Managed IT

simple. secure. always connected.

Operate With Confidence

Technology should help operations, not slow them down. KVH Managed IT keeps people, devices, and networks working the way they should. Get proactive monitoring, standardized configurations, and remote support that fit vessel realities. We remove the drudgery, so your team can focus on the projects that move the business forward.

Without standardized IT 

  • Every crew rotation reintroduces risk 
  • Growth multiplies complexity 
  • Every vessel feels and operates differently 
  • The team spends time fixing instead of improving 
Speak with an Expert

Stop troubleshooting.
Start running your fleet.

What You Gain

  • Less downtime, fewer surprises, and faster resolution
  • Consistent experience across vessels and crew rotations
  • Clear visibility so you can plan and grow with confidence

What We Deliver

  • 24/7 monitoring for networks, devices, and endpoints
  • Network management and tools that standardize every vessel
  • Managed automated patching and updates across the fleet
  • Remote troubleshooting and configuration changes
  • Asset and software inventory with health reporting
  • Integration with CommBox Edge and KVH connectivity

OPERATE • PROTECT • PROVE​

Managed IT gives you a stable foundation, but it is only one part of a complete solution. Once vessels are consistent and under control, adding Cybersecurity strengthens your cyber posture, and Compliance.  simplifies reporting and evidence.

Managed IT gives you a stable foundation, but it is only one part of a complete solution. Once vessels are consistent and under control, adding Cybersecurity  strengthens your cyber posture, and Compliance  simplifies reporting and evidence.

Managed IT Example Services

Network Management

  • Firewall management
  • Switch/router management
  • Wi-Fi controller/AP management
  • VLAN management

Endpoint Management

  • Rollout, patching, and updating
  • Remote connection
  • Asset inventory
  • Resource management

24×7 Support

Options Built for Partners Serving Their Own Customers

KVH acts as a behind the scenes extension of your business, helping you scale without adding overhead. Our managed services give you the depth, tools, and expertise to support more customers, expand your offerings, and solve more complex challenges with confidence. Instead of building everything in house, you gain a trusted partner who quietly strengthens your capabilities, supports your team, and helps you deliver greater value to your customers.

Lets Connect

This is your opportunity to standardize your environment and eliminate repeat issues, starting with the ones that cost you the most time.

Connect with a Managed IT expert for an IT assessment to identify quick wins and build a more stable foundation across your fleet.

KVH Managed IT FAQs

KVH Managed IT covers network management, LAN monitoring, bandwidth optimization (via CommBox Edge), device and user management, hardware lifecycle management, software and firmware patching, and multi-tier helpdesk support. It’s a complete IT management layer built for fleet operations.

It doesn’t have to. KVH Managed IT is designed to extend and support your existing team, taking on the repetitive, time-consuming operational tasks so your people can focus on higher-priority work. For fleets without dedicated IT staff, KVH works alongside your team as a co‑managed partner, providing the expertise and coverage to support and augment, not replace, your operations.

KVH manages software and firmware patching remotely, scheduling updates during low-traffic windows to minimize disruption. Patch status across all vessels is tracked and reported through the Managed Services portal, ensuring full visibility into what’s been updated and what’s pending.

KVH provides Level 1 (basic troubleshooting and user support), Level 2 (advanced technical support and configuration), and Level 3 (engineering-level escalation) helpdesk coverage. Support is available for both crew onboard and shore-side management.

KVH Managed IT is designed to work natively alongside TracNet, CommBox Edge, and KVH Manager. If you’re already a KVH connectivity customer, onboarding to Managed IT is streamlined and your infrastructure and credentials are already part of our ecosystem.

While KVH Managed IT integrates most deeply with KVH’s own ecosystem, our services can be deployed on vessels using third-party connectivity hardware. Contact a KVH solutions expert to discuss your specific configuration.

KVH Managed Services portal at ms.kvh.com gives your team a unified dashboard showing endpoint health, device status, support ticket tracking, and reporting, all accessible via single sign-on using your existing KVH Manager credentials.

Onboarding timelines vary based on fleet size, existing infrastructure, and the scope of services. KVH works collaboratively with your team to define a phased onboarding plan that minimizes disruption to ongoing operations.