Updating the Satellite Library in a TV-series System
Service providers occasionally change the tracking parameters of their satellites, necessitating an update to the data in the TracVision® satellite library. You can update the system’s satellite library to the latest version at any time by downloading the file from KVH’s Update server and uploading it to the TV-Hub. When you update the library, the new version simply overwrites the previously installed version.
Use one of the following methods to update the satellite library:
Using an Onboard Network with Internet Access
- Connect your computer to the same network as the TV-Hub.
- At the Updates page of the web interface, select the satellite library. Then select Download Update. This will download the latest version of the library file onto your computer.
- Select Install Update. Then navigate to and select the library file (it has a .xml extension) saved on your computer. It will only take a few seconds for the update to complete.
Using a Smartphone or Tablet
If you have an Apple® iOS or Google™ Android™ smartphone or tablet, and your device has an Internet connection, you can use the TracVision TV/RV App to download the latest library file and upload it to the system. You can download the App for free from the Apple iTunes® App Store™ or Google Play Store.
Using a Computer with Internet Access
If your computer has an Internet connection, you can use that connection to download the library file. Follow these steps:
- Download the latest version of the library file onto your computer from the KVH Support website.
- Once you have downloaded the file onto your computer, use the same computer to access the TV-Hub’s web interface.
- At the Updates page of the web interface, select the satellite library then select Install Update. Navigate to and select the library file (it has a .xml extension) saved on your computer. It will only take a few seconds for the update to complete.
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