TracPhone V11HTS


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FAQ

A:

Yes.  As part of the new OneCare service the KVH mini-VSAT Standard Warranty increases to 2 Year Parts/2 Year Labor for mini-VSAT Broadband products.  Note that it’s now 2 year labor and not 1 year as in the past


A:

Extended-standard warranty coverage must be in place before a customer can purchase a Global Technical Assistance package.  

A:

Only FX plans are subject to BMC.  There are no protocol, application restrictions or speed controls for OP and Metered plans, unless you choose to activate the background data management option, which directs "bulk transfer" (e.g., software updates) and "network storage" (e.g., syncing with Apple iCloud, Google Drive, or Dropbox) applications into a 16 Kbps "trickle" channel to help minimize unintended data use.

A:

For customers with older antennas KVH is offering the below trade in value for V3 and V7 VSAT units: 

A:
Yes. These myKVH tools are for mini-VSAT Broadband only today. Usage on Fleet Broadband, TracPhone Fleet One and Iridium are not displayed or controlled via myKVH tools today. KVH Professional Services can work with you to design a solution for other carriers such as Fleet Broadband and Iridium.
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