Crew Calling Gateway

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Offer your crew and charter guests affordable voice connections using KVH’s exclusive crew calling system! With the addition of the dedicated Crew Calling Gateway, you equip your mini-VSAT Broadband system with a separate voice telephone line exclusively for crew and passenger use. Charter guests and your crew will be able to place calls anywhere in the world using the Crew Calling phone while crew usage is tracked separately from your TracPhone V7 system’s standard voice usage for easy service management and tracking. Plus, since crew members and passengers pre-pay for the minutes they use on the Crew Calling phone, you won’t see any extra charges on your airtime bill! KVH’s Crew Calling Gateway system allows you to build crew morale and increase customer satisfaction conveniently via mini-VSAT Broadband!

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Additional Documents, Forms & Pricing

Airtime Rates and FeesFile Info
KVH mini-VSAT Broadband Crew Calling Dialing Instructions, Zone Listings, and Rates PDF file 634 KB / 13 pg
FormsFile Info
Account Administration Form PDF file 164 KB / 1 pg
IP-MobileCast Activation Service Order - Superyachts, Yachts & Boats Under Charter PDF file 139 KB / 2 pg
KVH mini-VSAT Broadband Airtime Activation Service Order – Leisure PDF file 1.5 MB / 19 pg
KVH OneCare Extended Warranty Service Order PDF file 257 KB / 2 pg
Policies and AgreementsFile Info
Declaration of Conformity - Asbestos Free Construction PDF file 220 KB / 1 pg
Declaration of Conformity - Product Asbestos Free Excel Document 32 KB / 1 pg
KVH Industries, Inc. OneCare 2 Year/2 Year Limited Warranty Statement With Extended Warranty Option PDF file 38 KB / 2 pg
KVH Master Services Agreement PDF file 223 KB / 8 pg
Professional Services Standard Terms and Conditions PDF file 56 KB / 2 pg
Price ListsFile Info
mini-VSAT Broadband Hardware/Software Bundle Price Sheet PDF file 122 KB / 1 pg
PromotionsFile Info
Upgrade Your TracPhone V-IP/V-series System to a TracPhone V7-HTS PDF file 297 KB / 2 pg
Technical DocumentsFile Info
TECH NOTES - Understanding SATCOM Costs, Metered Plans - This paper presents a quick look at the usage costs for common tasks when utilizing a maritime SATCOM system, including downloading weather maps, or sending e-mails and photos. PDF file 138 KB / 1 pg



Only FX plans are subject to BMC.  There are no protocol, application restrictions or speed controls for OP and Metered plans.


Yes! All Open and Metered Plans deliver data at the network’s highest speeds, at a lower cost – 40% LESS expensive than our previous plans for the same amount of data at 50% higher speeds (Savings will vary based on selected plan).


The following are the trigger guidelines for BMC:

BMC Trigger Guidelines

When a terminal has triggered BMC only data is affected. Voice is not affected and VoIP MBs do not contribute to BMC triggers.

  • Unrestricted access to all applications and protocols
  • Prioritization of the subscriber’s traffic on the network with “Business Class Service”
  • Large data allowances with flexible, affordable additional gigabyte top-offs for use beyond standard monthly bundles
  • Seasonal Plans available for a 50% premium on monthly rate with $195/month charge for idle months
  • 2 phone lines available for TracPhone Enhanced Voice Service
Key Features OP Plans
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  • Includes Crew Calling Gateway compatible with your choice of phones
  • Tracked separately from standard mini-VSAT Broadband voice usage
  • Calls made using unique account and PIN purchased by crew
  • Crew Calling Phone allows crew to place calls anywhere in the world1
  • Offering access to this service is simple: Purchase $25 or $100 mini-VSAT Broadband Crew Calling cards for resale2, or minimize your administrative needs and allow the crew to use the crew calling phone to buy minutes directly from KVH Industries using their credit card.3

1 Incoming calls to crew members are not permitted with the Crew Calling Gateway.
2 Volume discounts available on $25 and $100 cards. Contact KVH or your KVH dealer/distributor for details.
3 Non-denominational cards provided with system; additional cards available; contact KVH Sales for details.

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