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mini-VSAT Broadband Activation Process

Activation Process

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Step 1: Complete Activation Order:*
KVH TracPhone V3HTS Airtime Activation Service Order & Master Services Agreement 577 KB / 16 pg
KVH TracPhone V7HTS & TracPhone VIP-series Airtime Activation Service Order
& Master Services Agreement - Leisure
1.2 MB / 20 pg
KVH TracPhone V7HTS & TracPhone VIP-series Airtime Activation Service Order
& Master Services Agreement - Commercial
1.2 MB / 21 pg
For customers who already have an activated mini-VSAT Broadband system and wish to add IP-MobileCast:
IP-MobileCast Activation Order - Commercial Maritime Vessels 135 KB / 2 pg
IP-MobileCast Activation Order - Superyachts, Yachts & Boats Under Charter 135 KB / 2 pg
Step 2: Complete Additional Form: (if applicable)
Account Administration Form 120 KB / 1 pg

Great Rates with Flexible Options
KVH offers economical and flexible plans for mini-VSAT Broadband service.

Airtime Rates
TracPhone V3HTS Airtime Rate Sheet 232 KB / 2 pg
TracPhone V3IP/V3 Airtime Rate Sheet – STANDARD Rate Plans 239 KB / 2 pg
TracPhone V3IP/Iridium Pilot System Bundle Airtime Rate Sheet 155 KB / 1 pg
TracPhone V7HTS Leisure Airtime Rate Sheet – STANDARD Rate Plans 337 KB / 2 pg
TracPhone V7HTS Commercial Maritime Fleet Airtime Rate Sheet – STANDARD Rate Plans 297 KB / 2 pg
TracPhone V7HTS Leisure Airtime Rate Sheet – FLEX Rate Plans 338 KB / 2 pg
TracPhone V7HTS Commercial Maritime Fleet Airtime Rate Sheet – FLEX Rate Plans 297 KB / 2 pg
TracPhone V7IP/V7 Airtime Rate Sheet – STANDARD Rate Plans 235 KB / 2 pg
TracPhone V11IP/V11 Airtime Rate Sheet – STANDARD Rate Plans 204 KB / 2 pg
TracPhone V7IP/V11IP Airtime Rate Sheet – SUPERYACHT PREPAID Rate Plans 318 KB / 1 pg
TracPhone VIP-series Airtime Rate Sheet – FLEX Rate Plans 240 KB / 2 pg
mini-VSAT Broadband Hardware/Software Bundle Price Sheet 94 KB / 1 pg
 
AgilePlans for Fleets GO ❯
 
Additional Documents & Information
Controlling mini-VSAT Broadband Traffic to Minimize Costs 223 KB / 1 pg
KVH OneCare Support Program Webpage GO
KVH OneCare Extended Warranty Service Order 2 pg / 247 KB
mini-VSAT Broadband Crew Calling Dialing Instructions, Zone Listings and Rates 634 KB / 13 pg
Airtime Rate Plan Change/Suspension Policies 117 KB / 2 pg
mini-VSAT Broadband Available Area/City Codes List - Enhanced Voice Service 120 KB / 5 pg
KVH TracPhone V11/V11IP & V7/V7IP/V7HTS – Enhanced Voice Service Long Distance Rate Sheet 769 KB / 6 pg
KVH Master Services Agreement 149 KB / 8 pg
Understanding SATCOM Costs, Metered Plans 138 KB / 1 pg
Installers Only
Complete the appropriate Installation Checklist and submit it to KVH Industries at the addresses below. This form is REQUIRED.
TracPhone V3HTS Installation Checklist 641 KB / 3 pg
TracPhone V3IP Installation Checklist 732 KB / 1 pg
TracPhone V3 Installation Checklist U.S. format
A4 format
TracPhone V7HTS Installation Checklist 123 KB / 3 pg
TracPhone V7IP (ICM) Installation Checklist 930 KB / 2 pg
TracPhone V7IP Installation Checklist 111 KB / 1 pg
TracPhone V11IP Installation Checklist 213 KB / 2 pg
TracPhone V11 Installation Checklist 100 KB / 1 pg

Adding services to an existing mini-VSAT Broadband Account? Visit the Customer Support Center.


KVH Airtime Services & Product Activation Departments
Submit completed forms to the appropriate office below, or contact one of our Airtime Services and Product Activation Departments with any questions.

KVH Airtime Services Worldwide
E-mail: airtimeservices@kvh.com Fax: +1 401 851 3823

Hours of Operation:
Europe, Middle East & Africa
00:00 Mon. – 23:00 Fri. (CET)

Tel: +45 45 160 197
North & South America
18:00 Sun. – 17:00 Fri. (ET)

Tel: +1 401.851.3862
Asia
07:00 Mon. – 06:00 Sat. (SGT)

Tel: +65 31584084
U.S. & Canada
18:00 Sun. – 17:00 Fri. (ET)

Tel: +1 866.399.8509
(toll-free)

* This completed form is required for activation.

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