Authorized Representatives Permissions
Authorized Representatives are granted the full right, power and authority to act on the Subscriber’s behalf with respect to the functions below.
- Request and agree to terms of new, or changes in, subscription rate plans, packages, channels, and/or operations content
- Request information regarding billing and usage details
- Obtain password for KVH airtime e-bill portal
- Act on billing and usage matters
- Request service suspension
- Request termination of contract
- Provision account contacts with myKVH site access
- Appoint myKVH Authorized Users, but not Authorized Representatives
Authorized Representatives are also granted the permissions of a myKVH Authorized User to access the myKVH site to:
- View vessel location, speed and heading
- View terminal status information
- Perform certain terminal configurations
- Create technical support cases
- Set up data usage monitoring alerts
- View data utilization details