TracPhone V3-IP

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Rugged Satellite Communications System for Mobile or Remote Field Operations
Add fast and reliable satellite communications to remote field operations, data vans, work trucks, and emergency vehicles with KVH’s small yet powerful 39 cm (15.5"), 11 kg (25 pound) TracPhone V3-IP antenna and the worldwide mini-VSAT Broadband network. TracPhone V3-IP is fully stabilized for convenient in-motion use. This Ku-band VSAT is designed with a rugged protective dome to withstand harsh conditions including dirt, debris, high wind, heavy rain, or snow. The mini-VSAT Broadband service provides fast Internet (downloads as fast as 2 Mbps) and extremely clear voice connections to ensure all communications get through the first time – whether it’s an e-mail containing the morning report or a critical phone call to keep operations going.

Breakthrough New Integrated CommBox Modem (ICM) for Ease of Use
Perfect for fast setup and “rig up, rig down” situations, the ICM includes everything needed in one streamlined box:

  • IP-enabled antenna control unit for all antenna functions
  • Built-in CommBox Network Manager for creating unique networks for field crew and other users
  • ArcLight® spread spectrum modem
  • Voice Over IP (VoIP), Ethernet switch, and Wi-Fi capabilities

With its easy installation, TracPhone V3-IP provides Internet and voice service within minutes of outfitting your vehicle or bringing the system to your remote site. TracPhone V3-IP and mini-VSAT Broadband: the ideal solution for the safety and communications needs of your critical operations.

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Options & Accessories

01-0335-11 : TracPhone V3-IP; 2-axis Ku-band Antenna; Rack-mountable Integrated CommBox Modem (ICM)

01-0335-13 : TracPhone V3-IP; 2-axis Ku-band Antenna; Rack-mountable Integrated CommBox Modem (ICM); White Baseplate

01-0357-01 : TracPhone V3-IP/Iridium Pilot SATCOM System Bundle


02-2103 :
IP-MobileCast Commercial Maritime Media Server; Complete with Intel-based microprocessor; 4 swappable hard drives using RAID technology for data protection; multiple Ethernet LAN ports for flexibility in networ

02-2104 : IP-MobileCast Superyacht Media Server; Complete with Intel-based microprocessor; 4 swappable hard drives using RAID technology for data protection; multiple Ethernet LAN ports for flexibility in network configu


72-0666 :
IP-MobileCast Set-top Box: Supports HDMI; includes remote control and HDMI cable; required for accessing content on Television sets


Accessories

72-0537-01 : Iridium Pilot; Optional Backup System for TracPhone V-Series

Specifications

Service Provider
mini-VSAT Broadband Service
Service
KVH mini-VSAT Broadband
Antenna Type
Ku-band
Belowdecks Equipment
Integrated CommBox Modem (ICM)

Service Coverage Area1

Seamless Worldwide Regions
Maximum Download Speed1
2 Mbps
Maximum Upload Speed1
128 Kbps
Billing Method

Metered (M)

Typical Cost per Minute for Voice (see rate sheet)

$0.49 USD

Antenna Dish Diameter
36.8 cm (14.5")
Antenna Unit Diameter x Height/Weight
39.4 cm (D) x 44.7 cm (h) / 11.3 kg
(15.5" (D) x 17.6" (h) / 25 lbs)
System Option: CommBox Software Bundles Available
Standard or Enterprise Packages - see “Featured Options” on product page for details
System Option: OneCare Premium Support Program
Available; see kvh.com/onecare for details
Alternate Antenna Unit Diameter x Height/Weight
49 cm (d) x 53 cm (h) / 13.6 kg
19" (d) x 21" (h) / 30 lbs
Elevation/Azimuth Range
7.5° to 75° / 720° rotation
Antenna Operating Temperature
-25°C to +55°C
(-13°F to +131°F)
Antenna Survival Temperature
-35°C to +70ºC
(-31°F to +158°F)
Heading Input
N/A
Antenna Unit Power
DC; provided by ICM
ICM (BDU): Dimensions
42.6 cm (l) x 41.4 cm (w) x 2U (h) (16.8" x 16.3" x 2U)
rack-mountable with optional mounting provisions2
ICM (BDU): Weight
5.1 kg (11.25 lbs)
ICM (BDU): Temperature
Operating: -15°C to 55°C (5°F to 131°F);
Survival: -15°C to 70°C (5°F to 158°F)
ICM (BDU): Input Power
100-240 VAC, 50-60 Hz auto switching, 1.6 A max
ICM (BDU): Data Interfaces
4 Ethernet: IEEE 802.3 10BASE-T/100BASE-TX, 100 Mbps; 1 Wi-Fi 802.11; 3 USB ports
ICM (BDU): Voice Interfaces
1 RJ11 port for VoIP services
Remote Support
N/A
Certification
Complies with the specifications of EC directive 1999/5/EC Radio & Telecommunications Terminal Equipment (R&TTE), per compliance with EC directive 2006/95/EC, EMC directive 2004/108/EC and IEC 301-427
Warranty
Comprehensive 2-year parts, 2-year labor warranty supported by KVH’s worldwide Certified Support Network (CSN)3

1 Published data speeds are maximum speeds and may vary in different regions and under different conditions.
2 Optional Belowdecks Mounting Case (KVH Part No. 72-0368) available for vessels without a rack.
3 Unless subject to in-country regulations. Restrictions apply. Visit www.kvh.com/warranty for details.

Brochures & Datasheets

Document File Info
BROCHURE - TracPhone V3-IP & V7-IP Commercial Land PDF file 2.9 MB / 3 pg
HANDOUT - Protect Your Oilfield Investments PDF file 926 KB / 1 pg
SPEC SHEET - TracPhone V3-IP - (Simplified Chinese) 2.2 MB / 2 pg
SPEC SHEET - TracPhone V3-IP - (Traditional Chinese) 2.3 MB / 2 pg
SPEC SHEET - TracPhone V3-IP - (Korean) 1.9 MB / 2 pg
SPEC SHEET - TracPhone V3-IP PDF file 2 MB / 2 pg
SPEC SHEET - TracPhone V3-IP - (Japanese) 2.1 MB / 2 pg
SPEC SHEET - TracPhone V3-IP - (EMEA) PDF file 2 MB / 2 pg
mini-VSAT Broadband Available Area/City Codes List - Enhanced Voice Service PDF file 299 KB / 5 pg

FAQ

A:

No, Operating Support - Technical Assistance is an extension to a customer’s airtime service subscription and is mandatory. This means that a subscriber must select one option from three Technical Assistance Package’s that are designed to deliver the comprehensive support the customer requires.

A:

First let’s do the data usage calculation to understand the requirement based on this example.  With an average download speed of 64 Kbps for one hour you would consume 28.8MB (64 Kbps x 60 sec/min x 60 min/hour)/(8 bits/byte) = 28.8MB.  With a two hour 15MB trigger BMC for the FX 1 plan a customer would trigger BMC in the first ½ hour of the download.  For the remainder of time, once BMC triggered you would be reduced to a speed of 32 Kbps (see chart above) for that two hour window.  Therefore if this is a typical scenario for this vessel then a different plan or a monthly BMC option should be considered.

Let’s try an FX 2 plan and see if that is the right plan using the same scenario.  The FX 2 plan has a two hour BMC trigger of 30MB.  In the example above the download consumed 28.8MB in an hour at an average speed of 64 Kbps, which would not have triggered BMC.

A:

The customer would give KVH a purchase order and KVH will work with the customer to schedule the work.


A:

No. Professional Services is now named Application Engineering and Field Services is now named Solution Deployment.  There are no changes to the Professional Services or Field Services organizations just a name change.  What they have been delivering and providing remains the same.

  • OneCare – Application Engineering:
    • KVH works to leverage its catalog of proven solutions to minimize the amount of application engineering; however any custom work will be priced out based on the defined scope of work
    • Application Engineering still provides:
    • Pre-sales solution consulting
    • Pre-deployment activities
    • Post-deployment support
    • OneCare – Solution Deployment Options:
      • Local standard installation as quoted by Certified Support Network partner
      • Complex solution deployment quoted by KVH at customer request
      • Global fleet fit up coordination, leveraging onboard partner capabilities, quoted by KVH at customer request
View All

Highlights

  • Ultra-compact Ku-band VSAT system, and extensive worldwide mini-VSAT Broadband network
  • Breakthrough new Integrated CommBox Modem (ICM) includes IP-enabled antenna control unit, built-in CommBox Network Manager, ArcLight® spread spectrum modem, Voice Over IP (VoIP), Ethernet switch, and Wi-Fi capabilities
  • Download speeds as fast as 2 Mbps at only $0.99 or less per MB
  • Crystal-clear phone calls worldwide at only $0.49 per minute
  • Complete end-to-end solution with one provider for antenna system hardware, satellite network, airtime plans, 24/7/365 support
  • Rugged, high-performance design with superior tracking and stabilization that locks onto the satellite and doesn’t lose signal 
  • Simplest installation and fastest activation in the industry


Featured Options

CommBox Network Manager Capabilities
TracPhone V3-IP’s breakthrough Integrated CommBox Modem (ICM) has a CommBox Network Manager built in so customers can add CommBox networking functionality by simply activating the CommBox software bundle of their choice. 
  • Choose the Standard Bundle for: 
    - QuickBasic: least cost routing, bandwidth management, onboard firewall
    - QuickWeb: web caching, web image compression and ad removal, URL and
       content filtering 
  • Choose the Enterprise Bundle for:
    - QuickBasic: least cost routing, bandwidth management, onboard firewall
    - QuickWeb: web caching, web image compression and ad removal, URL and
       content filtering
    - QuickFile: automated file transfers, differential synchronization
    - QuickMail: mail server, web mail client, anti-spam and anti-virus filters
    - QuickCrew: roaming crew accounts, prepaid Internet and e-mail services

To find out more about the features of CommBox, click here.

GlobalCare Premium Support 
While KVH offers the best standard warranty in the industry, we know first responders have critical connectivity needs and, as a result, may want an added level of service and support. That’s why we offer the GlobalCare Premium Support Program for TracPhone V3-IP customers. Starting with 24/7/365 dedicated hotline numbers to the GlobalCare Center, and using a tiered service support system worldwide, GlobalCare guarantees your forces a new level of support and responsiveness should you experience a technical issue.

Virtual "Local" Numbers
The mini-VSAT Broadband voice service offers a cost-saving option – virtual “local” phone numbers. With this featured option, you may assign up to 5 virtual numbers to your TracPhone V3-IP phone line with calling codes specific to the states or countries of your choice. Share these numbers with your contacts and they’ll avoid long-distance or international calling charges when calling you, regardless of where your vehicles are operating. Contact KVH’s airtime services group for details.

Complementary Systems
Looking for a complementary, in-motion satellite TV system or live news and entertainment on the move? KVH's low-profile TracVision A7 and TracVision R6DX offer outstanding live satellite TV for vehicles ranging from SUVs to recreational vehicles, coaches, and mobile command centers.



Exclusive Technology

Ultra-compact VSAT Antenna
The TracPhone V3-IP is a breakthrough satellite communications product designed for the broadband era and its requirements for onboard networking. Developed by KVH specifically for the industry-leading mini-VSAT Broadband network, TracPhone V3-IP uses a 37 cm (14.5 inch) diameter antenna dish, in a 39 cm (15.5 inch) diameter antenna unit.

Integrated CommBox Modem (ICM)
TracPhone V3-IP’s breakthrough new streamlined ICM includes an IP-enabled antenna control unit, built-in CommBox Network Manager, ArcLight spread spectrum modem, Voice Over IP (VoIP), Ethernet switch, and Wi-Fi capabilities all in a compact 2U unit for faster, trouble-free installations and better user experience.

ArcLight® Technology
KVH’s mini-VSAT Broadband network takes a revolutionary approach to satellite communications to maximize data and voice throughput while preventing interference to adjacent satellites. The network is based on ViaSat’s ArcLight Code Reuse Multiple Access (CRMA) spread spectrum technology, which significantly reduces contention issues, transmission delays, and offers more consistent speeds and shorter ping times resulting in faster web page loads compared to traditional Time Division Multiple Access (TDMA) technology relied upon by other VSAT networks.

End-to-end SATCOM Solution
The mini-VSAT Broadband service and KVH TracPhone V-series antennas are the only end-to-end satellite communications solutions from a single provider; KVH manufactures the TracPhone V-series antenna hardware, operates the mini-VSAT Broadband network, manages the airtime, and provides 24/7/365 after-sale support. The benefit: greater reliability, flexibility, quality, and overall ease of use for the customer.



Satellite Coverage

The following satellite footprint information is intended as a general reference only. The satellite maps do not guarantee coverage and may change without notice. Also be aware that various conditions may cause signal quality to degrade along fringe coverage areas.

 mini-VSAT Broadband Satellite Coverage Map



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