the additional lines and arrange for the installation of 1 or 2 additional multimedia terminal adapters (MTAs). Additional monthly service charges will apply.
A:

Are you a TracFone cell phone user who needs to activate your phone or buy more minutes/airtime?

We're sorry but you have us confused with another company. We are KVH Industries, the manufacturer of the award-winning line of TracPhone® global satellite communication systems. We have nothing to do with Tracfone cell phones, calling cards, etc. Tracfone products, including pre-paid cellular phones, calling cards, and pre-paid airtime are all offered by Tracfone National Pre-paid Wireless. Click here for Tracfone cell phone activations or to purchase additional minutes.

Do you need to activate a KVH TracPhone satellite communications system for use with mini-VSAT Broadband or Inmarsat service?

Activating your award-winning KVH TracPhone SATCOM system is an easy matter, regardless of what service you are using.

Are you a mini-VSAT Broadband subscriber? If yes, then click here for step-by-step instructions and all necessary forms to activate your mini-VSAT Broadband-compatible TracPhone system.

Are you an Inmarsat airtime subscriber? If yes, then click here for step-by-step instructions and all necessary forms to activate your Inmarsat-compatible TracPhone system.

A:
Available soon from KVH, the IP-MobileCast service which utilizes advanced multicasting technology, delivers content in the most economical and reliable way bringing movies, sports, world news, and news from home that your crew wants and also meets your vessel’s operational needs with chart deliveries, weather information, and more.
A:

TracPhone V11-IP - Dual-mode C-/Ku-band antenna for the ultimate in global VSAT connectivity – A 1.1 meter antenna with C-/Ku-band service

TracPhone V7-IP - Fully integrated, enterprise-grade solution for broadband connectivity and onboard network management from a 60 cm antenna with Ku-band service

TracPhone V3-IP - The world’s smallest maritime VSAT, with faster data speeds and lower airtime costs than competitors from a 37 cm antenna with Ku-band service

A:
Yes, the Integrated CommBox Modem (ICM) also serves as the onboard gateway to receive, cache, and distribute the exciting new applications and content from KVH’s new IP-MobileCast service delivered over the top of the vessel’s broadband plan.
View All

Highlights

Introductory IP-MobileCast Promotions Introducing the NEW mini-VSSAT Broadband Network

  • Supports upcoming IP-MobileCast service – multicasting delivery of movies, news, sports clips, and more directly to subscribing vessels
  • Always-on broadband connectivity and fully integrated network management 
  • Helps meet MLC-2006 crew welfare requirements with fast, affordable connectivity
  • Breakthrough new Integrated CommBox Modem (ICM) includes IP-enabled antenna control unit, built-in CommBox Network Manager, ArcLight® spread spectrum modem, Voice over IP (VoIP), Ethernet switch, and Wi-Fi capabilities – all in one 2U high belowdecks unit, for reliability, ease of use, and simplified onboard networking
  • No. 1 maritime VSAT network, mini-VSAT Broadband, now even better – with ArcLight’s new Variable Coding, Spreading, and Modulation (VCSM) technology for double the network capacity
  • High-performance antenna solution in an affordable yet rugged hardware package similar in size to FleetBroadband FB500, but with the speeds of VSATs more than six times its size
  • Modern, user-friendly browser-based user interface with iPhone® app
  • Data rates as fast as 1 Mbps ship-to-shore uploads, and 2 Mbps shore-to-ship downloads
  • Two integrated voice lines optimized for use with satellite services with expansion capability for up to nine concurrent voice lines
  • 3-axis gyro stabilized antenna with 4th axis of automatic skew adjustment tracks satellites from directly above the vessel on the equator to low on the horizon 
  • Affordable airtime rates with choice of fixed rate, seasonal, or per-megabyte plans

Featured Options

CommBox Network Manager Capabilities
TracPhone V7-IP’s Integrated CommBox Modem has a built-in CommBox Ship/Shore Network Manager so customers can add CommBox networking functionality with a subscription to a software bundle and without needing to purchase hardware.

  • Choose the Standard Bundle for:
    - QuickBasic: least cost routing, bandwidth management, onboard firewall
    - QuickWeb: web caching, web image compression and ad removal, URL and
       content filtering
  • Choose the Enterprise Bundle for:
    - QuickBasic: least cost routing, bandwidth management, onboard firewall
    - QuickWeb: web caching, web image compression and ad removal, URL and
       content filtering
    - QuickFile: automated file transfers, differential synchronization
    - QuickMail: mail server, web mail client, anti-spam and anti-virus filters
    - QuickCrew: roaming crew accounts, prepaid Internet and e-mail services

For more information, visit CommBox

GlobalCare Premium Support
While KVH offers the best standard warranty in the industry, we know some vessels and businesses have critical connectivity needs and, as a result, may want an added level of service and support. That’s why we offer the GlobalCare Premium Support Program for TracPhone V7-IP customers. Starting with 24/7/365 dedicated hotline numbers to the GlobalCare Center, and using a tiered service support system worldwide, GlobalCare guarantees your business a new level of support and responsiveness should you experience a technical issue.

IP-MobileCast Service – for Unmatched Content at Sea
Utilizing advanced multicasting technology, KVH’s soon-to-be-released IP-MobileCast content delivery service is the most economical and reliable way to bring movies, sports, world news, and news from home to crew members, and also meet vessel operational needs with chart delivers, weather information, and more. TracPhone V7-IP’s new ICM belowdecks unit will serve as the hub for receiving IP-MobileCast services on subscribing vessels; content can then be accessed by any onboard computer, set top box, or media player.

Iridium Pilot Optional Backup
Available for active mini-VSAT Broadband accounts, Iridium Pilot can be added as a secondary system providing pole-to-pole global coverage for data and voice. The Iridium Pilot hardware must be purchased in addition to selecting an Iridium OpenPort airtime plan. With Iridium Pilot onboard and interfaced with V7-IP for least cost routing, the vessel’s LAN and Wi-Fi networks will automatically switch from TracPhone V7-IP/mini-VSAT Broadband service to Iridium Pilot/Iridium OpenPort service when needed. See details in “Iridium Pilot Optional Backup System for TracPhone V-IP Series (pdf).”

Exclusive Technology

Enterprise-grade Ku-band VSAT Antenna
The TracPhone V7-IP is a breakthrough maritime satellite communications product designed for the broadband era and its requirements for onboard networking. Developed by KVH specifically for the industry-leading mini-VSAT Broadband network, TracPhone V7-IP uses a 60 cm-diameter antenna dish, in a 66 cm-diameter antenna unit. The 3-axis gyro-stabilized maritime VSAT antenna with a 4th axis of automatic skew adjustment boasts an extended elevation range of -24° to 119° ensuring that the antenna tracks satellites directly above the vessel to low on the horizon.

ArcLight® Technology
KVH’s mini-VSAT Broadband network takes a revolutionary approach to maritime satellite communications to maximize data and voice throughput while preventing interference to adjacent satellites. The network is based on ViaSat’s ArcLight Code Reuse Multiple Access (CRMA) spread spectrum technology, which significantly reduces contention issues, transmission delays, and offers more consistent speeds and shorter ping times resulting in faster web page loads compared to traditional Time Division Multiple Access (TDMA) technology relied upon by other VSAT networks.

Integrated CommBox Modem (ICM)
TracPhone V7-IP’s streamlined belowdecks unit includes an IP-enabled antenna control unit, built-in CommBox Network Manager, ArcLight spread spectrum modem, VoIP, Ethernet switch, and Wi-Fi capabilities all in one 2U box for faster, trouble-free installations and user experience.

IP-MobileCast Content Delivery Service
KVH’s soon-to-be-released IP-MobileCast service delivers large files, including electronic charts, weather forecasts, training videos, news, sports, IPTV, IP-radio, and premium movies. IP-MobileCast uses proprietary software that provides advanced error correction, compression, and validation of data integrity throughout the transmission from shore to ship for unparalleled reliability and efficiency. Shoreside servers encode files for transmission and queue them for multicast delivery “over the top” of the mini-VSAT Broadband network. The IP-MobileCast service’s patented Forward Error Correction (FEC) technology ensures that the CommBox servers on ships receive each file in perfect condition the first time it is transmitted. The unique FEC algorithms deliver the highest level of reliability by accommodating intermittent non-continuous transmission, which might happen when large transmissions are interrupted by prioritized network traffic or in very poor weather conditions.

End-to-end SATCOM Solution
Choosing mini-VSAT Broadband for satellite communications service provides a unique benefit: the reliability and simplicity of a one-stop solution. KVH operates the mini-VSAT Broadband satellite network, manufactures the TracPhone V-IP series antenna hardware, manages the airtime service, provides pre-sale and after-sale support, and can offer customized solutions and services every step of the way. The benefit: greater reliability, flexibility, quality and overall ease of use for the customer.

Satellite Coverage

The following satellite footprint information is intended as a general reference only. The satellite maps do not guarantee coverage and may change without notice. Also be aware that various conditions may cause signal quality to degrade along fringe coverage areas.

  • mini-VSAT Broadband Satellite Coverage Map
  • Testimonials

    "We selected the KVH mini-VSAT Broadband service after evaluating its performance on more than a dozen of our managed vessels. The small, relatively lightweight antennas are much easier to place, do not require a crane, and can offer a greater choice in finding a clear location to minimize obstructions by the ship’s superstructure."

    Neil Sayce, Managing Director SeaCom Electronics;
    V.Ships

     Read more customer testimonials

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