Customer Support for Existing Customers

mini-VSAT Broadband Resources


Activation Orders



Step 1: Activation Orders

Submit completed forms to KVH Industries at airtimeservices@kvh.com, or contact one of the Airtime Services offices, below, with any questions. A completed form is required for activation.
Activation Service Orders
Activation Service Order - TracPhone V3HTS
Airtime Activation Service Order & Product Registration
PDF Document
Activation Service Order - KVH TracPhone V11HTS/V7HTS and TracPhone V/IP Series - Leisure
Airtime Activation Service Order & Product Registration
PDF Document
Activation Service Order - TracPhone V11HTS/V7HTS & TracPhone V/IP Series - Commercial
Airtime Activation Service Order & Product Registration 
PDF Document
Activation Service Order - AgilePlans - Commercial Fleet
PDF Document
Upgrade Service Orders
For customers with standard mini-VSAT Broadband service who are upgrading to the HTS Network.
Upgrade Service Order - TracPhone V3/V3IP, V7/V7IP, V11/V11IP to TracPhone V11HTS/V7HTS/V3HTS - Leisure
Airtime Activation Service Order & Product Registration
PDF Document
Upgrade Service Order – TracPhone V3/V3IP, V7/V7IP, V11/V11IP to TracPhone V11HTS/V7HTS/V3HTS - Commercial
Airtime Activation Service Order & Product Registration
PDF Document
For customers who already have an activated mini-VSAT Broadband system and wish to add IP-MobileCast:
IP-MobileCast Activation Service Order - Commercial Maritime Vessels PDF Document
IP-MobileCast Activation Service Order - Superyachts, Yachts & Boats Under Charter PDF Document

 

Step 2: Complete Additional Form: (if applicable)

FORM - Account Administration Form
PDF Document
KVH Digital Forms Information

All KVH forms are PDFs with fillable fields that you can type into (get help with digital forms). Forms may be printed and faxed if that is preferred.
You may also fill the forms out on your mobile device, click here to get the free app.



KVH Airtime Services Worldwide



We are available 24/7/365

Contact Airtime Services:
airtimeservices@kvh.com

Europe, Middle East & Africa Tel: +45.45.160.197
North & South America Tel: +1.401.851.3862
Asia Tel: +65.31584084
U.S.A. & Canada Tel: +1.866.399.8509 (toll-free)
Global Fax Number Fax: +1.401.851.3823

Contact Us

Do you have questions? Want to discuss your particular needs or challenges and how KVH can help?
Reach out and connect with a KVH solutions expert. For technical support click here.

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