Managed Services
Managed Services for Maritime Operations
Modern vessels run on connected systems and multiple vendors. Teams spend too much time troubleshooting, chasing updates, and preparing for audits while trying to keep operations moving and growing.
KVH removes that burden with managed services built for your specific needs. We focus on prevention, not just response, reduce risk without increasing headcount, and free your teams to concentrate on the work that scales the business.
OPERATE
Managed IT keeps people, devices, and networks up and running. Proactive monitoring, standardized builds, and remote support tailored for maritime operations.
PROTECT
Cybersecurity identifies and mitigates cyber risks before they disrupt operations. Get continuous monitoring, endpoint and network defenses, controlled vendor access, and incident response support.
The real threat isn’t technology. It’s complexity.
Fragmented vendors, inconsistent vessel setups, growing requirements, and limited visibility create risk, downtime, and stress for crews and shore teams.
KVH provides a fully managed, end-to-end IT service built for maritime operations.
Backed by 40+ years of experience, credibility, and true global reach, solutions are tailored collaboratively with operations teams rather than imposed.
This approach delivers flexible, vessel-specific capabilities that simplify maritime IT and support secure, scalable fleet operations.
Why fleets choose KVH
Less Stress
for crews and IT with tools and support that fit daily routines
Fewer Surprises
thanks to standards, visibility, and proactive maintenance
Lower Risk and Downtime
with continuous monitoring and fast response
Tailored Services
matched to vessel class, routes, and team capacity
Enhance Your Team
rather than replace it and focus on higher-value projects
The risk of operating without managed services
- Vessel delays that disrupt schedules and contracts
- Crew frustration, workarounds, and turnover
- Missed inspections and reactive audit preparation
- Increased operating expenses from repeated fixes
- Security incidents that shut down operations
- Leadership is forced to answer critical questions without data
How It Works
A Tailored Approach for Every Fleet
IT managed services should never be one‑size‑fits‑all. Every fleet is different, every route is different, and every vessel has its own operational reality.
That is why KVH approaches each engagement the way a master tailor approaches a custom suit.
Right design
We start by understanding how your vessels operate, where the pressure points are, and what success looks like for your team. This allows us to design a managed service plan that fits your environment instead of forcing you into a generic template.
Right fit
Your vessels, systems, and workflows are carefully measured and collaboratively assessed. Every tool, standard, and protection layer aligns with your operations. No extra weight. No missing pieces. And no forced packages.
Tailored to your fleet, not off the rack
Your operational world is unique. That is why we build every managed service plan like a custom suit: designed for your needs, fitted to your workflows, and styled for your regulatory and operational environment. Feels and performs right from day one.
Managed IT Solutions
- Network and endpoint management
- Firmware patching and updates
- User and access controls
- Operational email
- Helpdesk
Cybersecurity Solutions
- Managed firewall and threat protection
- Detection, monitoring, and response
- Vulnerability management
- Endpoint protection (XDR/MDR)
- SOC service
Compliance Solutions
- Evidence collection
- Policy management
- Audit documentation
- Certification support
- Reporting and governance
Options Built for Partners Serving Their Own Customers
KVH acts as a behind the scenes extension of your business, helping you scale without adding overhead. Our managed services give you the depth, tools, and expertise to support more customers, expand your offerings, and solve more complex challenges with confidence. Instead of building everything in house, you gain a trusted partner who quietly strengthens your capabilities, supports your team, and helps you deliver greater value to your customers.
Managed IT Services Portal
Service through KVH will give you access to a landing page for all our Managed Services tools, which in many instances leverages your myKVH / KVH Manager credentials and single sign-on (SSO) for ease of use. This portal exposes the underlying IT tools, giving you:
- Real-time threat assessments
- Endpoint health and management
- DNS filtering
- CommBox Edge
- Vulnerability management
- Custom dashboard and reporting
- Support ticket tracking
- And more!
The result is simpler operations, lower risk, and the confidence that systems, security, and compliance are under control.
See where KVH Managed Services
can make the biggest impact for your fleet.
Let us know how we can help.
KVH Managed Services FAQs
What is a Managed Service Provider (MSP)?
An MSP takes ongoing responsibility for defined IT, security, and compliance functions on your behalf, proactively monitoring and managing your systems rather than reacting after problems occur.
Why do maritime fleet operators need an MSP?
Ships operate in remote environments with limited onboard IT resources. An MSP delivers 24/7 monitoring, expert support, and consistent processes regardless of where a vessel is operating, something very difficult to replicate with in-house staff alone.
What is included in KVH Managed IT services?
KVH Managed IT covers network monitoring and management, device and user management, hardware lifecycle management, firmware patching, and helpdesk support at L1, L2, and L3 levels.
How does KVH Managed Cybersecurity work?
KVH provides a fully managed cybersecurity layer including firewall management, vulnerability monitoring, endpoint detection and response (XDR/MDR), SIEM and SOC service, continuously protecting your fleet without requiring an in-house security team.
Can I start with one service and expand later?
Yes. KVH Managed Services are modular. Many customers begin with Managed IT or Cybersecurity and expand to include Compliance support as their needs evolve.
How do I access my managed services dashboard?
Through the KVH Managed Services customer portal at ms.kvh.com, using your existing myKVH or KVH Manager single sign-on credentials.
Does KVH support IMO and USCG compliance requirements?
Yes. KVH Compliance services are structured around IMO Cybersecurity Guidelines that include IACS UR E26 & 27, and the new USCG Cybersecurity Regulations, and are tailored to each region’s specific requirements.