TracPhone V11-HTS

TracPhone V11-HTSTracPhone V11-HTSTracPhone V11-HTS and ICMcommercial ship with TracPhone V11-HTSCommercial ship crew member using tablet
Product Images: Previous ImageNext Image
TracPhone HTS-series Interactive Brochure

Requires latest Flash Player

TracPhone V11-HTS – transforming business at sea with high speed and expanded coverage

The 3-axis, gyro-stabilized TracPhone V11-HTS 1-meter antenna offers KVH’s fastest speeds on the No. 1 maritime VSAT network – mini-VSAT Broadband. This comprehensive SATCOM solution includes:

  • A high-speed global network that delivers data speeds as fast as 20/3 Mbps (down/up) worldwide
  • KVH’s advanced managed HTS network with 272 million square kilometers (105 million square miles) of KVH’s industry-leading Ku-band VSAT coverage, plus C-band for superior reception in extreme weather and expanded global coverage in Northern and Southern latitudes
  • Exclusive dual-channel configuration that offers both a high-speed and an unlimited use data channel simultaneously through unique hybrid airtime plans

E-mail this page
Indicates a required field
  Yes
  No

Specifications

Service Provider
mini-VSAT Broadband Service with HTS
Service
KVH mini-VSAT Broadband HTS
Antenna Type
Dual-mode
Ku/C-band
Belowdecks Equipment
Integrated CommBox Modem (ICM)

Service Coverage Area1

Global except Arctic Regions
Maximum Download Speed1
20 Mbps
Maximum Upload Speed1
3 Mbps
Billing Method
High Speed (HS),
Unlimited Use (UL)
Typical Cost per Minute for Voice (see rate sheet)
Starting at $0.05/min USD
Antenna Dish Diameter
1.1 m (42.5")
Antenna Unit Diameter x Height/Weight
1.2 m (D) x 1.4 m (h) / 109 kg
(48.8" (D) x 57.3" (h) / 240 lbs)
System Option: CommBox Software Bundles Available
Standard or Enterprise Packages - see “Featured Options” on product page for details
System Option: Built-in Crew Calling Gateway
Available; contact Airtime Services for details
System Option:
IP-MobileCast Services

Available; contact KVH for details

System Options UCH-250 Fax Server
For enterprise-grade faxing over IP (P/N 19-0520); contact KVH for details
System Option: OneCare Premium Support Program
Available; see kvh.com/onecare for details
System Option: Iridium Pilot Secondary System
Available
(P/N: 72-0537-01); see “Featured Options” for details
IP-MobileCast Packages & Independent Channels Available
Bronze, Silver, Gold & Platinum Packages include MOVIElink, TVlink, NEWSlink PRINT & MUSIClink.
Channels: NEWSlink PRINT, NEWSlink TV, SPORTSlink & EVENTlink
MSRP (USD)

$74,995

Ask about AgilePlans – No Commitment, Connectivity as a Service and Attractive Leasing Options Available
Contact for Details
IP-MobileCast Operations Packages Available

TRAININGlink, FORECASTlink, CHARTlink

Elevation/Azimuth Range
-24° to +119° / 720° rotation
Antenna Operating Temperature
-30°C to +55°C
(-22°F to +131°F)
Heading Input
NMEA 0183 magnetic or true heading
Antenna Unit Power

100-240 VAC, 50-60 Hz auto switching, 650 watts; provided at the dome

ICM (BDU): Dimensions
42.6 cm (l) x 41.4 cm (w) x 2U (h) (16.8" x 16.3" x 2U)
rack-mountable with optional mounting provisions2
ICM (BDU): Weight
5.1 kg (11.25 lbs)
Warranty
Comprehensive 2-year parts, 2-year labor warranty supported by KVH’s worldwide Certified Support Network (CSN)3
ICM (BDU): Temperature
Operating: -15°C to 55°C (5°F to 131°F);
Survival: -15°C to 70°C (5°F to 158°F)
ICM (BDU): Input Power
100-240 VAC, 50-60 Hz auto switching, 1.6 A max
ICM (BDU): Data Interfaces
4 Ethernet: IEEE 802.3 10BASE-T/100BASE-TX, 100 Mbps; 1 Wi-Fi 802.11; 3 USB ports
ICM (BDU): Voice Interfaces
1 RJ11 port for VoIP services
Remote Support
Integrated GPRS modem for access by KVH technical support
Certification

Complies with the essential requirements of Radio Equipment Directive 2014/53/EU, which includes the safety objectives set out in Low Voltage Directive 2014/35/EU and an adequate level of electromagnetic compatibility as set out in EMC Directive 2014/30/EU

Package –
Bronze Package
(Available on the V3-IP, V7-IP, and V11-IP)

Available

Package –
Silver Package
(Available on the V7-IP and V11-IP)

Available

Package –
Gold Package
(Available on the V7-IP and V11-IP)

Available

Package –
Platinum Package
(Available on the V7-IP and V11-IP)

Available

Independent Channel –
NEWSlink TV
(May be purchased with or without a package)

Available

Independent Channel –
NEWSlink Premium Channel: CNN News
(May be purchased with or without a package)

Available

Independent Channel –
NEWSlink Premium Channel: BBC News
(May be purchased with or without a package)

Available

Independent Channel –
SPORTSlink
(May be purchased with or without a package)

Available

Special Event Channel –
SPORTSlink Special Events
(Requires subscription to any Package or Independent Channel)

Available


* Euroconsult, March 2018, market share VSAT units
1 Published data speeds are maximum speeds and may vary in different regions and under different conditions.
2 Optional Belowdecks Mounting Case (KVH Part No. 72-0368) available for vessels without a rack.
3 Unless subject to in-country regulations. Restrictions apply. Visit www.kvh.com/warranty for details.

Additional Documents, Forms & Pricing

Airtime Rates and FeesFile Info
AgilePlans Airtime Rate Sheet PDF file 960 KB / 2 pg
KVH mini-VSAT Broadband Crew Calling Dialing Instructions, Zone Listings, and Rates PDF file 2 MB / 16 pg
TracPhone V11/V11-IP/V11-HTS & V7/V7-IP/V7-HTS – Enhanced Voice Service Long Distance Rate Sheet PDF file 680 KB / 6 pg
TracPhone V11-HTS Commercial Airtime Rate Sheet PDF file 406 KB / 2 pages
Case StudiesFile Info
CASE STUDY - mini-VSAT Broadband Helps DSD Shipping Decrease SATCOM Costs, Increase Capacity - U.S. Format US (English) PDF file 438 KB / 2 pg
CASE STUDY - mini-VSAT Broadband Helps DSD Shipping Decrease SATCOM Costs, Increase Capacity - A4 Format US (English) PDF file 390 KB / 2 pg
CASE STUDY - Nordic Maritime Singapore Relies on mini-VSAT Broadband for Operations and Crew Morale - A4 format European English Translation PDF file 398 KB / 2 pg
CASE STUDY - Nordic Maritime Singapore Relies on mini-VSAT Broadband for Operations, Crew Morale - U.S. format US (English) PDF file 442 KB / 2 pg
CASE STUDY - Nordic Tankers A/S chooses mini-VSAT Broadband service to improve business communications and increase crew services - A4 format European English Translation PDF file 413 KB / 2 pg
CASE STUDY - Nordic Tankers A/S chooses mini-VSAT Broadband service to improve business communications and increase crew services - U.S. format US (English) PDF file 413 KB / 2 pg
CASE STUDY - Seacat Services Sets a Higher Standard for Wind Farm Support Vessels with Affordable, Reliable SATCOM - A4 format PDF file 1.5 MB / 4 pg
CASE STUDY - Simonsen Chooses KVH’s TracPhone V7 to Cut Costs for Commercial Operations and Improve Crew Welfare on Chemical Tankers - A4 format European English Translation PDF file 495 KB / 2 pg
CASE STUDY - TracPhone V7 and mini-VSAT Broadband help Vadero cut costs, enable future crew communications - A4 format European English Translation PDF file 490 KB / 2 pg
CASE STUDY - TracPhone V7 and mini-VSAT Broadband help Vadero cut costs, enable future crew communications - U.S. format US (English) PDF file 490 KB / 2 pg
CASE STUDY - Trident Seafoods Chooses mini-VSAT Broadband for Fishery Management - U.S. format US (English) PDF file 400 KB / 2 pg
CASE STUDY - Trident Seafoods Chooses mini-VSAT Broadband for Fishery Management - A4 format US (English) PDF file 344 KB / 2 pg
CASE STUDY - Trident Seafoods escolhe o mini-VSAT Broadband da KVH para suportar programas de gestão de pesca baseados na Web - (Portuguese) PDF file 410 KB / 2 pg
CASE STUDY - Trident Seafoods Selecciona el mini-VSAT de Banda Ancha de KVH Para dar Soporte a Los Programas de Gestión de Pesca Basados en Web - (Spanish) PDF file 377 KB / 2 pg
FormsFile Info
Account Administration Form PDF file 164 KB / 1 pg
INSTALLATION CHECKLIST - TracPhone V11-HTS PDF file 10.8 MB / 62 pages
IP-MobileCast Activation Service Order - Commercial Maritime Vessels PDF file 162 KB / 2 pg
KVH OneCare Extended Warranty Service Order PDF file 257 KB / 2 pg
KVH TracPhone V11-HTS/V7-HTS and TracPhone V/V-IP Series Airtime Activation Service Order & Product Registration – Commercial PDF file 1.5 MB / 21 pg
Policies and AgreementsFile Info
AgilePlans by KVH - Standard Installation Terms and Conditions PDF file 40 KB / 2 pg
Airtime Rate Plan Change/Suspension Policies – HTS-series PDF file 70 KB / 1 pg
Declaration of Conformity - Asbestos Free Construction PDF file 220 KB / 1 pg
Declaration of Conformity - Product Asbestos Free Excel Document 32 KB / 1 pg
KVH Industries, Inc. OneCare 2 Year/2 Year Limited Warranty Statement With Extended Warranty Option PDF file 53 KB / 2 pg
KVH Master Services Agreement PDF file 223 KB / 8 pg
Professional Services Standard Terms and Conditions PDF file 56 KB / 2 pg
PromotionsFile Info
Special Offer: Upgrade from TracPhone V/VIP-series to V7HTS/V11HTS, Get $5000 Cash Back PDF file 344 KB / 2 pg
Special Offer: Upgrade from Competitive 1-m VSAT Systems, Get $5000 Cash Back PDF file 453 KB / 2 pg

FAQ

A:

Yes.  As part of the new OneCare service the KVH mini-VSAT Standard Warranty increases to 2 Year Parts/2 Year Labor for mini-VSAT Broadband products.  Note that it’s now 2 year labor and not 1 year as in the past


A:

Extended-standard warranty coverage must be in place before a customer can purchase a Global Technical Assistance package.  

A:

Only FX plans are subject to BMC.  There are no protocol, application restrictions or speed controls for OP and Metered plans, unless you choose to activate the background data management option, which directs "bulk transfer" (e.g., software updates) and "network storage" (e.g., syncing with Apple iCloud, Google Drive, or Dropbox) applications into a 16 Kbps "trickle" channel to help minimize unintended data use.

A:

For customers with older antennas KVH is offering the below trade in value for V3 and V7 VSAT units: 

A:
Yes. These myKVH tools are for mini-VSAT Broadband only today. Usage on Fleet Broadband, TracPhone Fleet One and Iridium are not displayed or controlled via myKVH tools today. KVH Professional Services can work with you to design a solution for other carriers such as Fleet Broadband and Iridium.
View All

Highlights

KVH TracPhone V11-HTS AgilePlans by KVH

  • Rugged, marine-grade system housed in dome measuring, 1.2 m D x 1.4 m h (48.8" D x 57.3" h) / 109 kg (240 lbs)
  • Automatic, seamless switching between Ku/C-band for redundant communications, superior reception in extreme weather and expanded coverage in Northern and Southern latitudes
  • State-of-the-art hardware for exceptional reliability and tracking even in rough seas
  • New, flexible airtime options
  • Powerful smart data tools
  • Exclusive 6-Level Cybersecurity Program for network and system protection plus the KVH Videotel™ “Cybersecurity Safety at Sea” training program
  • Greater resilience to weather and rain fade than Ka-Band services
  • Crystal clear, prioritized VoIP service for exceptional call quality; system also supports Wi-Fi Calling via compatible cell phones1
  • Automatic, fast switching among the network’s worldwide, redundant beams, ensuring seamless and reliable communications

1Requires Wi‑Fi Calling support via your cell phone service provider.



Featured Options

The Powerful Integrated CommBox Modem (ICM)

The powerful Integrated CommBox Modem (ICM) with its high-throughput modem, Voice over IP (VoIP) adapter, versatile CommBox™ network management software, and built-in Wi-Fi and Ethernet is the streamlined all-in-one belowdecks unit that drives the TracPhone V11-HTS.

Improved Performance through Proactive Monitoring

The TracPhone V11-HTS system’s integrated IoT functionality reports daily on 95+ key performance indicator. KVH engineers and support specialists can then respond proactively to optimize your system’s performance so you operate at peak efficiency while on the water.

KVH OneCare™ Global Support Program

Our global support program protects your VSAT investment and helps you gain a competitive edge. With KVH OneCare you enjoy the maritime industry’s most comprehensive array of services including:

  • Application Engineering, Solution Deployment, and Operating Support for the life of your product.
  • A 2-year parts & labor warranty along with the option to extend warranty coverage to as many as 5 years.

Learn more about KVH OneCare

IP-MobileCast Service – for Unmatched Content at Sea

Utilizing advanced multicasting technology, KVH’s IP-MobileCast content delivery service is the most economical and reliable way to bring movies, sports updates, world news, and news from home to crew members, and also meet vessel operational needs with delivery of charts, weather information, training and more. TracPhone V11-HTS’s ICM belowdecks unit serves as the hub for receiving IP-MobileCast services on subscribing vessels; content can then be accessed by any onboard computer, set top box, or personal devices. A media server is required for digital rights managed content, i.e. movies, TV, and music.

Global Static IP Addresses

KVH’s global private terrestrial network links all mini-VSAT Broadband teleports worldwide, allowing for more robust malware and threat detection and enhanced network security. Sign up for a single public IP address for secure addressability to your onboard system from the Internet.

Learn more about Global Static IP Addresses

Virtual "Local" Numbers

The KVH mini-VSAT Broadband voice service offers a fantastic cost-saving option – virtual “local” phone numbers. For an additional fee, you may assign up to five virtual local phone numbers to the phone line. Each of these numbers can be set up with a different country code and area/city code, allowing people on shore within those regions to avoid international or long-distance charges when they call you when onboard.

Premium KVH Vessel Tracking Service

Gain immediate access to up to a year of vessel and fleet track history along with latest position and weekly position reports. In-app purchase only $49 USD per month per vessel and available via the secure myKVH Portal's mini-VSAT Manager.

Learn more about Vessel Tracking



Exclusive Technology

Global Connections, Unmatched Speed

The mini-VSAT Broadband HTS network offers 272 million square km (105 million square miles) of Ku-band coverage. Enjoy global connections and unmatched speed using new, next-generation high-throughput satellites (HTS) from Intelsat and additional capacity from SKY Perfect JSAT, all integrated within the Intelsat Flex Maritime platform. Plus, you get greater resilience to weather and rain fade than with Ka-band services.

Precision Management of Your Data

The secure myKVH™ portal and mini-VSAT Manager suite of tools gives you complete visibility of and control over operational and crew data usage with customizable usage alerts, detailed usage reports, data allocation for users onboard, and built-in data shaping to limit unintended data consumption.

Learn more about mini-VSAT Manager



[X] Close

Oops! You must be logged in to access this information.

Please log in or create an account to receive access to complete information about KVH’s award-winning products and services, including quick and easy downloads of KVH support documentation. It's free and easy and gives you access to the latest info on all of KVH's products.