TracPhone V7-IP

TracPhone V7
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Want High-Speed Internet on Your Boat? Choose KVH’s Compact and Powerful Ku-band VSAT
Bring your connected life onboard with KVH’s compact 60 cm (24 inch) diameter TracPhone V7-IP antenna and the worldwide mini-VSAT Broadband network. Delivering high-speed Internet with data rates as fast as 1 Mbps up and 2 Mbps down, and crystal-clear voice, the TracPhone V7-IP is the ideal way to stay in touch with family and friends via Internet, e-mail, and phone, all while enjoying your time at sea.

Enjoy the Benefits of Advanced Technology and Streamlined Design Onboard
TracPhone V7-IP and mini-VSAT Broadband use advanced ArcLight® spread spectrum technology, which ensures fast, affordable, and high quality service while keeping antennas extremely compact, up to 85% smaller in volume than other VSAT systems. This solution offers easy connections to onboard networks, fully stabilized tracking, a remarkable reduction in the cost of hardware and installation, and all with no compromise in performance. TracPhone V7-IP also features the streamlined belowdecks Integrated CommBox Modem (ICM); this single unit, just 2U high, includes:

  • IP-enabled antenna control unit for easy set-up with iPhone app 
  • CommBox Network Manager, for ease in creating local networks for owners, guests, and crew
  • ArcLight spread spectrum modem
  • Voice over IP (VoIP), Ethernet switch, and Wi-Fi capabilities
End-to-end Marine Solution with Affordable Satellite Internet Pricing
Choose the airtime plan that best fits your needs from the flexible options offered with mini-VSAT Broadband service. Whether metered, fixed, or unrestricted, all plans deliver affordable rates ensuring boat owners can find the right plan. With TracPhone V7-IP, you’ll also be ready for KVH’s upcoming IP-MobileCast service – multicasting delivery of movies, sports, news, and more directly to subscribing boats. Plus, KVH is the only satellite Internet and phone provider that does it all: manufacture the hardware, operate the network, manage the airtime, and provide 24/7/365 after-sale support. End result? KVH offers the customer the easiest solution for bringing broadband onboard.
Marine VSAT for the Era of the Connected Yacht
Who says you can't spend more time on the yacht � and stay in charge? Here's how. Read more »


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Options & Accessories

72-0666 : IP-MobileCast Set-top Box: Supports HDMI; includes remote control and HDMI cable; required for accessing content on Television sets


Systems

01-0283-15 : TracPhone V7-IP; Ku-band Antenna; Rack-mountable Integrated CommBox Modem (ICM)


Accessories

02-2103 : IP-MobileCast Commercial Maritime Media Server:?Complete with Intel-based microprocessor; 4 swappable hard drives using RAID technology for data protection; multiple Ethernet LAN ports for flexibility in networ


19-0520 :
On-Go Universal Communication Hub (note: Service Requires $45/month service fee)


72-0537-01 :
Iridium Pilot; Optional Backup System for TracPhone V-Series

Specifications

Service Provider
mini-VSAT Broadband Service
IP-MobileCast Packages & Independent Channels Available

Bronze, Silver, Gold, Platinum, NEWSlink TV Channels, SPORTSlink Channels

Service
KVH mini-VSAT Broadband Airtime
Antenna Type
Ku-band
Belowdecks Equipment
Integrated CommBox Modem (ICM)
Service Coverage Area
Seamless Worldwide Regions
Maximum Download Speed1
2 Mbps
Maximum Upload Speed1
1 Mbps
Billing Method
Metered,
Speed-based Unrestricted,
Speed-based Unrestricted Seasonal,
Speed-based Fixed, or
Speed-based Fixed Seasonal
Typical Cost per MB (see rate sheet)
<$1.00 USD
Typical Cost per Minute for Voice (see rate sheet)
Starting at $0.05 USD (speed-based plans)
$0.49 USD (metered plans)
Antenna Dish Diameter
60 cm (24")
Antenna Unit Diameter x Height/Weight
66.3 cm (D) x 79.2 cm (h) / 26.1 kg
(26.1" (D) x 31.2" (h) / 57.6 lbs)
System Option: CommBox Software Bundles Available
Standard or Enterprise Packages - see “Featured Options” on product page for details
System Option: Built-in Crew Calling Gateway
Available; contact Airtime Services for details
System Option: IP-MobileCast Services
Coming soon; contact KVH for details
System Options UCH-250 Fax Server
For enterprise-grade faxing over IP (P/N 19-0520); contact KVH for details
System Option: GlobalCare Premium Support Program
Available; see kvh.com/globalcare for details
System Option: Iridium Pilot Secondary System
Available (P/N: 72-0537-01); see “Featured Options” for details
Elevation/Azimuth Range
-24° to 119° / 720° rotation
Antenna Operating Temperature
-30°C to +55°C
(-22°F to +131°F)
Antenna Survival Temperature
-35°C to 70ºC
(-31°F to 158°F)
Heading Input
NMEA 0183 magnetic or true heading
Antenna Unit Power

DC; provided by ICM

ICM (BDU): Dimensions
42.6 cm (l) x 41.4 cm (w) x 2U (h) (16.8" x 16.3" x 2U)
rack-mountable with optional mounting provisions2
ICM (BDU): Weight
5.1 kg (11.25 lbs)
ICM (BDU): Temperature
Operating: -15°C to 55°C (5°F to 131°F);
Survival: -15°C to 70°C (5°F to 158°F)
ICM (BDU): Input Power
100-240 VAC, 50-60 Hz auto switching, 1.6 A max
ICM (BDU): Data Interfaces
4 Ethernet: IEEE 802.3 10BASE-T/100BASE-TX, 100 Mbps; 1 Wi-Fi 802.11; 3 USB ports
ICM (BDU): Voice Interfaces
1 RJ11 port for VoIP services
Remote Support
Integrated GPRS modem for access by KVH technical support
Certification
Complies with the specifications of EC directive 1999/5/EC Radio & Telecommunications Terminal Equipment (R&TTE), per compliance with EC directive 2006/95/EC, EMC directive 2004/108/EC and IEC 301-427
Warranty
Comprehensive 2-year parts, 1-year labor warranty supported by KVH’s worldwide Certified Support Network (CSN)3
Matching TracVision Unit
HD7 (tapered base version)
Alternate Antenna Unit Diameter x Height/Weight
N/A

1 Published data speeds are maximum speeds and may vary in different regions and under different conditions.
2 Optional Belowdecks Mounting Case (KVH Part No. 72-0368) available for vessels without a rack.
3 Unless subject to in-country regulations. Restrictions apply. Visit www.kvh.com/warranty for details.

Additional Documents, Forms & Pricing

FormsFile Info
Additional Authorized Representative Form PDF file 121 KB / 1 pg
Airtime Rate Plan Change & Suspension Policies/Form PDF file 180 KB / 2 pg
Iridium Service Activation Order PDF file 565 KB / 7 pg
mini-VSAT Broadband Airtime Services Activation Order PDF file 924 KB / 13 pg
Policies and AgreementsFile Info
GlobalCare Premium Support Program Agreement PDF file 1.7 MB / 4 pg
KVH Airtime Services End User Agreement PDF file 152 KB / 6 pg
KVH Industries, Inc. 2 Year/1 Year – LIMITED WARRANTY STATEMENT PDF file 42 KB / 1 pg
Professional Services Standard Terms and Conditions PDF file 93 KB / 2 pg
Price ListsFile Info
KVH mini-VSAT Broadband Crew Calling Dialing Instructions, Zone Listings, and Rates PDF file 634 KB / 13 pg
mini-VSAT Broadband Hardware/Software Bundle Price Sheet PDF file 99 KB / 1 pg
TracPhone V11/V11-IP & V7/V7-IP Airtime Rate Sheet PDF file 155 KB / 2 pg
TracPhone V11/V11-IP & V7/V7-IP 통신 요금표 - (Korean) PDF file 155 KB / 2 pg
PromotionsFile Info
TracPhone V7-IP "Get Broadband Onboard" Bundle Promotion PDF file 320 KB / 1 pg
Technical DocumentsFile Info
TECH NOTES - Understanding SATCOM Costs, Metered Plans - This paper presents a quick look at the usage costs for common tasks when utilizing a maritime SATCOM system, including downloading weather maps, or sending e-mails and photos. PDF file 146 KB / 1 pg

FAQ

A:
Absolutely. Each TracPhone V7-IP is capable of supporting up to 4 additional voice lines. To do so, you'll need to contact your local TracPhone V7-IP dealer to activate the additional lines and arrange for the installation of 1 or 2 additional multimedia terminal adapters (MTAs). Additional monthly service charges will apply.
A:

Are you a TracFone cell phone user who needs to activate your phone or buy more minutes/airtime?

We're sorry but you have us confused with another company. We are KVH Industries, the manufacturer of the award-winning line of TracPhone® global satellite communication systems. We have nothing to do with Tracfone cell phones, calling cards, etc. Tracfone products, including pre-paid cellular phones, calling cards, and pre-paid airtime are all offered by Tracfone National Pre-paid Wireless. Click here for Tracfone cell phone activations or to purchase additional minutes.

Do you need to activate a KVH TracPhone satellite communications system for use with mini-VSAT Broadband or Inmarsat service?

Activating your award-winning KVH TracPhone SATCOM system is an easy matter, regardless of what service you are using.

Are you a mini-VSAT Broadband subscriber? If yes, then click here for step-by-step instructions and all necessary forms to activate your mini-VSAT Broadband-compatible TracPhone system.

Are you an Inmarsat airtime subscriber? If yes, then click here for step-by-step instructions and all necessary forms to activate your Inmarsat-compatible TracPhone system.

A:

TracPhone V11-IP - Dual-mode C-/Ku-band antenna for the ultimate in global VSAT connectivity – A 1.1 meter antenna with C-/Ku-band service

TracPhone V7-IP - Fully integrated, enterprise-grade solution for broadband connectivity and onboard network management from a 60 cm antenna with Ku-band service

TracPhone V3-IP - The world’s smallest maritime VSAT, with faster data speeds and lower airtime costs than competitors from a 37 cm antenna with Ku-band service

A:
Yes, the Integrated CommBox Modem (ICM) also serves as the onboard gateway to receive, cache, and distribute the exciting new applications and content from KVH’s new IP-MobileCast service delivered over the top of the vessel’s broadband plan.
A:
For an additional fee, you may assign up to five virtual phone numbers to each vessel phone line. Each of these numbers can be set up with a different country code and area/city code, allowing people on shore within those regions to avoid international or long-distance charges when they call the vessel.
View All

Highlights

Introducing the NEW mini-VSSAT Broadband Network VIP Get Broadband Onboard Promotion

  • Always-on broadband connectivity with the rugged and compact TracPhone V7-IP, featuring a 60 cm (24 inch) diameter antenna; designed exclusively for the world’s No. 1 maritime VSAT choice, mini-VSAT Broadband 
  • Data rates as fast as 2 Mbps shore-to-ship, and 1 Mbps ship-to-shore
  • Two integrated voice lines optimized for use with satellite services with expansion capability for up to nine concurrent voice lines
  • Breakthrough new Integrated CommBox Modem (ICM) includes IP-enabled antenna control unit, built-in CommBox Network Manager, ArcLight spread spectrum modem, Voice over IP (VoIP), Ethernet switch, and Wi-Fi capabilities – all in one 2U high belowdecks unit, for reliability, ease of use, and simplified onboard networking
  • Expanded network capacity – ArcLight’s new Variable Coding, Spreading, and Modulation (VCSM) technology has doubled the mini-VSAT Broadband network’s capacity
  • High-performance antenna solution in an affordable yet rugged hardware package similar in size to FleetBroadband FB500, but with the speeds of VSATs more than six times its size
  • Modern, user-friendly browser-based user interface with iPhone® app
  • 3-axis gyro stabilized antenna with 4th axis of automatic skew adjustment tracks satellites from directly above the vessel on the equator to low on the horizon 
  • Affordable airtime rates with choice of fixed rate, seasonal, or per-megabyte plans

Featured Options

CommBox Network Manager Capabilities
TracPhone V7-IP’s Integrated CommBox Modem has a built-in CommBox Ship/Shore Network Manager so customers can add CommBox networking functionality with a subscription to a software bundle and without needing to purchase hardware.
  • Choose the Standard Bundle for:
    - QuickBasic: least cost routing, bandwidth management, onboard firewall
    - QuickWeb: web caching, web image compression and ad removal, URL and content filtering
  • Choose the Enterprise Bundle for:
    - QuickBasic: least cost routing, bandwidth management, onboard firewall
    - QuickWeb: web caching, web image compression and ad removal, URL and content filtering
    - QuickFile: automated file transfers, differential synchronization
    - QuickMail: mail server, web mail client, anti-spam and anti-virus filters
    - QuickCrew: roaming crew accounts, prepaid Internet and e-mail services
For more information, visit CommBox.

GlobalCare Premium Support
While KVH offers the best standard warranty in the industry, we know some yachts have critical connectivity needs and, as a result, may want an added level of service and support. That’s why we offer the GlobalCare Premium Support Program for TracPhone V7-IP customers. Starting with 24/7/365 dedicated hotline numbers to the GlobalCare Center, and using a tiered service support system worldwide, GlobalCare guarantees a new level of support and responsiveness should you experience a technical issue.


Iridium Pilot Optional Backup
Available for active mini-VSAT Broadband accounts, Iridium Pilot can be added as a secondary system providing pole-to-pole global coverage for data and voice. The Iridium Pilot hardware must be purchased in addition to selecting an Iridium OpenPort airtime plan. With Iridium Pilot onboard and interfaced with V7-IP for least cost routing, the vessel’s LAN and Wi-Fi networks will automatically switch from TracPhone V7-IP/mini-VSAT Broadband service to Iridium Pilot/Iridium OpenPort service when needed. See details in “Iridium Pilot Optional Backup System for TracPhone V-IP Series.”

Exclusive Technology

Enterprise-grade Ku-band VSAT Antenna
The TracPhone V7-IP is a breakthrough maritime satellite communications product designed for the broadband era and its requirements for onboard networking. Developed by KVH specifically for the industry-leading mini-VSAT Broadband network, TracPhone V7-IP uses a 60 cm (24 inch) diameter antenna dish, in a 66 cm (26 inch) diameter antenna unit. The 3-axis gyro-stabilized maritime VSAT antenna with a 4th axis of automatic skew adjustment boasts an extended elevation range of -24° to 119° ensuring that the antenna tracks satellites directly above the yacht to low on the horizon.

ArcLight® Technology
KVH’s mini-VSAT Broadband network takes a revolutionary approach to maritime satellite communications to maximize data and voice throughput while preventing interference to adjacent satellites. The network is based on ViaSat’s ArcLight Code Reuse Multiple Access (CRMA) spread spectrum technology, which significantly reduces contention issues, transmission delays, and offers more consistent speeds and shorter ping times resulting in faster web page loads compared to traditional Time Division Multiple Access (TDMA) technology relied upon by other VSAT networks.

Integrated CommBox Modem (ICM)
TracPhone V7-IP’s streamlined belowdecks unit includes an IP-enabled antenna control unit, built-in CommBox Network Manager, ArcLight spread spectrum modem, VoIP, Ethernet switch, and Wi-Fi capabilities all in one 2U box for fast installations and trouble-free user experience.


End-to-end SATCOM Solution
Choosing mini-VSAT Broadband for satellite communications service provides a unique benefit: the reliability and simplicity of a one-stop solution. KVH operates the mini-VSAT Broadband satellite network, manufactures the TracPhone V-IP series antenna hardware, manages the airtime service, provides pre-sale and after-sale support, and can offer customized solutions and services every step of the way.
The benefit: greater reliability, flexibility, quality and overall ease of use for the customer.

Satellite Coverage

The following satellite footprint information is intended as a general reference only. The satellite maps do not guarantee coverage and may change without notice. Also be aware that various conditions may cause signal quality to degrade along fringe coverage areas.

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