Communications Systems Activation

How to Activate your KVH Communications System

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Starlink System Activation

To activate your Starlink, please view our online activation tool here.
For complementary plan consultations or activation support please email starlinkactivations@kvh.com.

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TracNet, TracPhone & OneWeb System Activation

Please contact your local sales representative or dealer for rate plan and activation orders.

For plan changes:
airtimeservices@kvh.com

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OpenNet & Backup System Activation

Please contact your local sales representative or dealer for rate plan and activation orders.

For plan changes:
airtimeservices@kvh.com

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LTE and LTE-1 Global System Activation

To activate a KVH cellular antenna (LTE Global or Coastal), please contact KVH Global Support at +1-401-847-3327 or email support@kvh.com.

Activation Resources

Agreements, Policies & Forms

Activation Resources
Account Administration Form (pdf)

Use to authorize individuals to manage the account.
KVH ONE Data Rate Plan Change/ Suspension Policies (pdf)
KVH Master Services Agreement (pdf)
Professional Services Standard Terms and Conditions (pdf)
KVH OneCare Extended Warranty Service Order (pdf)
KVH Enhanced Voice Service Long Distance Rate Sheet (pdf)
mini-VSAT Broadband Crew Calling Dialing Instructions, Zone Listings and Rates (pdf)
KVH Online Activations Terms and Conditions (pdf)

Iridium Activation

Iridium
Iridium Airtime Activation Service Order (pdf)

NOTE: You will need your system's equipment ID (IMEI) number to activate.
You can find this number on the bottom of the ADE or on the "Diagnostics" page of the system's web interface.
Refer to the Iridium system's User Manual for details.

See Backup Connectivity Data Plans for rate information.

Inmarsat Activation

Inmarsat
Inmarsat Airtime Activation Service Order (pdf)

See Backup Connectivity Data Plans for rate information.

CommBox Activation

CommBox
CommBox Communications Gateway Activation Order Form (pdf)
CommBox Classic Software Bundle Price Sheet (pdf)
TracPhone V/IP & HTS-series Commissioning Form (pdf)
(when activating CommBox services in a TracPhone V11, IP-series and HTS-series)

Contact Support

Product Support - TracNet H-series, TracPhone, OpenNet, Starlink, OneWeb

Specialists available 24/7/365

Support RegionPhoneEmail
Global Support+1.401.847.3327To open a support ticket for Starlink, TracNet H-series, OneWeb, TracPhone or OpenNet products email:
mvbsupport@kvh.com

KVH Asia
(local access number to U.S.A.)		+65.315.88198
KVH Europe+45.45.160.180

Product Support - Satellite TV, LTE, Coastal, Inmarsat

Specialists available 1AM - 6PM ET

Support RegionPhoneEmail
Global Support+1.401.847.3327To open a support ticket for Satellite TV, TracNet Coastal, LTE or Inmarsat products email:
support@kvh.com

KVH Asia
(local access number to U.S.A.)		+65.315.88198
KVH Europe+45.45.160.180

Data Plan / Airtime Support - Billing inquiries, plan changes

Specialists available 24/7/365

Support RegionPhoneEmail
Global Support+1.401.851.3862To open a support ticket for billing inquiries or billing changes email:
airtimeservices@kvh.com

U.S.A. & Canada+1.866.399.8509
KVH Europe, Middle East & Africa+45.45.160.197
KVH Asia +65.315.84084