The White Glove Service You Deserve
Enjoy one point of contact for your communications and entertainment needs. The KVH Superyacht Group and our dedicated concierge service are with you worldwide. Any day, any time, we go above and beyond to ensure your satisfaction.
Priority Access to KVH Superyacht Group
One number, one call. KVH Superyacht Group delivers the uninterrupted yachting experience that owners and guests expect. Our clients have direct access to their own account manager, airtime specialist, field service engineer, and dedicated sales manager to ensure that responding to any request is a priority.Contact a Concierge
Proactive Account Monitoring & Alerts
We understand the high demands from superyacht owners and managers and offer unprecedented flexibility to meet all those needs. We monitor airtime usage and proactively alert the appropriate contacts to avoid unexpected overages. Our airtime specialists ensure all plan changes are seamlessly implemented in accordance with each yacht’s schedule and data requirements.Contact a Concierge
DIRECTV Support & Activations
Avoid the complexities of DIRECTV service with the support of our in-house DIRECTV specialists. Whether you have an account question, or need to schedule a weekend activation, we take the frustration out of this process with our knowledgeable and accommodating DIRECTV experts.
“Since KVH designs and manufactures the hardware and software to be fully integrated, on their own network, I like knowing I’m always one phone call away from knowledgeable support…I’ve used KVH for 10 years all over the world successfully, so I’m very happy with it. KVH customer service is brilliant, everything works well.”- Sam Booth, Captain S/Y Audrey II
“We’ve been to a lot of different countries and we’ve put a lot of time and miles – almost 20,000 miles since the new build, and we’ve had our KVH HD11 on top the entire time. We chose it because of its reliability and its functions. If we need something, my engineer will call in and the guys are fantastic over the phone. The support has been phenomenal for us, we’ve loved it so far.”- Jake Roush, Captain M/Y Aurora