Kvh products
Enjoy Long-term Peace of Mind for Your TracVision

We know how important your KVH TracVision® satellite system is to you when you’re on the road. Now, with the KVH Platinum Protection Plan you can extend and enhance your product’s service and support coverage and receive “Platinum” attention if you ever need technical support or service on your KVH product.1

The Platinum Protection Plan is available for these TracVision systems:

SYSTEM TYPE PRODUCTS AVAILABLE
Land Mobile R6DX, R6ST, R6
R5SL, R5, R4SL, R4, L3, S3
Automotive A7, A5


As a member of the KVH Platinum Protection Plan, you will enjoy these valuable benefits:

  1. Extend your TracVision warranty for two more years
  2. Enjoy toll-free technical and repair support with "FastTrack" response
  3. Receive "FastTrack" product repair or replacement
  4. Free shipping if product needs to be repaired or replaced
  5. Access to special product upgrade offers
  6. Purchasing the Platinum Protection Plan is easy


Extend your TracVision warranty for two more years!

The Platinum Protection Plan adds two years to the parts and factory labor warranties on your automotive or land mobile TracVision*. Invest now to save later - the Platinum Protection Plan pays for itself immediately if you ever need service outside the standard warranty period. And for added security, your extended warranty is secured by Banker's Warranty Group. back to top

Starting at the purchase date of your product, coverage is as follows:

Warranty Chart

* from date of purchase of TracVision Product

Enjoy toll-free technical and repair support with "FastTrack" response

To ensure Platinum Protection Plan Members get the fastest and easiest service possible, we provide an exclusive toll-free number and expedited service. Simply by providing your Platinum Protection Plan policy number over the phone, you'll move to the head of the line and be connected to the next available technical support or repair department representative. back to top

Receive "FastTrack" expedited product repair or replacement

We guarantee expedited service for Platinum Protection Plan members should your TracVision system ever require factory repair or replacement. The moment your product enters our factory, it will move to the head of the line so it will be repaired and returned to you as quickly as possible. back to top

Free shipping for factory repairs or replacement

As a bonus for Platinum Protection Plan members, KVH offers free shipping to and from the factory in the unlikely event your TracVision needs to be returned for repair! Under the terms of KVH’s standard warranty, customers are responsible for the cost of shipping products in need of repair to KVH while KVH covers the cost of return shipping. However, as a Platinum Protection Plan member, your shipping to and from KVH will be covered, a huge savings for you. back to top

Access to special product upgrade offers

KVH may, on occasion, make special offers available exclusively to Platinum Protection Plan members for reduced-cost upgrades to your TracVision system. Taking advantage of these offers will save you money and equip you with a more advanced TracVision!

Purchasing the KVH Platinum Protection Plan is easy

TracVision Model 2-yr Extended Warranty
Stationary Systems
(R4SL, R4, S3)
$299
In-motion Systems
(A7, A5, R6DX, R6ST, R6, R5SL, R5, L3)
$399

It's easy to purchase KVH’s Platinum Protection Plan. The Platinum Protection Plan may be purchased anytime during the first year of the manufacturer’s warranty:

Call our Platinum Protection Plan Customer Service Department at: 1-866-907-4389 (toll-free) (M-F 8:30 am - 5:00 pm ET)

Sign up for the Platinum Protection Plan today to protect your TracVision with the most comprehensive coverage from KVH, the world’s leading mobile satellite TV system provider!

1 Terms and conditions on standard manufacturer’s warranty apply. Standard manufacturer’s warranty and Platinum Protection Program coverage are nontransferable. The Platinum Protection Plan is not available for residents of Virginia.

The KVH Platinum Protection Plan is only available for new products or older systems when you enroll within the first year of the manufacturer's warranty.



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