TracPhone V7-IP

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Rugged 3-axis VSAT for Reliable SATCOM on the Move (SOTM)
Meet the challenge of mission-critical and emergency response work by choosing the Ku-band TracPhone V7-IP with mini-VSAT Broadband service. With reliable Internet and voice services, your team can focus on their work, whether it is a time-critical emergency scene or military/border security operations. TracPhone V7-IP and mini-VSAT Broadband provide high-quality broadband data connections and multiple lines of enhanced voice service optimized for satellite communications. The 3-axis stabilized antenna locks onto Ku-band satellites everywhere your vehicles travel. The advanced spread spectrum technology enables:

  • Compact, rugged hardware design – With a 60 cm (24 inch) diameter antenna, TracPhone V7-IP is 85% smaller in volume than standard VSAT systems, and fully enclosed so antenna is protected from dust, dirt, and weather 
  • Fast data rates, and affordable airtime rates and flexible plans

New Integrated CommBox Modem (ICM) for Ease in Creating Secure Networks
The TracPhone V7-IP includes the Integrated CommBox Modem (ICM), a streamlined control unit for easy installations and fast activation so you can quickly deploy SATCOM on the Move. In one single, 2U-high unit, the ICM includes:

  • IP-enabled antenna control unit for all antenna functions
  • Built-in CommBox Network Manager – for ease in creating secure networks for filing reports from the scene and efficiently running software applications 
  • ArcLight® spread spectrum modem 
  • Voice over IP (VoIP), Ethernet switch, and Wi-Fi capabilities

End-to-end Solution from One Provider Ensures Reliability
KVH has created a turnkey solution – the company designs and manufactures the TracPhone antenna hardware, operates the mini-VSAT Broadband satellite network, manages the airtime, and offers 24/7/365 after-sale support.

The TracPhone V7-IP with ICM is controlled by the Export Administration Act of 1979, as amended (Title 50, USC App 2401 et seq.) and its implementing regulations, the Export Administration Regulations, 15 CFR 730 et seq. Diversion contrary to U.S. law is prohibited.


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Options & Accessories

01-0283-15 : TracPhone V7-IP; HTS-READY 3-axis Ku-band Antenna; Rack-mountable Integrated CommBox Modem (ICM)

01-0361 : TracPhone V7-IP; HTS-READY 3-axis Ku-band Antenna in TracVision TV8 dome; Rack-mountable Integrated CommBox Modem (ICM)


02-2103 :
IP-MobileCast Commercial Maritime Media Server; Complete with Intel-based microprocessor; 4 swappable hard drives using RAID technology for data protection; multiple Ethernet LAN ports for flexibility in networ

02-2104 : IP-MobileCast Superyacht Media Server; Complete with Intel-based microprocessor; 4 swappable hard drives using RAID technology for data protection; multiple Ethernet LAN ports for flexibility in network configu


19-0520 :
On-Go Universal Communication Hub (note: Service Requires $45/month service fee)


72-0501-01 :
Matching Dome Kit to place TracVision TV6/HD7 system into a TracPhone

72-0666 : IP-MobileCast Set-top Box: Supports HDMI; includes remote control and HDMI cable; required for accessing content on Television sets


Accessories

72-0537-01 : Iridium Pilot; Optional Backup System for TracPhone V-Series

Specifications

Service Provider
mini-VSAT Broadband Service
Service
KVH mini-VSAT Broadband
Antenna Type
Ku-band
Belowdecks Equipment
Integrated CommBox Modem (ICM)

Service Coverage Area1

Seamless Worldwide Regions
Maximum Download Speed1

3 Mbps

Maximum Upload Speed1

512 Kbps

Billing Method

Open (OP),

Metered (M),

Fixed (FX)

Typical Cost per Minute for Voice (see rate sheet)
Starting at $0.05 USD (speed-based plans)
$0.49 USD (metered plans)
Antenna Dish Diameter
60 cm (24")
Antenna Unit Diameter x Height/Weight
66.3 cm (D) x 79.2 cm (h) / 26.1 kg
(26.1" (D) x 31.2" (h) / 57.6 lbs)
System Option: CommBox Software Bundles Available
Standard or Enterprise Packages - see “Featured Options” on product page for details
System Option: OneCare Premium Support Program
Available; see kvh.com/onecare for details
Alternate Antenna Unit Diameter x Height/Weight
N/A
Elevation/Azimuth Range
-24° to 119° / 720° rotation
Antenna Operating Temperature
-30°C to +55°C
(-22°F to +131°F)
Antenna Survival Temperature
-35°C to 70ºC
(-31°F to 158°F)
Heading Input
NMEA 0183 magnetic or true heading
Antenna Unit Power
DC; provided by ICM
ICM (BDU): Dimensions
42.6 cm (l) x 41.4 cm (w) x 2U (h) (16.8" x 16.3" x 2U)
rack-mountable with optional mounting provisions2
ICM (BDU): Weight
5.1 kg (11.25 lbs)
ICM (BDU): Temperature
Operating: -15°C to 55°C (5°F to 131°F);
Survival: -15°C to 70°C (5°F to 158°F)
ICM (BDU): Input Power
100-240 VAC, 50-60 Hz auto switching, 1.6 A max
ICM (BDU): Data Interfaces
4 Ethernet: IEEE 802.3 10BASE-T/100BASE-TX, 100 Mbps; 1 Wi-Fi 802.11; 3 USB ports
ICM (BDU): Voice Interfaces
1 RJ11 port for VoIP services
Remote Support
Integrated GPRS modem for access by KVH technical support
Certification
Complies with the specifications of EC directive 1999/5/EC Radio & Telecommunications Terminal Equipment (R&TTE), per compliance with EC directive 2006/95/EC, EMC directive 2004/108/EC and IEC 301-427
Warranty
Comprehensive 2-year parts, 2-year labor warranty supported by KVH’s worldwide Certified Support Network (CSN)3

1 Published data speeds are maximum speeds and may vary in different regions and under different conditions.
2 Optional Belowdecks Mounting Case (KVH Part No. 72-0368) available for vessels without a rack.
3 Unless subject to in-country regulations. Restrictions apply. Visit www.kvh.com/warranty for details.

FAQ

A:

No, Operating Support - Technical Assistance is an extension to a customer’s airtime service subscription and is mandatory. This means that a subscriber must select one option from three Technical Assistance Package’s that are designed to deliver the comprehensive support the customer requires.

A:
Contact your local authorized KVH dealer. They can determine if your antenna is able to be upgraded and, if the answer is yes, exactly which upgrade kit will be needed. In many cases, it will be as simple as replacing the below-decks unit. On others, there might be a few antenna components that will need to be swapped out.
A:

The customer would give KVH a purchase order and KVH will work with the customer to schedule the work.


A:

No. Professional Services is now named Application Engineering and Field Services is now named Solution Deployment.  There are no changes to the Professional Services or Field Services organizations just a name change.  What they have been delivering and providing remains the same.

  • OneCare – Application Engineering:
    • KVH works to leverage its catalog of proven solutions to minimize the amount of application engineering; however any custom work will be priced out based on the defined scope of work
    • Application Engineering still provides:
    • Pre-sales solution consulting
    • Pre-deployment activities
    • Post-deployment support
    • OneCare – Solution Deployment Options:
      • Local standard installation as quoted by Certified Support Network partner
      • Complex solution deployment quoted by KVH at customer request
      • Global fleet fit up coordination, leveraging onboard partner capabilities, quoted by KVH at customer request
A:
Absolutely. Each TracPhone V7-IP is capable of supporting up to 4 additional voice lines. To do so, you'll need to contact your local TracPhone V7-IP dealer to activate the additional lines and arrange for the installation of 1 or 2 additional multimedia terminal adapters (MTAs). Additional monthly service charges will apply.
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Highlights

  • Compact, 60 cm (24 inch) 3-axis, Ku-band VSAT antenna for always-on broadband connectivity and fully integrated network management 
  • Integrated CommBox Modem includes antenna controls, built-in CommBox Network Manager, ArcLight spread spectrum modem, Voice over IP (VoIP), Ethernet switch, and Wi-Fi capabilities – in one unit, for reliability and simple installation and use 
  • Fully enclosed antenna solution in an affordable yet rugged hardware package with the data rates of VSATs more than six times its size 
  • Gyro-stabilized antenna locks onto Ku-band satellites and keeps the signal locked on when your vehicles are in motion
  • CommBox Network Manager offers integrated e-mail server, firewalls, network security, and easy file transfers 
  • Modern, user-friendly browser-based user interface with iPhone® app
  • Data rates as fast as 1 Mbps uploads, and 2 Mbps downloads 
  • Two integrated voice lines optimized for use with satellite services with expansion capability for up to nine concurrent voice lines 
  • Affordable airtime rates and flexible packages with choice of unrestricted, fixed rate, seasonal, or per-megabyte plans 


Featured Options

CommBox Network Manager Capabilities
TracPhone V7-IP’s Integrated CommBox Modem (ICM) has a CommBox Network Manager built in so customers can add CommBox networking functionality by simply activating the CommBox software bundle of their choice.
  • Choose the Standard Bundle for:
    - QuickBasic: least cost routing, bandwidth management, onboard firewall
    - QuickWeb: web caching, web image compression and ad removal, URL and content filtering 
  • Choose the Enterprise Bundle for:
    - QuickBasic: least cost routing, bandwidth management, onboard firewall
    - QuickWeb: web caching, web image compression and ad removal, URL and content filtering
    - QuickFile: automated file transfers, differential synchronization
    - QuickMail: mail server, web mail client, anti-spam and anti-virus filters
    - QuickCrew: roaming crew accounts, prepaid Internet and e-mail services

For more information, visit CommBox

GlobalCare Premium Support
While KVH offers the best standard warranty in the industry, we know first responders have critical connectivity needs and, as a result, may want an added level of service and support. That’s why we offer the GlobalCare Premium Support Program for TracPhone V7-IP customers. Starting with 24/7/365 dedicated hotline numbers to the GlobalCare Center, and using a tiered service support system worldwide, GlobalCare guarantees your forces a new level of support and responsiveness should you experience a technical issue.

Exclusive Technology

Enterprise-grade Ku-band VSAT Antenna
The TracPhone V7-IP is an advanced VSAT satellite communications product developed by KVH specifically for the mini-VSAT Broadband network. TracPhone V7-IP uses a 60-cm diameter antenna dish, in a 66-cm diameter antenna unit. The 3-axis gyro-stabilized VSAT antenna with a 4th axis of automatic skew adjustment boasts an extended elevation range of -24° to 119° ensuring that the antenna has superior satellite tracking when the unit is in motion.

Integrated CommBox Modem (ICM)
TracPhone V7-IP features KVH’s new streamlined ICM, which includes an IP-enabled antenna control unit, built-in CommBox Network Manager, ArcLight spread spectrum modem, VoIP, Ethernet switch, and Wi-Fi capabilities all in one 2U-high box for faster, trouble-free installations and user experience.

ArcLight® Technology
KVH’s mini-VSAT Broadband network takes an advanced technology approach to satellite communications to maximize data and voice throughput while preventing interference to adjacent satellites. The network is based on ViaSat’s ArcLight Code Reuse Multiple Access (CRMA) spread spectrum technology, which significantly reduces contention issues, transmission delays, and offers more consistent speeds and shorter ping times resulting in faster web page loads compared to traditional Time Division Multiple Access (TDMA) technology relied upon by other VSAT networks.

End-to-end SATCOM Solution
Choosing mini-VSAT Broadband for satellite communications service provides a unique benefit: the reliability and simplicity of a one-stop solution. KVH operates the mini-VSAT Broadband satellite network, manufactures the TracPhone V-IP series antenna hardware, manages the airtime service, provides pre-sale and after-sale support, and can offer customized solutions and services every step of the way. The result: greater reliability, flexibility, quality, and overall ease of use for the customer.

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