mini-VSAT Broadband Activation Process
Activation Process
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| Step 1: Complete Activation Order:* |
| KVH TracPhone V3HTS Airtime Activation Service Order & Product Registration |
577 KB / 16 pg |
| KVH TracPhone V11HTS/V7HTS and TracPhone V/VIP Series Airtime Activation Service Order & Product Registration – Leisure |
1.2 MB / 20 pg |
| KVH TracPhone V11HTS/V7HTS and TracPhone V/VIP Series Airtime Activation Service Order & Product Registration – Commercial |
1.2 MB / 21 pg |
| For customers who already have an activated mini-VSAT Broadband system and wish to add IP-MobileCast: |
| IP-MobileCast Activation Order - Commercial Maritime Vessels |
135 KB / 2 pg |
| IP-MobileCast Activation Order - Superyachts, Yachts & Boats Under Charter |
135 KB / 2 pg |
| Step 2: Complete Additional Form: (if applicable) |
| Account Administration Form |
120 KB / 1 pg |
Great Rates with Flexible Options
KVH offers economical and flexible plans for mini-VSAT Broadband service.
| Airtime Rates |
| TracPhone V3HTS Airtime Rate Sheet |
232 KB / 2 pg |
| TracPhone V7HTS Leisure Airtime Rate Sheet |
337 KB / 2 pg |
| TracPhone V7HTS Commercial Airtime Rate Sheet |
297 KB / 2 pg |
TracPhone V11HTS Leisure Airtime Rate Sheet
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393 KB / 2 pg
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TracPhone V11HTS Commercial Airtime Rate Sheet
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406 KB / 2 pg |
| TracPhone V11HTS/V11IP/V7HTS/V7IP Airtime Rate Sheet – SUPERYACHT PREPAID Rate Plans |
318 KB / 1 pg |
| TracPhone V3IP/V3 Airtime Rate Sheet – STANDARD Rate Plans |
239 KB / 2 pg |
| TracPhone V3IP/Iridium Pilot System Bundle Airtime Rate Sheet |
155 KB / 1 pg |
| TracPhone V7IP/V7 Airtime Rate Sheet – STANDARD Rate Plans |
235 KB / 2 pg |
| TracPhone V11IP/V11 Airtime Rate Sheet – STANDARD Rate Plans |
204 KB / 2 pg |
| TracPhone V11HTS/V11IP/V7HTS/V7IP Airtime Rate Sheet – SUPERYACHT PREPAID Rate Plans |
318 KB / 1 pg |
| TracPhone VIP-series Airtime Rate Sheet – FLEX Rate Plans |
240 KB / 2 pg |
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| AgilePlans for Fleets |
GO ❯ |
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| Additional Documents & Information |
| Controlling mini-VSAT Broadband Traffic to Minimize Costs |
223 KB / 1 pg |
| KVH OneCare Support Program Webpage |
GO |
| KVH OneCare Extended Warranty Service Order |
2 pg / 247 KB |
| mini-VSAT Broadband Crew Calling Dialing Instructions, Zone Listings and Rates |
634 KB / 13 pg |
| Airtime Rate Plan Change/Suspension Policies – HTS-series |
86 KB / 1 pg |
| Airtime Rate Plan Change/Suspension Policies – V/VIP-series |
94 KB / 1 pg |
| mini-VSAT Broadband Available Area/City Codes List - Enhanced Voice Service |
120 KB / 5 pg |
| KVH TracPhone V11/V11IP/V11HTS & V7/V7IP/V7HTS – Enhanced Voice Service Long Distance Rate Sheet |
769 KB / 6 pg |
| KVH Master Services Agreement |
149 KB / 8 pg |
| Understanding SATCOM Costs, Metered Plans |
138 KB / 1 pg |
| Installers Only |
| Complete the appropriate Installation Checklist and submit it to KVH Industries at the addresses below. This form is REQUIRED. |
| TracPhone V3HTS Installation Checklist |
641 KB / 3 pg |
| TracPhone V3IP Installation Checklist |
732 KB / 1 pg |
| TracPhone V3 Installation Checklist |
U.S. format
A4 format |
| TracPhone V7HTS Installation Checklist |
123 KB / 3 pg |
| TracPhone V7IP (ICM) Installation Checklist |
930 KB / 2 pg |
| TracPhone V11HTS Installation Checklist |
661 KB / 3 pg |
| TracPhone V7IP Installation Checklist |
111 KB / 1 pg |
| TracPhone V11IP Installation Checklist |
213 KB / 2 pg |
| TracPhone V11 Installation Checklist |
100 KB / 1 pg |
Adding services to an existing mini-VSAT Broadband Account? Visit the Customer Support Center.
KVH Airtime Services & Product Activation Departments
Submit completed forms to the appropriate office below, or contact one of our Airtime Services and Product Activation Departments with any questions.
| KVH Airtime Services Worldwide |
| E-mail: airtimeservices@kvh.com Fax: +1 401 851 3823 |
Hours of Operation: |
Europe, Middle East & Africa
00:00 Mon. – 23:00 Fri. (CET)
Tel: +45 45 160 197 |
North & South America
18:00 Sun. – 17:00 Fri. (ET)
Tel: +1 401.851.3862 |
Asia
07:00 Mon. – 06:00 Sat. (SGT)
Tel: +65 31584084 |
U.S. & Canada
18:00 Sun. – 17:00 Fri. (ET)
Tel: +1 866.399.8509
(toll-free) |