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mini-VSAT Broadband Activation Process

Activation Process

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Step 1: Complete Activation Order:*
mini-VSAT Broadband TracPhone V/V-IP-series Airtime Activation Service Order & Master Services Agreement PDF: 856 KB / 20 pg
TracPhone V7-HTS Commercial Fleet Airtime Activation Service Order & Master Services Agreement
PDF: 1.1 MB / 16 pg
TracPhone V7-HTS Leisure Airtime Activation Service Order & Master Services Agreement
PDF: 967 KB / 16 pg
For customers who already have an activated mini-VSAT Broadband system and wish to add

IP-MobileCast Activation Order
PDF: 995 KB / 5 pg

Step 2: Complete Additional Form: (if applicable)
Account Administration Form
PDF: 120 KB / 1 pg

Complete the appropriate form and submit it to KVH Industries at the addresses below. This form is REQUIRED.
TracPhone V7-HTS Installation Checklist
PDF: 123 KB / 3 pg
TracPhone V11-IP Installation Checklist
PDF: 213 KB / 2 pg
TracPhone V11 Installation Checklist PDF: 100 KB / 1 pg
TracPhone V7-IP (ICM) Installation Checklist
PDF: 930 KB / 2 pg
TracPhone V7-IP Installation Checklist PDF: 111 KB / 1 pg
TracPhone V3-IP Installation Checklist PDF: 732 KB / 1 pg
TracPhone V3 Installation Checklist U.S. format A4 format

Great Rates with Flexible Options
KVH offers economical and flexible plans for mini-VSAT Broadband service.

TracPhone V7-HTS Leisure Airtime Rate Sheet PDF: 435 KB / 2 pg
TracPhone V7-HTS Commercial Maritime Fleet Rate Sheet Contact KVH Sales
TracPhone V3-IP/V3 Airtime Rate Sheet (Subscription Plans) PDF: 239 KB / 2 pg
TracPhone V7-IP/V7 Airtime Rate Sheet (Subscription Plans)
PDF: 235 KB / 2 pg
TracPhone V11-IP/V11 Airtime Rate Sheet (Subscription Plans) PDF: 204 KB / 2 pg
TracPhone V-IP series - Flex Airtime Rate Plans PDF: 240 KB / 2 pg
mini-VSAT Broadband Hardware/Software Bundle Price Sheet PDF: 94 KB / 1 pg
AgilePlans for Fleets GO ❯
Controlling mini-VSAT Broadband Traffic to Minimize Costs PDF: 223 KB / 1 pg
KVH OneCare Support Program OneCare web page
KVH OneCare Extended Warranty Service Order
PDF: 2 pg / 247 KB
mini-VSAT Broadband Crew Calling Dialing Instructions, Zone Listings and Rates PDF: 634 KB / 13 pg
Airtime Rate Plan Change/Suspension Policies & Form
PDF: 117 KB / 2 pg
mini-VSAT Broadband Available Area/City Codes List - Enhanced Voice Service PDF: 120 KB / 5 pg
KVH TracPhone V11/V11-IP & V7/V7-IP/V7-HTS – Enhanced Voice Service Long Distance Rate Sheet
PDF: 769 KB / 6 pg
KVH Master Services Agreement
PDF: 149 KB / 7 pg
Understanding SATCOM Costs, Metered Plans
PDF: 138 KB / 1 pg

Adding services to an existing mini-VSAT Broadband Account? Visit the Customer Support Center.

KVH Satellite Airtime & Product Activation Departments
Submit completed forms to the appropriate office below, or contact one of our Satellite Airtime and Product Activation Departments with any questions.

KVH Airtime Services Worldwide
E-mail: Fax: +1 401 851 3823

Hours of Operation:
Europe, Middle East & Africa
00:00 Mon. – 23:00 Fri. (CET)

Tel: +45 45 160 197
North & South America
18:00 Sun. – 17:00 Fri. (ET)

Tel: +1 401.851.3862
07:00 Mon. – 06:00 Sat. (SGT)

Tel: +65 31584084
U.S. & Canada
18:00 Sun. – 17:00 Fri. (ET)

Tel: +1 866.399.8509

* This completed form is required for activation.

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