Customer Support for Existing Customers
Customer Account Information
KVH eBill
Make Payments, Review System Usage Details, Review Invoices
When you visit KVH eBill, click on "New User? Click Here" and you will be prompted to enter the account number and phone number provided in your service confirmation letter from KVH. You will then be prompted to set up a password and security question.
Enhanced VoIP Service Accounts
Set Up Voice Mail, Set Up Call Forwarding, Review Call History
When you visit the mini-VSAT Broadband Account Center, enter the user name and password provided in your service confirmation letter from KVH.
Quick Links for Existing mini-VSAT Broadband Accounts
KVH Link™ Entertainment and Operations Content for Commercial Maritime
KVH OneCare™ (formerly GlobalCare)
Iridium Pilot Backup System/Service
Conversion Wizard: Upgrade a TracPhone® V/IP-series to an HTS-series
mini-VSAT Broadband Resources
Airtime Rates
TracPhone HTS-series Rate Sheets | |
TracPhone V30 & V3HTS Airtime Rate Sheet | |
TracPhone V7HTS Leisure Airtime Rate Sheet | |
TracPhone V7HTS Commercial Airtime Rate Sheet | |
TracPhone V11HTS Leisure Airtime Rate Sheet | |
TracPhone V11HTS Commercial Airtime Rate Sheet | |
KVH AgilePlans® Rate Sheets | |
KVH AgilePlans Global Rate Sheet | |
KVH AgilePlans Regional Rate Sheet | |
KVH Elite Rate Sheets | |
KVH Elite Unlimited Streaming Service Airtime Rate Sheet |
Activation Orders
Step 1: Activation Orders
Submit completed forms to KVH Industries at airtimeservices@kvh.com, or contact one of the Airtime Services offices, below, with any questions. A completed form is required for activation.
Step 2: Complete Additional Form: (if applicable)
FORM - Account Administration Form |
Additional Documents and Links
Installers Only
Complete the appropriate Installation Checklist and submit it to KVH Industries at airtimeservices@kvh.com. This form is REQUIRED.
KVH Airtime Services Worldwide
Europe, Middle East & Africa | Tel: +45.45.160.197 |
North & South America | Tel: +1.401.851.3862 |
Asia | Tel: +65.31584084 |
U.S.A. & Canada | Tel: +1.866.399.8509 (toll-free) |
Global Fax Number | Fax: +1.401.851.3823 |
Contact Us
Do you have questions? Want to discuss your particular needs or challenges and how KVH can help?
Reach out and connect with a KVH solutions expert. For technical support click here.